Yes, this is normal. The fan stays on for a period of time in order to help cool the oven.
", "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "General" ], "code" : "3", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 4, "question" : "Is it normal for my oven's fan to run after the oven has been turned off?" }, { "answer" : "The Electrolux warmer drawer keeps food or plates warm and ready to serve. It’s the perfect solution when dinner is delayed, or when multicourse meals are on the menu.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "General" ], "code" : "35", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 0, "question" : "What are the advantages of an Electrolux warmer drawer?" }, { "answer" : "For your safety, there are a few conditions that will cause your cooktop to automatically turn off, including:\n \n • Fluids have spilled onto the cooktop, or an object is lying on its control area. Simply clean any spills or remove any objects, then turn your cooktop back on.\n • Your cooktop has been in use continuously for over 12 hours. Sensing this extended use will cause the cooktop to turn off.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "119", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 2, "question" : "Why does my induction cooktop turn off while I ’m cooking?" }, { "answer" : "If your cooktop’s burners don’t light, check the following:\n • The control knob. Be sure the control knob is completely turned on. Push it in and turn it to “Light” until the burner ignites, then turn the knob to the desired flame level.\n • The burners. Check your burners for clogs. Be sure to turn them off, then use a small-gauge wire or needle to clean their openings.\n • Your electricity source. If a power outage has occurred, you might want to call your local electric company.\n \n If the burners still do not light, contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.", "categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "121", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 5, "question" : "What should I do if my gas burners don’t light?" }, { "answer" : "The humidity control is located on the inside of the warmer drawer. You can choose any position between Moist and Crispy. To set the control:\n 1. Unscrew the knob slightly.\n 2. Slide the controller to the desired location.\n 3. Screw the knob back in place.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "34", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 0, "question" : "How do I set the warmer drawer’s humidity control?" }, { "answer" : "For best results when cleaning the interior of your warmer drawer and its door, we recommend the following:\n 1. Use a cleaner made especially for stainless steel, and follow the manufacturer's instructions.\n 2. Be sure to thoroughly rinse the cleaner from the warmer drawer interior and door. \n 3. Do NOT clean the door gasket. The gasket is essential to maintaining a good seal, so it’s best not to rub or remove it.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "36", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 1, "question" : "How should I clean the warmer drawer’s interior and stainless steel door?" }, { "answer" : "If you are not running your dishwasher until later, perform the Rinse cycle. This will prevent food particles from hardening and creating odors.\n \n Check the cylinder fine and coarse filter for food debris that cause odors and hinder proper draining. For instructions to clean the filters, refer to your Use & Care Manual.\n \n Try running an empty load using detergent or 1 cup white vinegar (directly in the dishwasher tub). Use Normal or Heavy cycles with Hi-Temp or Sanitize options.\n \n To clean the exterior door, try using warm, soapy water. Rinse thoroughly and dry with a soft cloth.", "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting", "Clean and Care" ], "code" : "198", "displayOrder" : 0, "helpful" : 4, "notHelpful" : 7, "question" : "How do I clean and care for my dishwasher to avoid odors?" }, { "answer" : "Closing the humidity control vent will keep your food from drying out while it’s being kept warm for serving. To keep food crispy while it’s in the warming drawer, turn on the humidity control.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "37", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 0, "question" : "How should I use the humidity control on my warmer drawer?" }, { "answer" : "Designed with a dual-flame, sealed burner, this cooktop offers the widest range of BTU performance in the industry, for the utmost versatility – from a roaring 18,000-BTU boil to a gentle 450-BTU simmer so you can easily go from simmer to boil.", "classificationClasses" : [ "General" ], "code" : "123", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 2, "question" : "How does the min-2-max™ burner work on my gas cooktop?" }, { "answer" : "Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. The special cooktop cleansing cream leaves a protective finish that helps prevent scratches and abrasions. To further prevent scratches on your cooktop surface: Be sure that the cooktop and any pots, pans, or utensils you use are clean. If coarse particles (such as salt) come between your cooktop and utensils, scratches can result. Use pots and pans that have a smooth, flat bottom. Use cleaning materials that are recommended for ceramic/glass cooktops. Any small scratches that occur will not affect your cooktop’s performance, and will become less visible over time.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "124", "displayOrder" : 0, "helpful" : 8, "notHelpful" : 6, "question" : "How can I prevent scratches on my electric or induction cooktop?" }, { "answer" : "Here are our top tips to improving your cleaning results:\n - Use a cycle and options that are appropriate for the soil level of your dishes. Try using the Heavy cycle or Hi-Temp option.\n - Check the rinse aid and see if it needs to refilled. Rinse aid \"sheets\" off dishes rather than forming water droplets that cling and leave spots. \n - Run hot water at your kitchen faucet right before starting the dishwasher\n - Be sure the dishwsher racks are properly loaded. Avoid overcrowding.\n - Ensure the spray arms and detergent dispenser are not blocked.\n - Use fresh detergent, because old detergent is not always effective.\n - Check water heating setting is at least 120°F (49°C).\n \n Tip: Perform the Rinse cycle if you are not running your dishwasher until later. This will prevent food particles from hardening on your dishes.", "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting", "Clean and Care" ], "code" : "197", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 5, "question" : "How can I improve the cleaning results with my dishwasher?" }, { "answer" : "If your induction cooktop doesn’t seem to be heating, it might be because:\n • You need to check the placement of your cookware. If you have an induction cooktop, be sure that the bottom of your pot or pan is large enough for the cooking zone you’re using, and that it is centered on it.\n • Your cookware isn’t compatible with an induction cooktop. Our induction cooktop surfaces are compatible with most cookware you might use—if a magnet sticks to the bottom of your pot or pan, it will work on an induction cooktop.\n • No cookware was placed on your induction cooktop. If you’re using an induction cooktop, it will not turn on unless a pot or pan has been placed on it.\n • The cooktop’s control needs to be adjusted. Make sure the right control is turned on for the element you’re using, and that the setting isn’t too low. (Try turning it to a slightly higher setting until the element turns on.)\n • The wiring is not complete. Contact your local dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "125", "displayOrder" : 0, "helpful" : 5, "notHelpful" : 6, "question" : "What should I do if my induction cooktop doesn’t seem to be heating?" }, { "answer" : "Electrolux ranges offer Perfect Convect3®, which features a third convection element for consistently even results, up to 30% faster cooking times, and even more baking options.\n \n Convection cooking is cooking with the added advantage of airflow circulation, which allows for a more even distribution of heat. By using the forced flow of hot air, convection cooking produces the following benefits:\n • Cooking time is approximately 25 – 30% faster than in conventional ovens, saving energy.\n • The more even distribution of heat results in food that is more evenly baked.\n • Generally, less heat is required than with a conventional oven – a convection oven usually cooks at 25°F below a conventional oven's required temperature. So simply program your oven according to your recipe’s temperature requirements and press “Convection Conversion,” and the oven will automatically convert the temperature.", "classificationClasses" : [ "General" ], "code" : "13", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 2, "question" : "What is perfect convect3®, and how does convection cooking work?" }, { "answer" : "To register your warmer drawer, simply call Electrolux at 1-877-4 ELECTROLUX, visit our registration page or drop your product registration card in the mail. \n • You will need to know your model and serial number, which can be found on the serial plate located on the right side of the drawer frame. This information can also be found on your product registration card.\n • You will also need to know the date of purchase of your appliance, shown on your receipt.\n \n Tip: It's always a good idea to record your warmer drawer’s model number, serial number, and the date of purchase, as well as to save your receipt.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "General" ], "code" : "38", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 1, "question" : "How do I register my Electrolux warmer drawer?" }, { "answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:\n \n • Use heavier, high-quality cookware that is suitable for induction cooktops. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.\n • Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring each cooking zone is helpful to determine the maximum pan size.\n • Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. Perfect for melting chocolate and cooking delicate foods and sauces.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "126", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 1, "question" : "What can I do to ensure the best results when cooking with my induction cooktop?" }, { "answer" : "Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "129", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 5, "question" : "I see discolored areas on my electric or induction cooktop that have a metallic sheen. How can I prevent or remove these?" }, { "answer" : "You might see an orange flame if there are dust particles in your main gas line. Simply turn your burner on for a few minutes, until the flame turns blue. \n \n Note: In coastal areas, it is normal to regularly see a flame that is slightly orange. This is caused by the salt in the air.", "categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "General" ], "code" : "128", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 7, "question" : "Why is my gas burner’s flame orange instead of blue?" }, { "answer" : "For best results, use a fan speed that’s just high enough to draw steam and cooking odors up and out of your kitchen, adjusting the fan as needed during the cooking process.\n \n For gas cooktops, it’s best to use the lowest fan setting on your ventilation hood. In general, you’ll know you need to lower the fan speed if the gas flame is being blown by the air movement, if the burner continually sparks or clicks, or if the burner flame repeatedly blows out.", "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "42", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 0, "question" : "What is the best fan speed to use if I have a gas range/stove or a gas cooktop?" }, { "answer" : "Add elegance and innovation to your kitchen with an Electrolux ventilation hood. It quietly and swiftly whisks away cooking aromas, while adding a splash of sophistication to your surroundings. Available in 42\", 36\", and 30\" configurations, Electrolux ventilation hoods:\n • Swiftly whisk steam and cooking odors out of your kitchen.\n • Operate quietly, leaving plenty of room for conversation in your kitchen.\n • Can be mounted above your island, above your peninsula, or on your wall.", "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "General" ], "code" : "43", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 3, "question" : "What are the advantages of an Electrolux ventilation hood?" }, { "answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:\n • Use heavier, high-quality cookware that is compatible with induction. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.\n • Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring around each cooking zone is helpful to determine the maximum pan size.\n • Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. It’s perfect for melting chocolate and cooking delicate foods and sauces.", "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "General" ], "code" : "44", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 1, "question" : "What can I do to ensure the best results when cooking with my vent?" }, { "answer" : "With its remarkable range of configurations and options, the Electrolux cooktop collection offers almost limitless possibilities.\n • Full induction cooktops provide powerfully efficient induction elements, offering more responsive cooking, exceptional temperature control, and more energy efficiency.\n • Induction hybrid cooktops combine two powerfully efficient induction elements with up to three electric elements to give you ultimate versatility and the latest technology – all within a sophisticated, smooth-top surface.\n • Gas cooktops have long been the favorite of home and commercial chefs due to their powerful heat and quick, precise temperature control. The Min-2-Max™ burner goes from 450 to 18,000 BTU – offering the widest performance range in the industry.\n • Electric cooktops adapt to any size or type of cookware while offering a sleek, glass ceramic cooking surface.", "categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "General" ], "code" : "127", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 9, "question" : "What are the advantages of an Electrolux cooktop?" }, { "answer" : "The racks of the wine cooler allow for horizontal storage of wine – your bottles will be positioned so that the wine remains in contact with the cork, assuring that the cork does not dry out.\n \n For best results when stocking your wine cooler:\n • Store white and sparkling wines on the bottom to middle racks.\n • Store red wine on the top racks. \n • Stock your wine cooler starting from the bottom rack and work to the top, and stock each rack starting from the back.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ], "classificationClasses" : [ "use & care" ], "code" : "45", "displayOrder" : 0, "helpful" : 3, "notHelpful" : 3, "question" : "What is the recommended method for arranging my wine bottles?" }, { "answer" : "In the event of a power failure, an audible alert will sound, and the “Power Fail” indicator on the right side of the wine cooler’s display will blink. \n \n The “Mute Sounds” indicator will also blink. You can press this to acknowledge the alert and turn off the alert sound. Once you do, the Power Fail indicator will turn off and the wine cooler will resume normal operation. \n \n Note: Until you acknowledge the alert, you cannot adjust any other functions on the control panel.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ], "classificationClasses" : [ "use & care" ], "code" : "46", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 4, "question" : "How will the wine cooler alert me in case of a power failure?" }, { "answer" : "If wine is your passion – or if you just like having your favorite vintages close at hand – our wine cooler is a must. With an ample 46-bottle capacity, exceptionally precise temperature control, and versatile installation options, the wine cooler lets you confidently store – and proudly display – your favorite vintages.", "categories" : [ "M_FoodPreservation_Refrigerators_WineStorage", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "M_FoodPreservation_Refrigerators_BeverageCenter", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ], "classificationClasses" : [ "General" ], "code" : "47", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 1, "question" : "What are the advantages of an Electrolux wine cooler?" }, { "answer" : "To register your wine cooler, simply call Electrolux at 1-877-4 ELECTROLUX, visit our registration page, or drop your product registration card in the mail.\n • You will need to know your model and serial number, which can be found on the serial plate located on the ceiling of your unit. This information can also be found on your product registration card.\n • You will also need to know the date of purchase of your appliance, shown on your receipt.\n \n Tip: It’s always a good idea to record your wine cooler’s model number, serial number, and the date of purchase, as well as to save your receipt.", "categories" : [ "M_FoodPreservation_Refrigerators_WineStorage", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "M_FoodPreservation_Refrigerators_BeverageCenter", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ], "classificationClasses" : [ "General" ], "code" : "48", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 1, "question" : "How do I register my Electrolux wine cooler?" }, { "answer" : "To https://electrolux.registria.com/Product-Registration your cooktop, simply call Electrolux at 1-877-4 ELECTROLUX, visit electroluxappliances.com, or drop your product registration card in the mail. • You will need to know your model number and serial number, which can be found on the serial plate located under the cooktop (electric and induction) or under the burner box (gas). This information can also be found on your product registration card. • You will also need to know the date of product purchase shown on your receipt. Tip: It’s always a good idea to record your cooktop’s model, serial number, and the date of purchase, as well as to save your receipt.", "categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "General" ], "code" : "133", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 2, "question" : "How do I register my Electrolux cooktop?" }, { "answer" : "Electrolux Dryers have amazing features that allow you to effortlessly keep up with your family’s wardrobe changes. The large capacity and fast dry times of our newer models save on energy-use and time.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "General" ], "code" : "134", "displayOrder" : 0, "helpful" : 32, "notHelpful" : 36, "question" : "What are the advantages of an Electrolux Dryer?" }, { "answer" : "Electrolux Pedestal Drawers can help you organize your entire laundry room. They’re perfect for storing laundry supplies, extra towels, cleaning supplies and more. They can also ensure your washer is at the optimal height for loading and unloading.\n \n If Pedestal Drawers won’t work in your laundry room, you may also consider using a Stacking Kit.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ], "classificationClasses" : [ "use & care" ], "code" : "138", "displayOrder" : 0, "helpful" : 19, "notHelpful" : 15, "question" : "What are Pedestal Drawers and what are the benefits of using them?" }, { "answer" : "Electrolux induction hybrid cooktops include a combination of electric elements that are compatible with all cookware and induction elements that are compatible with most cookware. If a magnet sticks to the bottom of the pot or pan, it will work with induction cookware.\n \n Cookware made of aluminum, copper, or glass (including Pyrex) is not compatible with an induction cooktop. In addition, some types of stainless steel may not work on an induction surface, or may heat very slowly.\n \n Tip: Do not let your pots or pans boil dry. Doing so may cause permanent damage to a ceramic cooktop (breakage, fusion, or marring that is not covered by your warranty).", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "132", "displayOrder" : 0, "helpful" : 5, "notHelpful" : 4, "question" : "What type of pots and pans should I use with my induction cooktop?" }, { "answer" : "Once you have https://electrolux.registria.com/Product-Registration, you’ll receive the Electrolux e-newsletter filled with expert advice. You will also have easy access to your warranty information and product care tips. To Register Your Product you will need your Model and Serial number which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information. You can drop your product registration care in the mail. If you have any questions, please contact Electrolux at 1-877-435-3287.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "General" ], "code" : "136", "displayOrder" : 0, "helpful" : 10, "notHelpful" : 10, "question" : "What are the benefits of registering my Electrolux Product?" }, { "answer" : "The model number and serial number are located on a sticker that you’ll see in the interior space of the unit when the door is open, depending on the model.\n \n Don’t forget to register your Electrolux product. Once you have registered, you will receive the Electrolux e-newsletter filled with product tips, and useful information. It will also give you easy access to your warranty information and product care tips.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "General" ], "code" : "50", "displayOrder" : 0, "helpful" : 52, "notHelpful" : 55, "question" : "Where can I locate my Model number and Serial number?" }, { "answer" : "Once you have registered, you’ll receive the Electrolux e-newsletters filled with product tips and useful information. You will also have easy access to your warranty information and product care tips.\n \n To register your product you will need your model and serial number, which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information.\n \n You can also drop your product registration card in the mail. If you have any questions, please contact Electrolux at 1-877-435-3287 or open the Live Chat Icon", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "General" ], "code" : "51", "displayOrder" : 0, "helpful" : 30, "notHelpful" : 10, "question" : "What are the benefits of registering my Electrolux Product?" }, { "answer" : "Quick Start Guide", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "General" ], "code" : "52", "displayOrder" : 0, "helpful" : 124, "notHelpful" : 187, "question" : "I am a new owner of an Electrolux Front Load Washer and would like a Quick Start Guide" }, { "answer" : "For optimal care of your washer, please refer to the guidelines included in your Use & Care Guide. However, here are some quick tips:\n \n Promptly remove finished loads\n Clean the top and sides of the washer with a damp cloth or mild soap and water. Be sure to avoid hard, gritty or abrasive cleansers.\n Crack the door open when your washer is not in use to keep it fresh. Some models have a feature that props the door open when the washer is not in use.\n When washing heavily soiled items, shake or brush off excess dirt and sand before putting them in the washer. If any dirt remains in the drum after washing, wipe it with a non-abrasive cleaner, then rinse.\n Most models have a System Clean Cycle or Clean Washer Cycle and will automatically prompt you to run the cycle every 50 wash cycles. This feature uses hot water and two rinses to remove any odor-causing residue in your washer. Your Use & Care Guide will provide more information.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "use & care" ], "code" : "53", "displayOrder" : 0, "helpful" : 187, "notHelpful" : 210, "question" : "What is the best way to care and clean for my Electrolux Front Load Washer?" }, { "answer" : "Electrolux Pedestal Drawers can help you organize your entire laundry room. They’re perfect for storing laundry supplies, extra towels, cleaning supplies and more. They can also ensure your washer is at the optimal height for loading and unloading.\n \n If Pedestal Drawers won’t work in your laundry room, you may also consider using a Stacking Kit, which allows you to stack your units for convenient installation in closets and other compact spaces.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "use & care" ], "code" : "54", "displayOrder" : 0, "helpful" : 37, "notHelpful" : 25, "question" : "What are Pedestal Drawers and what are the benefits of using them?" }, { "answer" : "If your unit has reversible doors, there will be visible notches where the hinge can be reattached. You may also review the Installation Guide in your Complete Owner's Guide to check if your unit has reversible doors. To review your Complete Owner's Guide, go to the product support page search for your model number, click on your model number, and scroll down to the Manuals section.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "General" ], "code" : "55", "displayOrder" : 0, "helpful" : 27, "notHelpful" : 12, "question" : "How can I tell if my unit has reversible doors?" }, { "answer" : "Electrolux recommends using a high-efficiency (HE) detergent for front load washers. HE detergents are designed for front load washers like ours, which use lower water levels. They are also formulated to reduce soap suds and ensure proper cleaning.\n \n Non-HE detergents may cause excessive generation of soap suds and result in detergent residue on your clothing at the end of the cycle.\n \n Always refer to your detergent manufacturer instructions for the proper dosage. Do not fill any compartments in your dispenser beyond the maximum amount line or limit.\n \n For 300 and 400 series models: If detergent packs are used, please place the detergent pack directly into the washer drum BEFORE placing laundry into the unit. This will help mix the detergent into the water. Do not place the detergent pack in the detergent dispenser as the gel coating may cause the detergent dispenser to become clogged.\n \n For 500 and 600 series models with the Adaptive Dispenser: You may add the recommended quantity of (one or two) high efficiency detergent packs to the detergent pack compartment in the dispenser. Remember to select PODS on the display options when using detergent packs. Do not place more than 2 detergent packs into the dispenser. When using the fast wash cycle, only 1 detergent packs should be used. \n \n For 500 and 600 series models without the Adaptive Dispenser - You can place the detergent pack directly into the washer drum BEFORE placing laundry into the unit. Do not place the detergent pack in the detergent dispenser.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "56", "displayOrder" : 0, "helpful" : 91, "notHelpful" : 33, "question" : "What type of detergent should I use with my Electrolux Front Load Washer?" }, { "answer" : "For liquid detergent, ensure the flap is in the downward position. Add the recommended amount of liquid detergent to the Main Wash compartment.\n \n For powder detergent, ensure the flap is in the upward position. Add the recommended amount of high-efficiency powder detergent to the Main Wash compartment.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "use & care" ], "code" : "57", "displayOrder" : 0, "helpful" : 5, "notHelpful" : 5, "question" : "For Electrolux Compact washers only, what position should my dispenser flap be in?" }, { "answer" : "Products that are Energy Star qualified use less energy than standard products. To earn the Energy Star rating, products must meet strict energy criteria set by the U.S. Environmental Protection Agency or the U.S. Department of Energy. These products can help save money on your electricity bill and protect the environment by reducing harmful emissions from power plants, as well as providing all the features and quality you expect.\n \n When shopping for an appliance, it’s easy to recognize the Energy Star label that identifies qualified products. This label signifies that the product passed stringent standards set by the U.S. Department of Energy. Additionally, manufacturers are required to display their product’s test results on the Energy Star label. The label will tell you about the product’s efficiency level, including approximately how much energy the appliance uses, its average annual operating cost, and how its energy use compares with that of similar products.\n \n For more information, visit https://www.energystar.gov/products", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "58", "displayOrder" : 0, "helpful" : 12, "notHelpful" : 5, "question" : "What does Energy Star qualified mean and how can I tell if it applies to my unit?" }, { "answer" : "Our Electrolux Front Load Washers come with a variety of wash options. You can reference your Use & Care Guide for more information.\n \n For 400, 500 and 600 series models:\n To select or delete an option, press Options; scroll through the options until the indicator light for the desired option flashes, then press Set. The indicator will be illuminated when the option has been selected and the light will go off when the option has been deleted.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "use & care" ], "code" : "60", "displayOrder" : 0, "helpful" : 14, "notHelpful" : 36, "question" : "How do I select my Options?" }, { "answer" : "You might see an orange flame if there are dust particles in your main gas line. Simply turn your burner on for a few minutes, until the flame turns blue.
Note: In coastal areas, it is normal to regularly see a flame that is slightly orange. This is caused by the salt in the air.