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}, {
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}, {
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}, {
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}, {
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} ],
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}, {
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"name" : "Sound Level",
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"name" : "Warranty - Labor",
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"code" : "eluxClassificationCatalog/1.0/HDR_GeneralSpecifications.api_2gen_warparts",
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"name" : "Warranty - Parts",
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"name" : "General Specifications"
}, {
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"code" : "EIDW1815US",
"color" : "Stainless Steel",
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"categoryUrl" : "/kitchen/dishwashers",
"code" : "EIDW1815US",
"color" : "Stainless Steel",
"colorPriority" : 1,
"colorURL" : "https://frigidaire.bynder.com/transform/Thumbnail-90/8d02106d-25aa-4d5c-899f-25b69d1d416a/StainlessSteel",
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"manufacturer" : "Electrolux",
"mapUSD" : 1099.0,
"msrpUSD" : 1099.0,
"name" : "18\" Built-In Dishwasher with IQ-Touch™ Controls",
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} ],
"configurable" : false,
"description" : "FINISHED_GOODS",
"faqData" : [ {
"answer" : "The third level rack, or cutlery rack, is designed for flatware and most cooking or serving utensils. However, if the utensils or items are heavily soiled, it's best to place them in the upper rack or silverware basket for best washing performance. The separators on the cutlery racks help keep flatware separated to avoid damage and improve cleaning.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "191",
"displayOrder" : 0,
"helpful" : 25,
"notHelpful" : 13,
"question" : "What items are best to put in the Third-Level Rack?"
}, {
"answer" : "Depending on your model, you’ll know that the cycle is complete if you see the LED light shining on the floor, or if CLEAN is illuminated in the dishwasher’s display.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "192",
"displayOrder" : 0,
"helpful" : 10,
"notHelpful" : 9,
"question" : "How do I know when the dishwasher cycle is complete?"
}, {
"answer" : "Yes, you can! Once you open the door while a cycle is running, the dishwasher will stop. The display will show \"PRESS START\". You can now add your forgotten item and simply press START and immediately close the door to resume the cycle. A tone will sound indicating the dishwasher is continuing from the point of interruption.\n \n Note: If the dishwasher door is kept open for too long, or the door is closed without pressing START, the running cycle may be cancelled.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "190",
"displayOrder" : 0,
"helpful" : 20,
"notHelpful" : 2,
"question" : "Can I add a forgotten item if the dishwasher cycle has already started?"
}, {
"answer" : "Rinse aid greatly improves drying, reduces water spots and filming. With, water \"sheets\" off dishes rather than forming water droplets that cling and leave spots.\n \n A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse during the last rinse. If spotting or poor drying results occur, it's recommended to increase the amount of rinse aid dispensed. \n \n To add rinse aid, open the cover and pour until the liquid touches the indicated fill level. Remember to close the cover when done. Be sure not to overfill since this cause oversudsing. Gently wipe up any spills with a damp cloth.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "193",
"displayOrder" : 0,
"helpful" : 8,
"notHelpful" : 5,
"question" : "What are the benefits of rinse aid?"
}, {
"answer" : "You can find the rinse aid dosage level in the display window by pressing and holding RINSE for 5 seconds. The rinse aid dosage level will be displayed as L1 (the lowest), L2, L3 or L4 (the highest). Press DELAY to toggle through to the desired level. The selected setting will start blinking in the display and a beeping sound will confirm that the setting has been saved.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "194",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 3,
"question" : "How do I adjust the rinse aid level?"
}, {
"answer" : "If your dishwasher was just installed, there are few things you will want to check if it's not starting:\n - Ensure the water supply and/or circuit breaker have been turned ON.\n - If your kitchen is equipped with an On/Off switch for your dishwasher, make sure it's flipped on.\n \n Some additional tips:\n - Check to see if Child Lock or Delay Start have been activated\n - After pressing Start, the door must be completely closed within a few seconds. If not, the cycles and options selected will be cancelled and you will need to reselect in order for the dishwasher to start.\n \n If your display is showing an error message or these steps did not address your concern, you may need to contact Electrolux's Consumer Care team for assistance.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "195",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 35,
"question" : "What can I do if my dishwasher is not starting?"
}, {
"answer" : "To ensure your dishes are dry after your dishwasher cycle is complete, follow these easy steps:\n - Check the racks are loaded correctly. Cups and bowls should be loaded facing down, to allow for maximum drying and to prevent water from collecting in them. For additional recommendations on proper loading, refer to your Use & Care Manual.\n - Check the rinse aid and see if it needs to refilled. Rinse aid is a very important part of maximizing your dishwasher's drying capability.\n - Use Hi-Temp, Sanitize and/or Max Dry options\n \n Tip: It's recommended that your water heater setting is at least 120° F (49°C).",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "196",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 5,
"question" : "How can I improve the drying results with my dishwasher?"
}, {
"answer" : "If your dishwasher was recently installed and hooked up to a food waste disposer, make sure the disposer is empty and the knockout plug has been removed. It is usually located inside the food waste disposer inlet.\n \n - You will also want to ensure the sink spigot is not clogged. \n - Ensure the drain hose is free of kinks and bends. \n - Check to see if the cycle is complete, not in a pause. \n - Check the cylinder fine and coarse filter for food debris. For instructions to clean the filters, refer to your Use & Care Manual.\n \n If these tips do not address your concerns, please contact Electrolux's Consumer Care Center.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "199",
"displayOrder" : 0,
"helpful" : 4,
"notHelpful" : 19,
"question" : "What should I do if my dishwasher is not draining?"
}, {
"answer" : "Error messages can vary. Refer to your Use & Care Manual to see if possible causes and solutions are listed for the error you are experiencing. In all error message instances, try pressing the cancel button or turning power off at the breaker for 5 minutes to see if the code clears. If the code reappears, please contact Electrolux's Consumer Care Center.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "200",
"displayOrder" : 0,
"helpful" : 12,
"notHelpful" : 28,
"question" : "What does it mean if my dishwasher display is showing an error message?"
}, {
"answer" : "If you are not running your dishwasher until later, perform the Rinse cycle. This will prevent food particles from hardening and creating odors.\n \n Check the cylinder fine and coarse filter for food debris that cause odors and hinder proper draining. For instructions to clean the filters, refer to your Use & Care Manual.\n \n Try running an empty load using detergent or 1 cup white vinegar (directly in the dishwasher tub). Use Normal or Heavy cycles with Hi-Temp or Sanitize options.\n \n To clean the exterior door, try using warm, soapy water. Rinse thoroughly and dry with a soft cloth.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting", "Clean and Care" ],
"code" : "198",
"displayOrder" : 0,
"helpful" : 4,
"notHelpful" : 7,
"question" : "How do I clean and care for my dishwasher to avoid odors?"
}, {
"answer" : "Here are our top tips to improving your cleaning results:\n - Use a cycle and options that are appropriate for the soil level of your dishes. Try using the Heavy cycle or Hi-Temp option.\n - Check the rinse aid and see if it needs to refilled. Rinse aid \"sheets\" off dishes rather than forming water droplets that cling and leave spots. \n - Run hot water at your kitchen faucet right before starting the dishwasher\n - Be sure the dishwsher racks are properly loaded. Avoid overcrowding.\n - Ensure the spray arms and detergent dispenser are not blocked.\n - Use fresh detergent, because old detergent is not always effective.\n - Check water heating setting is at least 120°F (49°C).\n \n Tip: Perform the Rinse cycle if you are not running your dishwasher until later. This will prevent food particles from hardening on your dishes.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting", "Clean and Care" ],
"code" : "197",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 5,
"question" : "How can I improve the cleaning results with my dishwasher?"
}, {
"answer" : "Registering your appliance is easy online by visiting our registration page or you can contact us directly. You will need to know your model and serial number as well as the date of purchase as shown on your receipt. \n \nOnce you have registered, you’ll receive emails from Electrolux filled with product tips and useful information. You will also have easy access to your warranty information and product care tips.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "181",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 4,
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"answer" : "After properly loading your dishwasher, follow these simple steps to get started:\n - Add detergent to the dispenser making sure to not exceed the max amount.\n - Add rinse aid if needed\n - Select your desired cycle(s).\n - Select your options.\n - Press start and immediately close the door.\n \n The LED light above your selection will turn ON when a cycle or option is chosen and will turn OFF when it is deselected.\n \n Tip: If the dishwasher is not closed within a few seconds of selecting start, you may need to reselect your cycles and options.",
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"answer" : "To sanitize your dishes and glassware, select the SANITIZE option. This option heats the water temperature in the final rinse to 157°F (69.4°C) and maintains that temperature for 7 minutes. SANITIZE is available in AUTO, HEAVY, and NORMAL cycles. Only these sanitization cycles have been designed to meet NSF requirements. The cycle time will be extended until the proper water temperature is reached.",
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