Yes, this is normal. The fan stays on for a period of time in order to help cool the oven.
", "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "General" ], "code" : "3", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 4, "question" : "Is it normal for my oven's fan to run after the oven has been turned off?" }, { "answer" : "The Electrolux warmer drawer keeps food or plates warm and ready to serve. It’s the perfect solution when dinner is delayed, or when multicourse meals are on the menu.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "General" ], "code" : "35", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 0, "question" : "What are the advantages of an Electrolux warmer drawer?" }, { "answer" : "The humidity control is located on the inside of the warmer drawer. You can choose any position between Moist and Crispy. To set the control:\n 1. Unscrew the knob slightly.\n 2. Slide the controller to the desired location.\n 3. Screw the knob back in place.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "34", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 0, "question" : "How do I set the warmer drawer’s humidity control?" }, { "answer" : "For best results when cleaning the interior of your warmer drawer and its door, we recommend the following:\n 1. Use a cleaner made especially for stainless steel, and follow the manufacturer's instructions.\n 2. Be sure to thoroughly rinse the cleaner from the warmer drawer interior and door. \n 3. Do NOT clean the door gasket. The gasket is essential to maintaining a good seal, so it’s best not to rub or remove it.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "36", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 1, "question" : "How should I clean the warmer drawer’s interior and stainless steel door?" }, { "answer" : "If you are not running your dishwasher until later, perform the Rinse cycle. This will prevent food particles from hardening and creating odors.\n \n Check the cylinder fine and coarse filter for food debris that cause odors and hinder proper draining. For instructions to clean the filters, refer to your Use & Care Manual.\n \n Try running an empty load using detergent or 1 cup white vinegar (directly in the dishwasher tub). Use Normal or Heavy cycles with Hi-Temp or Sanitize options.\n \n To clean the exterior door, try using warm, soapy water. Rinse thoroughly and dry with a soft cloth.", "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting", "Clean and Care" ], "code" : "198", "displayOrder" : 0, "helpful" : 4, "notHelpful" : 7, "question" : "How do I clean and care for my dishwasher to avoid odors?" }, { "answer" : "Closing the humidity control vent will keep your food from drying out while it’s being kept warm for serving. To keep food crispy while it’s in the warming drawer, turn on the humidity control.", "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "37", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 0, "question" : "How should I use the humidity control on my warmer drawer?" }, { "answer" : "Designed with a dual-flame, sealed burner, this cooktop offers the widest range of BTU performance in the industry, for the utmost versatility – from a roaring 18,000-BTU boil to a gentle 450-BTU simmer so you can easily go from simmer to boil.", "classificationClasses" : [ "General" ], "code" : "123", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 2, "question" : "How does the min-2-max™ burner work on my gas cooktop?" }, { "answer" : "Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. The special cooktop cleansing cream leaves a protective finish that helps prevent scratches and abrasions. To further prevent scratches on your cooktop surface: Be sure that the cooktop and any pots, pans, or utensils you use are clean. If coarse particles (such as salt) come between your cooktop and utensils, scratches can result. Use pots and pans that have a smooth, flat bottom. Use cleaning materials that are recommended for ceramic/glass cooktops. Any small scratches that occur will not affect your cooktop’s performance, and will become less visible over time.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "124", "displayOrder" : 0, "helpful" : 8, "notHelpful" : 6, "question" : "How can I prevent scratches on my electric or induction cooktop?" }, { "answer" : "If your induction cooktop doesn’t seem to be heating, it might be because:\n • You need to check the placement of your cookware. If you have an induction cooktop, be sure that the bottom of your pot or pan is large enough for the cooking zone you’re using, and that it is centered on it.\n • Your cookware isn’t compatible with an induction cooktop. Our induction cooktop surfaces are compatible with most cookware you might use—if a magnet sticks to the bottom of your pot or pan, it will work on an induction cooktop.\n • No cookware was placed on your induction cooktop. If you’re using an induction cooktop, it will not turn on unless a pot or pan has been placed on it.\n • The cooktop’s control needs to be adjusted. Make sure the right control is turned on for the element you’re using, and that the setting isn’t too low. (Try turning it to a slightly higher setting until the element turns on.)\n • The wiring is not complete. Contact your local dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "125", "displayOrder" : 0, "helpful" : 5, "notHelpful" : 6, "question" : "What should I do if my induction cooktop doesn’t seem to be heating?" }, { "answer" : "Electrolux ranges offer Perfect Convect3®, which features a third convection element for consistently even results, up to 30% faster cooking times, and even more baking options.\n \n Convection cooking is cooking with the added advantage of airflow circulation, which allows for a more even distribution of heat. By using the forced flow of hot air, convection cooking produces the following benefits:\n • Cooking time is approximately 25 – 30% faster than in conventional ovens, saving energy.\n • The more even distribution of heat results in food that is more evenly baked.\n • Generally, less heat is required than with a conventional oven – a convection oven usually cooks at 25°F below a conventional oven's required temperature. So simply program your oven according to your recipe’s temperature requirements and press “Convection Conversion,” and the oven will automatically convert the temperature.", "classificationClasses" : [ "General" ], "code" : "13", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 2, "question" : "What is perfect convect3®, and how does convection cooking work?" }, { "answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:\n \n • Use heavier, high-quality cookware that is suitable for induction cooktops. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.\n • Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring each cooking zone is helpful to determine the maximum pan size.\n • Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. Perfect for melting chocolate and cooking delicate foods and sauces.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "126", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 1, "question" : "What can I do to ensure the best results when cooking with my induction cooktop?" }, { "answer" : "Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "129", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 5, "question" : "I see discolored areas on my electric or induction cooktop that have a metallic sheen. How can I prevent or remove these?" }, { "answer" : "For best results, use a fan speed that’s just high enough to draw steam and cooking odors up and out of your kitchen, adjusting the fan as needed during the cooking process.\n \n For gas cooktops, it’s best to use the lowest fan setting on your ventilation hood. In general, you’ll know you need to lower the fan speed if the gas flame is being blown by the air movement, if the burner continually sparks or clicks, or if the burner flame repeatedly blows out.", "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ], "classificationClasses" : [ "use & care" ], "code" : "42", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 0, "question" : "What is the best fan speed to use if I have a gas range/stove or a gas cooktop?" }, { "answer" : "With its remarkable range of configurations and options, the Electrolux cooktop collection offers almost limitless possibilities.\n • Full induction cooktops provide powerfully efficient induction elements, offering more responsive cooking, exceptional temperature control, and more energy efficiency.\n • Induction hybrid cooktops combine two powerfully efficient induction elements with up to three electric elements to give you ultimate versatility and the latest technology – all within a sophisticated, smooth-top surface.\n • Gas cooktops have long been the favorite of home and commercial chefs due to their powerful heat and quick, precise temperature control. The Min-2-Max™ burner goes from 450 to 18,000 BTU – offering the widest performance range in the industry.\n • Electric cooktops adapt to any size or type of cookware while offering a sleek, glass ceramic cooking surface.", "categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "General" ], "code" : "127", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 9, "question" : "What are the advantages of an Electrolux cooktop?" }, { "answer" : "Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. The special cooktop cleansing cream leaves a protective finish that helps prevent scratches and abrasions.\n \n To further prevent scratches on your cooktop surface:\n • Be sure that the cooktop and any pots, pans, or utensils you use are clean. If coarse particles (such as salt) come between your cooktop and utensils, scratches can result.\n • Use pots and pans that have a smooth, flat bottom.\n • Use cleaning materials that are recommended for ceramic/glass cooktops.\n \n Any small scratches that occur will not affect your cooktop’s performance, and will become less visible over time.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "130", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 3, "question" : "How can I prevent scratches on my electric or induction cooktop?" }, { "answer" : "If your induction cooktop control is flashing an “F,” it could be because:\n • The cooktop is not sensing compatible cookware. Our induction cooktops are compatible with most cookware you might use – if a magnet sticks to the bottom of the pot or pan, it will work.\n • Cookware was removed from the cooktop, but the cooktop wasn’t turned off. If this is the case, place the pot or pan back on the cooktop or, if you’re finished cooking, simply turn off the cooktop.\n • The cookware isn’t centered over the element.\n • The cookware is the incorrect size.", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "131", "displayOrder" : 0, "helpful" : 3, "notHelpful" : 4, "question" : "What should I do if my induction cooktop control flashes an “f”?" }, { "answer" : "The serial tag is located on the inside of the door or door well, depending on the model.\n \n Don’t forget to register your Electrolux product. Once you have registered, you will receive the Electrolux e-newsletter filled with expert advice. You will also have easy access to your warranty information and product care tips.\n \n Download the Owner’s Manual on the Owner Support page for additional information on your product.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "General" ], "code" : "135", "displayOrder" : 0, "helpful" : 20, "notHelpful" : 27, "question" : "Where can I locate my Model and Serial number?" }, { "answer" : "To https://electrolux.registria.com/Product-Registration your cooktop, simply call Electrolux at 1-877-4 ELECTROLUX, visit electroluxappliances.com, or drop your product registration card in the mail. • You will need to know your model number and serial number, which can be found on the serial plate located under the cooktop (electric and induction) or under the burner box (gas). This information can also be found on your product registration card. • You will also need to know the date of product purchase shown on your receipt. Tip: It’s always a good idea to record your cooktop’s model, serial number, and the date of purchase, as well as to save your receipt.", "categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "General" ], "code" : "133", "displayOrder" : 0, "helpful" : 0, "notHelpful" : 2, "question" : "How do I register my Electrolux cooktop?" }, { "answer" : "Electrolux Dryers have amazing features that allow you to effortlessly keep up with your family’s wardrobe changes. The large capacity and fast dry times of our newer models save on energy-use and time.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "General" ], "code" : "134", "displayOrder" : 0, "helpful" : 32, "notHelpful" : 36, "question" : "What are the advantages of an Electrolux Dryer?" }, { "answer" : "Electrolux Pedestal Drawers can help you organize your entire laundry room. They’re perfect for storing laundry supplies, extra towels, cleaning supplies and more. They can also ensure your washer is at the optimal height for loading and unloading.\n \n If Pedestal Drawers won’t work in your laundry room, you may also consider using a Stacking Kit.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ], "classificationClasses" : [ "use & care" ], "code" : "138", "displayOrder" : 0, "helpful" : 19, "notHelpful" : 15, "question" : "What are Pedestal Drawers and what are the benefits of using them?" }, { "answer" : "Electrolux induction hybrid cooktops include a combination of electric elements that are compatible with all cookware and induction elements that are compatible with most cookware. If a magnet sticks to the bottom of the pot or pan, it will work with induction cookware.\n \n Cookware made of aluminum, copper, or glass (including Pyrex) is not compatible with an induction cooktop. In addition, some types of stainless steel may not work on an induction surface, or may heat very slowly.\n \n Tip: Do not let your pots or pans boil dry. Doing so may cause permanent damage to a ceramic cooktop (breakage, fusion, or marring that is not covered by your warranty).", "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ], "classificationClasses" : [ "use & care" ], "code" : "132", "displayOrder" : 0, "helpful" : 5, "notHelpful" : 4, "question" : "What type of pots and pans should I use with my induction cooktop?" }, { "answer" : "Once you have https://electrolux.registria.com/Product-Registration, you’ll receive the Electrolux e-newsletter filled with expert advice. You will also have easy access to your warranty information and product care tips. To Register Your Product you will need your Model and Serial number which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information. You can drop your product registration care in the mail. If you have any questions, please contact Electrolux at 1-877-435-3287.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "General" ], "code" : "136", "displayOrder" : 0, "helpful" : 10, "notHelpful" : 10, "question" : "What are the benefits of registering my Electrolux Product?" }, { "answer" : "For optimal care of your dryer, please refer to the guidelines included in your Use & Care Guide.\n \n However, here are some quick tips:\n \n Interior -\n \n It’s very important to clean the lint filter after every load. Lint build-up on the filter restricts air flow, which causes longer drying times.\n Occasionally a waxy build-up may form on the lint filter and/or moisture sensing bars from using dryer-added fabric softener sheets. To remove this build-up, simply wash or wipe them with warm, soapy water. Dry the filter thoroughly before placing back in the dryer.\n Every 18 months it is recommended to have a qualified service professional clean the dryer cabinet interior, lint screen housing and exhaust duct. These areas can collect lint and dust over time. An excessive amount of lint build-up could result in inefficient drying and possible fire hazard.\n Exterior –\n \n Clean the dryer cabinet with mild soap and water. Do not use harsh, gritty or abrasive cleaners as they may damage the finish.\n When cleaning chrome parts, it is best to use only a damp cloth.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "137", "displayOrder" : 0, "helpful" : 33, "notHelpful" : 21, "question" : "What is the best way to care and clean for my Electrolux dryer?" }, { "answer" : "Predictive Dry is a feature available on some models to help detect the dampness levels of your load. Models equipped with the Predictive Dry feature use the first 90 seconds of Auto Dry cycles to sense the load in the dryer. During this 90 second period, the LED display will show 3 dots (…) cycling one to the next. When the sensing is complete, the LED display will show the remaining cycle time in minutes and will accurately count down to the end of the cycle.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "144", "displayOrder" : 0, "helpful" : 25, "notHelpful" : 12, "question" : "What is Predictive Dry?" }, { "answer" : "All Electrolux dryers have reversible doors. However, not all Electrolux Front Load Washers have reversible doors. You can check your model here or find it in the Installation Guide section of your Complete Owner's Guide, which is also available on-line.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "General" ], "code" : "139", "displayOrder" : 0, "helpful" : 22, "notHelpful" : 7, "question" : "How can I tell if my unit has reversible doors?" }, { "answer" : "Products that are Energy Star qualified are equivalent to or better than standard products, with one important difference: they use less energy. To earn the Energy Star rating, products must meet strict energy efficient criteria set by the U.S. Environmental Protection Agency or the U.S. Department of Energy. These products can help save money on your electricity bill and protect the environment by reducing harmful emissions from power plants, as well as providing all the features and quality you expect.\n \n When shopping for an appliance, it’s easy to recognize the Energy Star label that identifies qualified products. This label signifies that the product passed stringent standards set by the U.S. Department of Energy. Additionally, manufacturers are required to display their products test results on the Energy Star label. The label will tell you about the product’s efficiency level, including approximately how much energy the appliance uses, its average annual operating cost and how its energy use compares with that of similar products.\n \n For more information, click here.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "General" ], "code" : "140", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 8, "question" : "What does Energy Star qualified mean and how can I tell if it applies to my unit?" }, { "answer" : "If you have cast-iron grates, follow these steps:\n • Wash the grates in the dishwasher.\n • Coat the grates with a thin layer of cooking oil.\n • Bake the grates in the oven at 350°F for 10 minutes.\n \n If you have porcelain-coated grates, simply place them in the dishwasher and coat any unfinished areas with a thin layer of cooking oil after washing", "categories" : [ "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "use & care" ], "code" : "14", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 3, "question" : "How can I clean my gas range grates?" }, { "answer" : "Electrolux’s Perfect Steam™ technology is a feature that is available on some models. It reduces wrinkles and freshens clothes, and has an “Add Steam” option that can be selected with many cycles.\n \n Download the Owner’s Manual on the Owner Support page for additional information on your product.\n \n Friendly reminder: It is not recommended to use fabric softener sheets with steam cycles or steam options as it may cause staining on your clothes.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "142", "displayOrder" : 0, "helpful" : 23, "notHelpful" : 16, "question" : "What is Perfect Steam™ and when is it best to use?" }, { "answer" : "Based on your detergent choice, here are some helpful tips:\n \n Liquid: Add high efficiency liquid detergent to the Main Wash – Liquid Only cup. Do not exceed the MAX fill line.\n \n Powder: To use a high efficiency powder detergent, remove the Main Wash – Liquid Only cup and add the powder directly to the Main Wash detergent chamber. It’s important to save the liquid cup insert in case you need it for future use.\n \n Detergent Packs:\n \n For 300 and 400 series models - Place the detergent pack directly into the washer drum BEFORE placing laundry into the unit.\n For 500 and 600 series models with the Adaptive Dispenser: You may add the recommended quantity of (one or two) high efficiency detergent packs to the detergent pack compartment in the dispenser. Remember to select PODS on the display options when using detergent packs. Do not place more than 2 detergent packs into the dispenser. When using the fast wash cycle, only 1 detergent packs should be used. \n For 500 and 600 series models without the Adaptive Dispenser - You can place the detergent pack directly into the washer drum BEFORE placing laundry into the unit. Do not place the detergent pack in the detergent dispenser.\n Liquid Bleach: If desired, add liquid chlorine bleach to the chamber labeled Liquid Bleach.\n \n Liquid Fabric Softener: If desired, pour the recommended amount of liquid fabric softener into the chamber labeled Fabric Softener.\n \n Stain Additives: For heavily soiled or stained loads, select the Stain option (StainTreat, StainTreat II, or StainSoak) and add the recommended amount of detergent or stain additive to the Pre-Wash chamber. See Cycle Options in your Use & Care Guide for more information about the Stain options for your model.\n \n NOTE: Always refer to your detergent manufacturer instructions for the proper dosage. Do not fill any compartments in your dispenser beyond the maximum amount line.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "use & care" ], "code" : "61", "displayOrder" : 0, "helpful" : 27, "notHelpful" : 21, "question" : "How do I use my detergent dispenser?" }, { "answer" : "• A built-in range is designed to slide in and fit flush with your countertop. This is ideal for an island and can also be used in a regular setting to showcase a decorative backsplash. With a built-in range (also called a slide-in range), the cooktop and oven controls are at the front of the appliance.• A freestanding range is used in traditional installations (against the kitchen wall), and typically has controls at the back of the cooktop.", "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "General" ], "code" : "10", "displayOrder" : 0, "helpful" : 16, "notHelpful" : 4, "question" : "What is the difference between a built-in and a freestanding range or stove?" }, { "answer" : "Rinse aid greatly improves drying, reduces water spots and filming. With, water \"sheets\" off dishes rather than forming water droplets that cling and leave spots.\n \n A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse during the last rinse. If spotting or poor drying results occur, it's recommended to increase the amount of rinse aid dispensed. \n \n To add rinse aid, open the cover and pour until the liquid touches the indicated fill level. Remember to close the cover when done. Be sure not to overfill since this cause oversudsing. Gently wipe up any spills with a damp cloth.", "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "General" ], "code" : "193", "displayOrder" : 0, "helpful" : 8, "notHelpful" : 5, "question" : "What are the benefits of rinse aid?" }, { "answer" : "You can find the rinse aid dosage level in the display window by pressing and holding RINSE for 5 seconds. The rinse aid dosage level will be displayed as L1 (the lowest), L2, L3 or L4 (the highest). Press DELAY to toggle through to the desired level. The selected setting will start blinking in the display and a beeping sound will confirm that the setting has been saved.", "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "194", "displayOrder" : 0, "helpful" : 5, "notHelpful" : 3, "question" : "How do I adjust the rinse aid level?" }, { "answer" : "Make sure both sides of the refrigerator’s drawers are completely on their tracks. As needed, clean the drawers, their runners, and the tracks.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "use & care" ], "code" : "105", "displayOrder" : 0, "helpful" : 9, "notHelpful" : 17, "question" : "What can I do to ensure the drawers in my refrigerator open easily and smoothly?" }, { "answer" : "If the compressor isn’t running, it might simply be because your refrigerator is in defrost mode. This is normal and can last up to 30 minutes. \n \n You can also check the following:\n • Be sure that your cooling system is turned on. \n • Be sure your refrigerator’s power cord is securely plugged into the outlet. Also, it is recommended that you not plug your refrigerator into a GFCI outlet (an outlet that has a “TEST” and “RESET” button). \n • Consider replacing your circuit or fuse with a 15-amp time-delay fuse. A time-delay fuse accepts a momentary overload (as when the compressor cycle is on) for a short period of time without blowing.\n • You may want to reset your circuit breaker.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "102", "displayOrder" : 0, "helpful" : 7, "notHelpful" : 25, "question" : "If my refrigerator’s compressor isn’t running, what should I do?" }, { "answer" : "For best results when cleaning your stainless steel range:• Clean it using warm, soapy water and a clean sponge or cloth. Do not use an abrasive cloth or pad.• Always rinse your range thoroughly with clean water. If the soap or other cleanser isn’t rinsed off, it might produce a permanent bluish stain once the range is heated.• After you’ve rinsed it, dry the range with a soft, clean cloth.Tip: If you choose to use a kitchen cleanser rather than soapy water, use only cleansers that are specially made for cleaning stainless steel – avoid harsh scrubbing cleansers.", "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "use & care" ], "code" : "1", "displayOrder" : 0, "helpful" : 14, "notHelpful" : 8, "question" : "What is the best way to clean my stainless steel range?" }, { "answer" : "Electrolux’s French door refrigerators make up to 9 pounds of ice in 24 hours – twice the ice of any refrigerator ice maker. With Electrolux’s French door refrigerator, you’ll always have filtered, restaurant-quality ice in a new drink-friendly shape.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "use & care" ], "code" : "103", "displayOrder" : 0, "helpful" : 8, "notHelpful" : 7, "question" : "How much ice does my french door refrigerator produce?" }, { "answer" : "Electrolux refrigerators feature stylish European design and are loaded with ingenious features for the ultimate in fresh-food and beverage storage. When you want to stock up – whether it’s for a block party, the holidays, or just your weekly grocery shopping – Electrolux is the answer.\n • Our counter-depth refrigerators offer a sleek, built-in look without sacrificing capacity. In fact, our 23-cubic-foot side-by-sides offer the same amount of shelf space as a typical 26-foot standard-depth mode.\n • Our standard-depth refrigerators offer 23 and 26 cubic feet of ultra-efficient space.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "General" ], "code" : "104", "displayOrder" : 0, "helpful" : 11, "notHelpful" : 6, "question" : "What are the advantages of an Electrolux refrigerator?" }, { "answer" : "If your ice dispenser is blocked or jammed, try these steps:\n • Infrequent use of the dispenser can result in ice cubes becoming stuck together and then getting stuck in the dispenser system. Check to see if any ice cubes are blocking the dispenser and remove any that might be.\n • Remove the ice container from the freezer, allow it to thaw, and empty the contents. Clean the container, wipe it dry, and then put it back in the proper position. When new ice is made, your ice dispenser should work again.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "107", "displayOrder" : 0, "helpful" : 5, "notHelpful" : 15, "question" : "What can I do if my ice dispenser appears to be jammed?" }, { "answer" : "If the food you store in a crisper drawer freezes, simply set the refrigerator’s temperature control to a warmer setting, and allow 24 hours for the temperature to stabilize.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "use & care" ], "code" : "109", "displayOrder" : 0, "helpful" : 9, "notHelpful" : 11, "question" : "What should I do to keep food in my drawers/compartments from freezing?" }, { "answer" : "Electrolux stylish, high-quality refrigerator doors are produced from 201-grade stainless steel.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "General" ], "code" : "111", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 8, "question" : "What grade of stainless steel is used in my Electrolux refrigerator?" }, { "answer" : "If your ice maker won’t stop making ice, it might be because its wire signal arm is being held down by an item in the freezer, or by ice cubes that have frozen together over the arm. If you see that this is the case, simply release the arm by moving the item or removing any ice cubes.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "use & care" ], "code" : "106", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 5, "question" : "Is it normal to hear a popping or cracking sound when the freezer motor comes on?" }, { "answer" : "Electrolux Dryers come with a variety of dry options. Your Owner’s Manual will give you more information on those applicable to your model.\n \n For 400, 500 and 600 series models:\n To select or delete an option, press Options; scroll through the options until the indicator light for the desired option flashes, then press Set. The indicator will be illuminated when the option has been selected and the light will go off when the option has been deleted. \n \n To change a cycle option once the cycle as begun, simply press the Start/Pause button, make a new selection and press Start/Pause again", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ], "classificationClasses" : [ "General" ], "code" : "141", "displayOrder" : 0, "helpful" : 4, "notHelpful" : 24, "question" : "How do I select my Options?" }, { "answer" : "Our Instant Refresh cycle can be used to refresh fabrics, remove odors and reduce static by injecting the perfect amount of steam into clothing that has been left in the dryer, stored in closets, drawers or unpacked luggage. Please refer to your Owner’s Manual for more information on your dryer options.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "143", "displayOrder" : 0, "helpful" : 15, "notHelpful" : 10, "question" : "What is Instant Refresh and when is it best to use?" }, { "answer" : "Fast Dry cycles are recommended to quickly dry small loads. The Fast Dry times vary by model. Please refer to your Owner’s Manual for more information on your dryer options.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "145", "displayOrder" : 0, "helpful" : 10, "notHelpful" : 6, "question" : "What is Fast Dry and when is it best to use?" }, { "answer" : "A Ventless or Condensation Dryer is an eco-friendly unit that does not recycle heat from your home. It’s smaller than a traditional dryer and easy to install.\n \n The condensation process requires access to cool air. Therefore, the laundry room or closet door where the unit is located should be kept open to allow for proper air circulation.\n \n This type of dryer may have extended drying times compared to a traditional front load dryer.\n \n The water container should be emptied after every load – unless the draining kit has been installed. The condenser also requires periodic cleaning. Please refer to your Owner’s Manual for detailed care and cleaning instructions.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ], "classificationClasses" : [ "use & care" ], "code" : "149", "displayOrder" : 0, "helpful" : 19, "notHelpful" : 16, "question" : "How is a Ventless (Condensation) Dryer different than other Electrolux Dryers and what do I need to know to optimize the performance?" }, { "answer" : "The Wrinkle Release option helps prevent wrinkles and tangling by tumbling the dry load without heat for 5 out of every 10 minutes. The cycle of 5 minutes on and 5 minutes off is repeated for a total of 45 minutes.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ], "classificationClasses" : [ "use & care" ], "code" : "147", "displayOrder" : 0, "helpful" : 6, "notHelpful" : 3, "question" : "What is Wrinkle Release?" }, { "answer" : "The ECO option reduces the drying temperature by a few degrees to save energy. Working in conjunction with the automatic moisture sensors, cycle times will increase slightly but overall energy usage will decrease.Depending on your model and the cycle you have selected, ECO mode may be activated as part of the default settings. You can deactivate ECO mode by pressing OPTIONS until ECO mode is selected, press Select once while ECO mode is flashing.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ], "classificationClasses" : [ "use & care" ], "code" : "146", "displayOrder" : 0, "helpful" : 6, "notHelpful" : 12, "question" : "What is ECO Mode?" }, { "answer" : "If your burner is only partially lit, it could be because it is clogged. Be sure to turn the burner off, then use a small-gauge wire or needle to clean its openings.\n \n A partial flame might also be caused by moisture remaining in the burner after it has been cleaned. If you think this might be the case, lightly fan the flame and allow the burner to operate until the flame is full.", "categories" : [ "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "15", "displayOrder" : 0, "helpful" : 3, "notHelpful" : 1, "question" : "What should I do if only part of my gas burner shows a flame?" }, { "answer" : "The Extended Tumble option should be selected if you cannot remove the dried load promptly at the end of the cycle. It will result in the load tumbling continuously without heat for an additional 30 minutes. \n \n You can select Wrinkle Release and Extended Tumble together to increase the amount of time the load will tumble without heat for up to 75 minutes.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "148", "displayOrder" : 0, "helpful" : 15, "notHelpful" : 3, "question" : "What is Extended Tumble and when is it best to use?" }, { "answer" : "It’s important to clean the lint screen / filter before or after drying each load of laundry. Excessive lint buildup can block the flow of air and hinder the drying performance.\n \n It’s also a good idea to regularly inspect and clean the entire outdoor exhaust and venting. You can also wash the lint screen in warm, soapy water to remove any residue, then dry it thoroughly before replacing.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ], "classificationClasses" : [ "use & care" ], "code" : "150", "displayOrder" : 0, "helpful" : 13, "notHelpful" : 11, "question" : "How often do I need to clean my dryer or the lint screen / filter to optimize my drying performance?" }, { "answer" : "If you have a Perfect Steam™ Dryer, its advanced technology will remove wrinkles and freshen clothes. You can also select the \"Add Steam” option with many cycles. Depending on your model, you may want to use the “Wrinkle Release” or “Extended Tumble” options.\n \n In general, for best results when drying your clothes, follow these simple steps:\n \n Do not overload your dryer. Clothes need room to tumble freely.\n Select the appropriate cycle setting and temperature based on your fabric care labels.\n Select More Dry for loads that need more time, and Less Dry if you want the load to be damp dry for ironing.\n Remove items from the dryer when the cycle is done. As soon as the cycle is complete, hang or fold your items. To remove wrinkles from clean, dry clothes, select “Instant Refresh” cycle (available on some models) or tumble them on low heat for 10 or 15 minutes.\n When using fabric softener / dryer sheets, please refer to your Owner’s Manual (use not recommended with steam options).", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "153", "displayOrder" : 0, "helpful" : 8, "notHelpful" : 7, "question" : "Can I do anything to help decrease wrinkles in my clothes?" }, { "answer" : "If your dryer seems to be taking too long to dry a load, try the following:\n \n \n \n If your dryer seems to be taking too long to dry a load, try the following:\n \n Clean the Lint screen / Filter after every use. You can also wash the lint screen in warm, soapy water to remove any residue, then dry it thoroughly before replacing.\n Check the cycle or temperature setting. Some cycles or options require more time to dry such as Low Heat, More Dry or Eco. \n Do not dry a load that’s too big or too small. If your dryer is over-loaded, it will take longer to dry your clothes. Items need room to tumble freely in order to dry well, and you also need enough items in the drum for proper tumbling.\n Sort the items you are drying. Dry items of similar fabric and weight in the same load.\n Take humidity into account. Drying times will be longer in areas where humidity is high.\n Check the dryer’s moisture sensor bars. To locate the moisture sensor bars, please refer to your Owner’s Manual. Fabric softener sheets can leave a residue on the moisture sensor bars in the dryer, which can inhibit their ability to accurately sense wet clothes. Remove the residue by wiping the moisture sensor bars with rubbing alcohol.\n Check for adequate ventilation. If your dryer is installed in a closet or under a counter, it might not be getting the ventilation needed for proper drying.\n Check and clean the exhaust duct. Be sure the exhaust duct is not clogged or blocked. If the problem continues consider having it cleaned by an authorized service provider. Refer to the installation instructions for appropriate placement and size of the exhaust duct.\n Be sure you’re connected to a 240-volt circuit. Refer to the Installation instructions.\n If you are unable to resolve an issue or need more information, please contact us.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "155", "displayOrder" : 0, "helpful" : 15, "notHelpful" : 32, "question" : "My dryer seems to take a long time to dry a load of clothes. Can I do anything to adjust this?" }, { "answer" : "Some noises are perfectly normal with your Electrolux dryer.\n \n The dryer drum is supported by a set of suspension rollers. At times there may be a thumping or rolling sound when the dryer starts. This may happen if the dryer has not been in use for a period time, or after a heavy load has remained in the dryer drum for an extended period time. The noise should go away as the dryer operates.\n Your dryer is equipped with a high volume air handling system. In some cases there may be sounds associated with air movement throughout the dryer, including the air duct, blower, and exhaust system. This is normal and can vary with the load size.\n For Gas models: You may hear a clicking sound during operation as the valve opens and closes to control the gas flow.\n For Gas models: When the gas burner is operating, there may be sounds generated as the air flow mixes with the gas flame. This noise is normal and will only occur when the gas is ignited.\n Some additional tips if you are experiencing other types of noises:\n \n Check for belt buckles or other fasteners on clothing items being dried that may cause rattling or clanking sounds. TIP: Fasten these items or turn your clothing inside out to reduce sounds.\n Check the pockets! Rattling and clanking can also be caused by loose or foreign objects such as coins in the dryer drum.\n Simply stop the dryer and check for any objects. If you don’t find anything and the noises continue, try running an empty load to see if the noise persists. This will allow you to determine if the noise is coming from the dryer or an article of clothing.\n If you are unable to resolve an issue or need more information, please contact us.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "154", "displayOrder" : 0, "helpful" : 10, "notHelpful" : 37, "question" : "Is it normal for my dryer to make sounds or noises?" }, { "answer" : "You can also check the following:\n \n Cycle or temperature setting. Please note that some cycles will tumble with low heat.\n Outlet wiring. Have a qualified electrician or installer verify that the voltage supplied is correct (240V).\n Gas supply value (for gas models only). Be sure the gas supply valve to the dryer is open.\n Gas supply tank (for gas models only). If you have a gas dryer and your LP gas tank is empty, refill or replace the tank. If there has been an interruption in the natural gas supply, call your natural gas company.\n Air supply around a gas dryer. The dryer needs space around it for proper ventilation to support the gas burner. Do not stack or place laundry or rugs against the front or back of the dryer.\n If you are unable to resolve an issue or need more information, please contact us.", "categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "156", "displayOrder" : 0, "helpful" : 4, "notHelpful" : 48, "question" : "My dryer is running but does not seem to be heating. What should I do?" }, { "answer" : "Yes, this is normal. The fan stays on for a period of time in order to help cool the oven.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "use & care" ], "code" : "159", "displayOrder" : 0, "helpful" : 16, "notHelpful" : 1, "question" : "Is it normal for my oven’s fan to run after the oven has been turned off?" }, { "answer" : "If your load is out of balance, it may prevent the washer from spinning. Rearrange the items in your load to allow proper spinning, possibly adding one or two similar items to help balance the load. \n \n If the load is comprised of items that cannot be distributed around the drum, such as a single pillow or stuffed animal, the washer will not spin. Additional items will need to be added to the unit to better balance the weight of the load.\n \n If you are unable to resolve an issue or need more information, please contact us.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "74", "displayOrder" : 0, "helpful" : 7, "notHelpful" : 25, "question" : "What should I do if my washer is not spinning?" }, { "answer" : "Electrolux ovens have Luxury-Glide® oven racks, which are designed to move effortlessly. To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend lightly applying cooking oil along their outer edges.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "use & care" ], "code" : "157", "displayOrder" : 0, "helpful" : 29, "notHelpful" : 17, "question" : "How do I keep my luxury-glide® oven racks gliding smoothly?" }, { "answer" : "To close an open door when it’s in the locked position and the door is open, press and hold the oven door light switch while following these simple steps:\n • Program the oven to self-clean.\n • Wait 20 seconds.\n • Cancel self-clean.\n • Wait 20 seconds.\n You should then be able to close the door.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "158", "displayOrder" : 0, "helpful" : 14, "notHelpful" : 8, "question" : "My oven door is open and in the locked position. How can I close it?" }, { "answer" : "A number of things can increase the amount of suds produced when you wash a load of laundry, including:\n \n Detergent amount. For the best results, follow directions on the detergent bottle for the recommended amount of detergent, with adjustments for type and amount of soil, load size, and water hardness and temperature. The following scenarios may require the use of less detergent: small loads, less-soiled loads, hot water and soft water. Likewise, the following scenarios may result in the need for slightly more detergent: large loads, heavier-soiled loads, hard water or cold water.\n Soft water. You need less detergent when the water supply is naturally soft or mechanically softened.\n Detergent type. Your detergent should be compatible with your washer type. High-efficiency (HE) detergents are recommended for front load washers. They are formulated to reduce suds and ensure proper cleaning.\n Pretreated items. Because pretreated products remain on items that go in the wash, they can add to the amount of suds that your detergent normally produces. When using these products, simply use less than the recommended amount of detergent.\n Other laundry products. Products such as oxygen bleach can produce extra suds. Simply reduce the amount of detergent you use when you are also using products such as oxygen bleach.\n \n You can remove excess suds by stopping the washer and performing one of the following procedures:\n \n Rewash the load in cold water without detergent and repeat, if necessary, until the final rinse water is clear.\n Select the Rinse and Spin cycle, which will cause the unit to run a short cycle that will rinse the extra detergent from the load. If the suds are excessive, this may need to be done multiple times before the clothes are fully rinsed of the excessive detergent.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "78", "displayOrder" : 0, "helpful" : 15, "notHelpful" : 10, "question" : "My washer produces a lot of suds. How can I reduce them?" }, { "answer" : "Detergent residue can be caused by any of the below:\n \n Powder detergent that does not dissolve.\n Using too much detergent.\n Incomplete rinsing caused by an overloaded drum.\n Misuse of liquid fabric softener.\n Hard water.\n Low water pressure.\n Placing detergent, fabric softener or bleach in the wrong compartment of the dispenser.\n To remove detergent residue, rewash the load in cold water without detergent and, if necessary, repeat until the final rinse water is clear. Or you may select the Rinse and Spin cycle, which will cause the unit to run a short cycle that will rinse the extra detergent from the load. If the suds are excessive, this may need to be done multiple times before the clothes are fully rinsed of the excessive detergent.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ], "classificationClasses" : [ "use & care" ], "code" : "79", "displayOrder" : 0, "helpful" : 10, "notHelpful" : 9, "question" : "What causes detergent residue on fabric/clothing?" }, { "answer" : "Most alarms are designed to alert of you of changes in your washer or an action on your part is required. For more information, please refer to your Owner’s Manual as they may vary by model.\n \n If your washer displays the following alarms, here is some additional information to guide you:\n \n SUdS – The display will show “SU” followed by “dS” and then remaining cycle time (0 min) for 60 seconds and then repeat. If this occurs, it indicates that oversudsing has been detected by the washer and additional rinses will be will be required until the suds have cleared. Each extra rinse the washer performs to clear the suds will add approximately 5 minutes to the cycle duration. You can press CANCEL to turn off the alert message.\n HOSE – The display will show “HO” followed by “SE” and then the remaining cycle time (0 min) for 60 seconds and then repeat. If this occurs, a condition has been detected where the inlet hoses have been installed incorrectly (hot supply to cold inlet and cold supply to hot inlet). You will need to acknowledge the reversed hose condition by pressing the CANCEL button. Shut off each water supply valve and attach each supply hose to the correct inlet connection on the washer.\n CLEAN – A friendly reminder to run a Clean Washer Cycle. Running the Clean Washer Cycle provides preventative care to your washer – it allows you to clean and freshen the washer.\n Dn – The display will show “dn” if the unit has been put in demo mode. To reset the unit back to the factory settings, follow these steps:\n Press POWER to turn off unit. Press POWER again to turn unit on. Look for console to light up.\n Wait at least 10 seconds, then simultaneously press and hold SOIL and OPTIONS buttons for 3 seconds.\n Lights will turn OFF and ON, indicating the unit has been reset to the factory default settings.\n If you experience any other alarm or error code, try the tips below and if the alarm or error code reappear you may need to schedule service with an authorized repair technician.\n \n E11 – Indicates Long Fill Time. It is recommended to check the water connections per the Installation instructions. Note: If your unit experiences this error code, the door may lock up to 6 minutes. If you unplug the unit and plug it back in, the 6 minute lock will restart.\n \n E21 – Indicates Long Pump Out Time. It is recommended to check the drain line and ensure it is not kinked and installed properly. Check your Installation instructions for more information.\n \n E35 – Indicates the Pressure Sensor has detected water overfill. It is recommended to first press CANCEL which will cause the error code to disappear from the display, then resume the cycle by pressing START. A hard reset can be performed by disconnecting the power cord, reconnecting and waiting a few seconds until the cycle ends or beeps. You will then be able to restart the cycle. \n \n E41 – Indicates the Door is Open. Check to determine if the door is completely closed and not prevented from closing due to clothing, etc. Ensure you hear the door lock (clicking sound).\n \n If you are unable to resolve an issue or need more information, please contact us.", "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ], "classificationClasses" : [ "use & care" ], "code" : "80", "displayOrder" : 0, "helpful" : 49, "notHelpful" : 133, "question" : "What do the alarms or error codes mean on my Electrolux washer?" }, { "answer" : "This means that the oven has detected a condition it needs to check. Press “Cancel” to clear the display and to stop the beeping sound, then try turning the oven off and on again. \n \n If you still see the “F,” turn off the power to your oven and wait five minutes before turning it on again. If you hear the beep or see the “F” when you try to bake or broil again, please call your authorized provider for service.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "163", "displayOrder" : 0, "helpful" : 11, "notHelpful" : 7, "question" : "What should I do if my oven beeps and the display shows an “f”?" }, { "answer" : "Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.", "categories" : [ "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges" ], "classificationClasses" : [ "use & care" ], "code" : "16", "displayOrder" : 0, "helpful" : 3, "notHelpful" : 3, "question" : "I see discolored areas on my electric or induction cooktop that have a metallic sheen. How can I prevent or remove these?" }, { "answer" : "If your oven does not appear to be level, check your kitchen cabinet alignment. The position of your cabinets may make your oven appliance appear to not be level. Be sure your cabinets are square, and that they leave sufficient room for appliance clearance.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "166", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 0, "question" : "What should I do if my oven does not appear to be level?" }, { "answer" : "Imagine stress-free holiday cooking. Select models offer the Perfect Turkey® Button, which ensures moist, delicious poultry every time. The oven can be programmed for Perfect Turkey® at any temperature between 170°F and 550°F, with a default temperature of 325°F. The probe default temperature for the Perfect Turkey® feature is 180°F.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "use & care" ], "code" : "161", "displayOrder" : 0, "helpful" : 4, "notHelpful" : 4, "question" : "What is the Perfect Turkey® button?" }, { "answer" : "Electrolux wall ovens offer a wide variety of cooking and baking options, bringing stylish design to your kitchen. Their ingenious and intuitive features – designed to make cooking more luxurious – include Wave-Touch® controls, smooth Luxury-Glide® racks, Luxury-Design™ lighting, and Luxury-Hold™ doors. \n \n Additionally, our wall ovens offer convection cooking modes to let you quickly and evenly cook food to perfection, as well as multistage cooking options for even more versatility and convenience.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "General" ], "code" : "165", "displayOrder" : 0, "helpful" : 14, "notHelpful" : 15, "question" : "What are the advantages of an Electrolux wall oven?" }, { "answer" : "Electrolux ovens offer Perfect Convect3®, which features a third convection element for consistently even results, up to 30% faster cooking times, and even more baking options.\n \n Convection cooking is cooking with the added advantage of airflow circulation, which allows for a more even distribution of heat. By using the forced flow of hot air, convection cooking produces the following benefits:\n • Cooking time is approximately 25 – 30% faster than in conventional ovens, saving energy.\n • The more even distribution of heat results in food that is more evenly baked.\n • Generally, less heat is required than with a conventional oven – a convection oven usually cooks at 25°F below a conventional oven's required temperature. So simply program your oven according to your recipe’s temperature requirements and press “Convection Conversion,” and the oven will automatically convert the temperature.", "classificationClasses" : [ "use & care" ], "code" : "164", "displayOrder" : 0, "helpful" : 8, "notHelpful" : 2, "question" : "What is Perfect Convect3®, and how does convection cooking work?" }, { "answer" : "These codes mean that the oven’s electronic control has detected a condition it needs to check. When you see a code, follow these steps:\n \n • Press “Stop/Clear” to clear the display and stop the beeping.\n • Reprogram the oven.\n • If the code still displays, turn off the power to the oven at your breaker box and wait five minutes before turning it back on.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "167", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 17, "question" : "What does it mean if the oven display is flashing codes that I ’m not familiar with?" }, { "answer" : "Electrolux ovens offer thoughtful design, both inside and out. Luxury-Glide® oven racks with a ball-bearing system are so smooth, they extend effortlessly.", "categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "General" ], "code" : "168", "displayOrder" : 0, "helpful" : 3, "notHelpful" : 6, "question" : "What are Luxury-Glide® oven racks?" }, { "answer" : "Simply set the freezer control to a warmer/colder setting, allowing 24 hours for the temperature to stabilize. This won’t affect the temperature in your refrigerator.\n \n Please note that it’s normal for your freezer to temporarily seem warmer if:\n • You’ve recently placed large amounts of warm or hot food in it. Warmer items affect the freezer temperature; simply wait until it has had a chance to return to your selected setting.\n • The door has been opened frequently. If warm air has been allowed in to the freezer, leave the door closed for awhile – the temperature will return to its desired setting.\n • It has recently been disconnected for a period of time. After being reconnected, the freezer can take up to 24 hours to completely cool down again.", "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ], "classificationClasses" : [ "Troubleshooting" ], "code" : "89", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 10, "question" : "What can I do if I’d like my freezer to be warmer/colder, but my refrigerator temperature is just right?" }, { "answer" : "It varies, depending on your model's filtration type. Micron Filtration is not a separate filter, but is part of the bag itself. So, if you change bags monthly and use Electrolux brand bags, your filtration should remain powerful. True HEPA filters should be replaced every six months to maintain peak filtration. The small fabric filters that cover the back of the bagless cassette and the entrance into the casing beneath the cassette can be rinsed out, dried thoroughly and put back into place. They should be replaced after a year. Washable HEPA filters should be cleaned out approximately every eight weeks. Always make sure that washable filters are completely dry before you put them back in the vacuum.", "categories" : [ "M_FloorCare_Vacuums", "M_FloorCare" ], "classificationClasses" : [ "use & care" ], "code" : "174", "displayOrder" : 0, "helpful" : 113, "notHelpful" : 37, "question" : "When does my vacuum filter need to be replaced?" }, { "answer" : "Our Store Locator will help you find the Electrolux dealer nearest you. Search both retail and online stores, as the selection varies. Call ahead before going to a retail store to make sure your particular model is in stock. We do also sell various models directly on our website.", "categories" : [ "M_FloorCare_Vacuums", "M_FloorCare" ], "classificationClasses" : [ "General" ], "code" : "179", "displayOrder" : 0, "helpful" : 70, "notHelpful" : 33, "question" : "I am looking for a particular Electrolux model. Where can I purchase it?" }, { "answer" : "Fill out and mail in the registration form in the Owner's Guide that came with your vacuum cleaner, or register online.", "categories" : [ "M_FloorCare_Vacuums", "M_FloorCare" ], "classificationClasses" : [ "General" ], "code" : "175", "displayOrder" : 0, "helpful" : 10, "notHelpful" : 13, "question" : "How do I register my Electrolux product?" }, { "answer" : "Look for the metallic silver-colored rating plate on the back or bottom of your Electrolux vacuum. Your model number is comprised of four digits and two letters.", "categories" : [ "M_FloorCare_Vacuums", "M_FloorCare" ], "classificationClasses" : [ "General" ], "code" : "176", "displayOrder" : 0, "helpful" : 34, "notHelpful" : 35, "question" : "What if I've lost the owners guide and don't know which model I own?" }, { "answer" : "A broken fan blade, a broken belt or an obstruction in the brush roll are the most common reasons for increased noise.", "categories" : [ "M_FloorCare_Vacuums", "M_FloorCare" ], "classificationClasses" : [ "use & care" ], "code" : "178", "displayOrder" : 0, "helpful" : 12, "notHelpful" : 9, "question" : "What's causing my vacuum to get noisier?" }, { "answer" : "Belts are made of rubber and will stretch and wear out. The belt runs the brush roll thousands of revolutions per minute, so the tighter or newer the belt, the better the vacuum performs.", "classificationClasses" : [ "use & care" ], "code" : "177", "displayOrder" : 0, "helpful" : 18, "notHelpful" : 7, "question" : "Why do I need to change the belts on my vacuum?" }, { "answer" : "Electrolux induction hybrid cooktops include a combination of electric elements that are compatible with all cookware, and induction elements that are compatible with most cookware. If a magnet sticks to the bottom of the pot or pan, it will work on your Electrolux cooktop.\n \n Cookware made of aluminum, copper, or glass (including Pyrex) is not compatible with an induction cooktop. In addition, some types of stainless steel may not work on an induction surface, or may heat very slowly.\n \n Tip: Do not let your pots or pans boil dry. Doing so may cause permanent damage to a ceramic cooktop (breakage, fusion, or marring that is not covered by your warranty).", "categories" : [ "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges" ], "classificationClasses" : [ "General" ], "code" : "18", "displayOrder" : 0, "helpful" : 2, "notHelpful" : 4, "question" : "What type of pots and pans should I use with my range with induction cooktop?" }, { "answer" : "If you can’t find the answer to your questions, please contact us.", "categories" : [ "M_FloorCare_Vacuums", "M_FloorCare" ], "classificationClasses" : [ "General" ], "code" : "180", "displayOrder" : 0, "helpful" : 40, "notHelpful" : 70, "question" : "Where can I get answers to other questions?" }, { "answer" : "Registering your appliance is easy online by visiting our registration page or you can contact us directly. You will need to know your model and serial number as well as the date of purchase as shown on your receipt. \n \nOnce you have registered, you’ll receive emails from Electrolux filled with product tips and useful information. You will also have easy access to your warranty information and product care tips.", "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ], "classificationClasses" : [ "General" ], "code" : "181", "displayOrder" : 0, "helpful" : 1, "notHelpful" : 4, "question" : "How do I register my Electrolux dishwasher?" }, { "answer" : "When shopping for an appliance, it's easy to recognize the ENERGY STAR® label that identifies qualified products. This label means that the product passed stringent standards set by the U.S. Department of Energy. Additionally, manufacturers are required to display their products’ test results on the ENERGY STAR® label. 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