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"answer" : "Once you have https://electrolux.registria.com/Product-Registration, you’ll receive the Electrolux e-newsletter filled with expert advice. You will also have easy access to your warranty information and product care tips. To Register Your Product you will need your Model and Serial number which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information. You can drop your product registration care in the mail. If you have any questions, please contact Electrolux at 1-877-435-3287.",
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"answer" : "For optimal care of your dryer, please refer to the guidelines included in your Use & Care Guide.\n \n However, here are some quick tips:\n \n Interior -\n \n It’s very important to clean the lint filter after every load. Lint build-up on the filter restricts air flow, which causes longer drying times.\n Occasionally a waxy build-up may form on the lint filter and/or moisture sensing bars from using dryer-added fabric softener sheets. To remove this build-up, simply wash or wipe them with warm, soapy water. Dry the filter thoroughly before placing back in the dryer.\n Every 18 months it is recommended to have a qualified service professional clean the dryer cabinet interior, lint screen housing and exhaust duct. These areas can collect lint and dust over time. An excessive amount of lint build-up could result in inefficient drying and possible fire hazard.\n Exterior –\n \n Clean the dryer cabinet with mild soap and water. Do not use harsh, gritty or abrasive cleaners as they may damage the finish.\n When cleaning chrome parts, it is best to use only a damp cloth.",
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"question" : "What is the best way to care and clean for my Electrolux dryer?"
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"answer" : "Predictive Dry is a feature available on some models to help detect the dampness levels of your load. Models equipped with the Predictive Dry feature use the first 90 seconds of Auto Dry cycles to sense the load in the dryer. During this 90 second period, the LED display will show 3 dots (…) cycling one to the next. When the sensing is complete, the LED display will show the remaining cycle time in minutes and will accurately count down to the end of the cycle.",
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"question" : "What is Predictive Dry?"
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"answer" : "All Electrolux dryers have reversible doors. However, not all Electrolux Front Load Washers have reversible doors. You can check your model here or find it in the Installation Guide section of your Complete Owner's Guide, which is also available on-line.",
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"question" : "How can I tell if my unit has reversible doors?"
}, {
"answer" : "Products that are Energy Star qualified are equivalent to or better than standard products, with one important difference: they use less energy. To earn the Energy Star rating, products must meet strict energy efficient criteria set by the U.S. Environmental Protection Agency or the U.S. Department of Energy. These products can help save money on your electricity bill and protect the environment by reducing harmful emissions from power plants, as well as providing all the features and quality you expect.\n \n When shopping for an appliance, it’s easy to recognize the Energy Star label that identifies qualified products. This label signifies that the product passed stringent standards set by the U.S. Department of Energy. Additionally, manufacturers are required to display their products test results on the Energy Star label. The label will tell you about the product’s efficiency level, including approximately how much energy the appliance uses, its average annual operating cost and how its energy use compares with that of similar products.\n \n For more information, click here.",
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"answer" : "Electrolux’s Perfect Steam™ technology is a feature that is available on some models. It reduces wrinkles and freshens clothes, and has an “Add Steam” option that can be selected with many cycles.\n \n Download the Owner’s Manual on the Owner Support page for additional information on your product.\n \n Friendly reminder: It is not recommended to use fabric softener sheets with steam cycles or steam options as it may cause staining on your clothes.",
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"answer" : "Electrolux Dryers come with a variety of dry options. Your Owner’s Manual will give you more information on those applicable to your model.\n \n For 400, 500 and 600 series models:\n To select or delete an option, press Options; scroll through the options until the indicator light for the desired option flashes, then press Set. The indicator will be illuminated when the option has been selected and the light will go off when the option has been deleted. \n \n To change a cycle option once the cycle as begun, simply press the Start/Pause button, make a new selection and press Start/Pause again",
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"answer" : "Our Instant Refresh cycle can be used to refresh fabrics, remove odors and reduce static by injecting the perfect amount of steam into clothing that has been left in the dryer, stored in closets, drawers or unpacked luggage. Please refer to your Owner’s Manual for more information on your dryer options.",
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"answer" : "Fast Dry cycles are recommended to quickly dry small loads. The Fast Dry times vary by model. Please refer to your Owner’s Manual for more information on your dryer options.",
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"answer" : "A Ventless or Condensation Dryer is an eco-friendly unit that does not recycle heat from your home. It’s smaller than a traditional dryer and easy to install.\n \n The condensation process requires access to cool air. Therefore, the laundry room or closet door where the unit is located should be kept open to allow for proper air circulation.\n \n This type of dryer may have extended drying times compared to a traditional front load dryer.\n \n The water container should be emptied after every load – unless the draining kit has been installed. The condenser also requires periodic cleaning. Please refer to your Owner’s Manual for detailed care and cleaning instructions.",
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"question" : "How is a Ventless (Condensation) Dryer different than other Electrolux Dryers and what do I need to know to optimize the performance?"
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"answer" : "The Wrinkle Release option helps prevent wrinkles and tangling by tumbling the dry load without heat for 5 out of every 10 minutes. The cycle of 5 minutes on and 5 minutes off is repeated for a total of 45 minutes.",
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"answer" : "The ECO option reduces the drying temperature by a few degrees to save energy. Working in conjunction with the automatic moisture sensors, cycle times will increase slightly but overall energy usage will decrease.Depending on your model and the cycle you have selected, ECO mode may be activated as part of the default settings. You can deactivate ECO mode by pressing OPTIONS until ECO mode is selected, press Select once while ECO mode is flashing.",
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"question" : "What is ECO Mode?"
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"answer" : "The Extended Tumble option should be selected if you cannot remove the dried load promptly at the end of the cycle. It will result in the load tumbling continuously without heat for an additional 30 minutes. \n \n You can select Wrinkle Release and Extended Tumble together to increase the amount of time the load will tumble without heat for up to 75 minutes.",
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"answer" : "It’s important to clean the lint screen / filter before or after drying each load of laundry. Excessive lint buildup can block the flow of air and hinder the drying performance.\n \n It’s also a good idea to regularly inspect and clean the entire outdoor exhaust and venting. You can also wash the lint screen in warm, soapy water to remove any residue, then dry it thoroughly before replacing.",
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"question" : "How often do I need to clean my dryer or the lint screen / filter to optimize my drying performance?"
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"answer" : "If your dryer has a clamshell style lint filter, just follow these simple steps to clean before or after drying each load of laundry:\n \n Press down the center tab on the top of the filter to open the clamshell.\n Gently clean the lint from the filter.\n Snap the filter closed and place back in the dryer.\n Some friendly reminders: DO NOT open the clamshell style filter beyond the hinge limit. And, always handle the clamshell filter by the frame, not by the mesh material.",
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"question" : "How do I clean my clamshell style lint filter (applicable on some models)?"
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"answer" : "If you have a Perfect Steam™ Dryer, its advanced technology will remove wrinkles and freshen clothes. You can also select the \"Add Steam” option with many cycles. Depending on your model, you may want to use the “Wrinkle Release” or “Extended Tumble” options.\n \n In general, for best results when drying your clothes, follow these simple steps:\n \n Do not overload your dryer. Clothes need room to tumble freely.\n Select the appropriate cycle setting and temperature based on your fabric care labels.\n Select More Dry for loads that need more time, and Less Dry if you want the load to be damp dry for ironing.\n Remove items from the dryer when the cycle is done. As soon as the cycle is complete, hang or fold your items. To remove wrinkles from clean, dry clothes, select “Instant Refresh” cycle (available on some models) or tumble them on low heat for 10 or 15 minutes.\n When using fabric softener / dryer sheets, please refer to your Owner’s Manual (use not recommended with steam options).",
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"question" : "Can I do anything to help decrease wrinkles in my clothes?"
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"answer" : "If your dryer seems to be taking too long to dry a load, try the following:\n \n \n \n If your dryer seems to be taking too long to dry a load, try the following:\n \n Clean the Lint screen / Filter after every use. You can also wash the lint screen in warm, soapy water to remove any residue, then dry it thoroughly before replacing.\n Check the cycle or temperature setting. Some cycles or options require more time to dry such as Low Heat, More Dry or Eco. \n Do not dry a load that’s too big or too small. If your dryer is over-loaded, it will take longer to dry your clothes. Items need room to tumble freely in order to dry well, and you also need enough items in the drum for proper tumbling.\n Sort the items you are drying. Dry items of similar fabric and weight in the same load.\n Take humidity into account. Drying times will be longer in areas where humidity is high.\n Check the dryer’s moisture sensor bars. To locate the moisture sensor bars, please refer to your Owner’s Manual. Fabric softener sheets can leave a residue on the moisture sensor bars in the dryer, which can inhibit their ability to accurately sense wet clothes. Remove the residue by wiping the moisture sensor bars with rubbing alcohol.\n Check for adequate ventilation. If your dryer is installed in a closet or under a counter, it might not be getting the ventilation needed for proper drying.\n Check and clean the exhaust duct. Be sure the exhaust duct is not clogged or blocked. If the problem continues consider having it cleaned by an authorized service provider. Refer to the installation instructions for appropriate placement and size of the exhaust duct.\n Be sure you’re connected to a 240-volt circuit. Refer to the Installation instructions.\n If you are unable to resolve an issue or need more information, please contact us.",
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"question" : "My dryer seems to take a long time to dry a load of clothes. Can I do anything to adjust this?"
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"answer" : "Some noises are perfectly normal with your Electrolux dryer.\n \n The dryer drum is supported by a set of suspension rollers. At times there may be a thumping or rolling sound when the dryer starts. This may happen if the dryer has not been in use for a period time, or after a heavy load has remained in the dryer drum for an extended period time. The noise should go away as the dryer operates.\n Your dryer is equipped with a high volume air handling system. In some cases there may be sounds associated with air movement throughout the dryer, including the air duct, blower, and exhaust system. This is normal and can vary with the load size.\n For Gas models: You may hear a clicking sound during operation as the valve opens and closes to control the gas flow.\n For Gas models: When the gas burner is operating, there may be sounds generated as the air flow mixes with the gas flame. This noise is normal and will only occur when the gas is ignited.\n Some additional tips if you are experiencing other types of noises:\n \n Check for belt buckles or other fasteners on clothing items being dried that may cause rattling or clanking sounds. TIP: Fasten these items or turn your clothing inside out to reduce sounds.\n Check the pockets! Rattling and clanking can also be caused by loose or foreign objects such as coins in the dryer drum.\n Simply stop the dryer and check for any objects. If you don’t find anything and the noises continue, try running an empty load to see if the noise persists. This will allow you to determine if the noise is coming from the dryer or an article of clothing.\n If you are unable to resolve an issue or need more information, please contact us.",
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"question" : "Is it normal for my dryer to make sounds or noises?"
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"answer" : "You can also check the following:\n \n Cycle or temperature setting. Please note that some cycles will tumble with low heat.\n Outlet wiring. Have a qualified electrician or installer verify that the voltage supplied is correct (240V).\n Gas supply value (for gas models only). Be sure the gas supply valve to the dryer is open.\n Gas supply tank (for gas models only). If you have a gas dryer and your LP gas tank is empty, refill or replace the tank. If there has been an interruption in the natural gas supply, call your natural gas company.\n Air supply around a gas dryer. The dryer needs space around it for proper ventilation to support the gas burner. Do not stack or place laundry or rugs against the front or back of the dryer.\n If you are unable to resolve an issue or need more information, please contact us.",
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"question" : "My dryer is running but does not seem to be heating. What should I do?"
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"answer" : "Most alarms are designed to alert of you of changes in your washer or an action on your part is required. For more information, please refer to your Owner’s Manual as they may vary by model.\n \n If your washer displays the following alarms, here is some additional information to guide you:\n \n SUdS – The display will show “SU” followed by “dS” and then remaining cycle time (0 min) for 60 seconds and then repeat. If this occurs, it indicates that oversudsing has been detected by the washer and additional rinses will be will be required until the suds have cleared. Each extra rinse the washer performs to clear the suds will add approximately 5 minutes to the cycle duration. You can press CANCEL to turn off the alert message.\n HOSE – The display will show “HO” followed by “SE” and then the remaining cycle time (0 min) for 60 seconds and then repeat. If this occurs, a condition has been detected where the inlet hoses have been installed incorrectly (hot supply to cold inlet and cold supply to hot inlet). You will need to acknowledge the reversed hose condition by pressing the CANCEL button. Shut off each water supply valve and attach each supply hose to the correct inlet connection on the washer.\n CLEAN – A friendly reminder to run a Clean Washer Cycle. Running the Clean Washer Cycle provides preventative care to your washer – it allows you to clean and freshen the washer.\n Dn – The display will show “dn” if the unit has been put in demo mode. To reset the unit back to the factory settings, follow these steps:\n Press POWER to turn off unit. Press POWER again to turn unit on. Look for console to light up.\n Wait at least 10 seconds, then simultaneously press and hold SOIL and OPTIONS buttons for 3 seconds.\n Lights will turn OFF and ON, indicating the unit has been reset to the factory default settings.\n If you experience any other alarm or error code, try the tips below and if the alarm or error code reappear you may need to schedule service with an authorized repair technician.\n \n E11 – Indicates Long Fill Time. It is recommended to check the water connections per the Installation instructions. Note: If your unit experiences this error code, the door may lock up to 6 minutes. If you unplug the unit and plug it back in, the 6 minute lock will restart.\n \n E21 – Indicates Long Pump Out Time. It is recommended to check the drain line and ensure it is not kinked and installed properly. Check your Installation instructions for more information.\n \n E35 – Indicates the Pressure Sensor has detected water overfill. It is recommended to first press CANCEL which will cause the error code to disappear from the display, then resume the cycle by pressing START. A hard reset can be performed by disconnecting the power cord, reconnecting and waiting a few seconds until the cycle ends or beeps. You will then be able to restart the cycle. \n \n E41 – Indicates the Door is Open. Check to determine if the door is completely closed and not prevented from closing due to clothing, etc. Ensure you hear the door lock (clicking sound).\n \n If you are unable to resolve an issue or need more information, please contact us.",
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