{
"approvalStatus" : "discontinued",
"availableForPickup" : false,
"badges" : [ ],
"baseOptions" : [ {
"options" : [ {
"code" : "E23CS78HSS",
"stock" : {
"isValueRounded" : false,
"stockLevel" : 0,
"stockLevelStatus" : "inStock"
},
"url" : "/c//p/E23CS78HSS",
"variantOptionQualifiers" : [ ]
} ],
"selected" : {
"code" : "E23CS78HSS",
"stock" : {
"isValueRounded" : false,
"stockLevel" : 0,
"stockLevelStatus" : "inStock"
},
"url" : "/c//p/E23CS78HSS",
"variantOptionQualifiers" : [ ]
},
"variantType" : "ApolloColorVariantProduct"
} ],
"baseProduct" : "E23CS78HS",
"brand" : "Electrolux ICON Designer Series",
"categories" : [ ],
"categoryUrl" : "",
"classifications" : [ {
"code" : "HDR_GeneralSpecifications",
"features" : [ {
"code" : "eluxClassificationCatalog/1.0/HDR_GeneralSpecifications.api_2gen_warlabor",
"comparable" : true,
"description" : "PL Product",
"featureValues" : [ {
"value" : "1 Year"
} ],
"name" : "Warranty - Labor",
"range" : false
}, {
"code" : "eluxClassificationCatalog/1.0/HDR_GeneralSpecifications.api_2gen_warparts",
"comparable" : true,
"description" : "PL Product",
"featureValues" : [ {
"value" : "1 Year"
} ],
"name" : "Warranty - Parts",
"range" : false
} ],
"name" : "General Specifications"
} ],
"code" : "E23CS78HSS",
"color" : "Stainless Steel",
"colorVariants" : [ {
"approvalStatus" : "discontinued",
"badges" : [ ],
"bestBuyFulfillment" : [ ],
"categoryUrl" : "",
"code" : "E23CS78HSS",
"color" : "Stainless Steel",
"colorPriority" : 1,
"colorURL" : "https://frigidaire.bynder.com/transform/Thumbnail-90/8d02106d-25aa-4d5c-899f-25b69d1d416a/StainlessSteel",
"deliveryLabel" : "Delivery",
"description" : "FINISHED_GOODS",
"dnsPageLable" : "How would you like to receive your order?",
"freePickupTextLabel" : "Free pickup at",
"gtin" : "",
"imagePolicy" : "gallerydimensions&imwidth=600&imheight=600",
"isConsumerVisCA" : false,
"isConsumerVisUS" : false,
"manufacturer" : "Electrolux ICON Designer Series",
"msrpCADFormattedValue" : "$0.00",
"name" : "Counter-Depth Refrigerator",
"pdpTopHat" : [ ],
"pdpVariantTopHatVisibility" : true,
"pickUpLabel" : "In-store Pickup",
"plpImage" : "https://frigidaire.bynder.com/transform/7c237eb4-992d-4aa1-8cf3-53bfbd333cba/E23CS78HSS_843_S02-psd",
"saleable" : false,
"shippingLabel" : "Shipping",
"stock" : {
"isValueRounded" : false,
"stockLevel" : 0,
"stockLevelStatus" : "inStock"
},
"url" : "/c//p/E23CS78HSS"
} ],
"configurable" : false,
"description" : "FINISHED_GOODS",
"faqData" : [ {
"answer" : "• A built-in range is designed to slide in and fit flush with your countertop. This is ideal for an island and can also be used in a regular setting to showcase a decorative backsplash. With a built-in range (also called a slide-in range), the cooktop and oven controls are at the front of the appliance.• A freestanding range is used in traditional installations (against the kitchen wall), and typically has controls at the back of the cooktop.",
"categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "10",
"displayOrder" : 0,
"helpful" : 16,
"notHelpful" : 4,
"question" : "What is the difference between a built-in and a freestanding range or stove?"
}, {
"answer" : "If the temperature display is flashing, it means that the refrigerator’s electronic control system has detected a performance issue. Contact an Electrolux service provider for information about what the display means and what steps to take.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "101",
"displayOrder" : 0,
"helpful" : 13,
"notHelpful" : 30,
"question" : "What does it mean if my refrigerator’s digital temperature display is flashing?"
}, {
"answer" : "If you’re having difficulty closing your refrigerator door:\n • Check to be sure nothing is preventing the door from closing, as items hanging over the edge of a shelf or bin can cause an obstruction.\n • Close both doors gently.\n • Ensure the floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "100",
"displayOrder" : 0,
"helpful" : 4,
"notHelpful" : 26,
"question" : "What should I do if my refrigerator door will not close?"
}, {
"answer" : "Make sure both sides of the refrigerator’s drawers are completely on their tracks. As needed, clean the drawers, their runners, and the tracks.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "use & care" ],
"code" : "105",
"displayOrder" : 0,
"helpful" : 9,
"notHelpful" : 17,
"question" : "What can I do to ensure the drawers in my refrigerator open easily and smoothly?"
}, {
"answer" : "If the compressor isn’t running, it might simply be because your refrigerator is in defrost mode. This is normal and can last up to 30 minutes. \n \n You can also check the following:\n • Be sure that your cooling system is turned on. \n • Be sure your refrigerator’s power cord is securely plugged into the outlet. Also, it is recommended that you not plug your refrigerator into a GFCI outlet (an outlet that has a “TEST” and “RESET” button). \n • Consider replacing your circuit or fuse with a 15-amp time-delay fuse. A time-delay fuse accepts a momentary overload (as when the compressor cycle is on) for a short period of time without blowing.\n • You may want to reset your circuit breaker.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "102",
"displayOrder" : 0,
"helpful" : 7,
"notHelpful" : 25,
"question" : "If my refrigerator’s compressor isn’t running, what should I do?"
}, {
"answer" : "For best results when cleaning your stainless steel range:• Clean it using warm, soapy water and a clean sponge or cloth. Do not use an abrasive cloth or pad.• Always rinse your range thoroughly with clean water. If the soap or other cleanser isn’t rinsed off, it might produce a permanent bluish stain once the range is heated.• After you’ve rinsed it, dry the range with a soft, clean cloth.Tip: If you choose to use a kitchen cleanser rather than soapy water, use only cleansers that are specially made for cleaning stainless steel – avoid harsh scrubbing cleansers.",
"categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "use & care" ],
"code" : "1",
"displayOrder" : 0,
"helpful" : 14,
"notHelpful" : 8,
"question" : "What is the best way to clean my stainless steel range?"
}, {
"answer" : "Electrolux’s French door refrigerators make up to 9 pounds of ice in 24 hours – twice the ice of any refrigerator ice maker. With Electrolux’s French door refrigerator, you’ll always have filtered, restaurant-quality ice in a new drink-friendly shape.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "use & care" ],
"code" : "103",
"displayOrder" : 0,
"helpful" : 8,
"notHelpful" : 7,
"question" : "How much ice does my french door refrigerator produce?"
}, {
"answer" : "Electrolux refrigerators feature stylish European design and are loaded with ingenious features for the ultimate in fresh-food and beverage storage. When you want to stock up – whether it’s for a block party, the holidays, or just your weekly grocery shopping – Electrolux is the answer.\n • Our counter-depth refrigerators offer a sleek, built-in look without sacrificing capacity. In fact, our 23-cubic-foot side-by-sides offer the same amount of shelf space as a typical 26-foot standard-depth mode.\n • Our standard-depth refrigerators offer 23 and 26 cubic feet of ultra-efficient space.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "General" ],
"code" : "104",
"displayOrder" : 0,
"helpful" : 11,
"notHelpful" : 6,
"question" : "What are the advantages of an Electrolux refrigerator?"
}, {
"answer" : "If your ice dispenser is blocked or jammed, try these steps:\n • Infrequent use of the dispenser can result in ice cubes becoming stuck together and then getting stuck in the dispenser system. Check to see if any ice cubes are blocking the dispenser and remove any that might be.\n • Remove the ice container from the freezer, allow it to thaw, and empty the contents. Clean the container, wipe it dry, and then put it back in the proper position. When new ice is made, your ice dispenser should work again.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "107",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 15,
"question" : "What can I do if my ice dispenser appears to be jammed?"
}, {
"answer" : "If the food you store in a crisper drawer freezes, simply set the refrigerator’s temperature control to a warmer setting, and allow 24 hours for the temperature to stabilize.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "use & care" ],
"code" : "109",
"displayOrder" : 0,
"helpful" : 9,
"notHelpful" : 11,
"question" : "What should I do to keep food in my drawers/compartments from freezing?"
}, {
"answer" : "Electrolux ranges have Luxury-Glide® oven racks, which are designed to move effortlessly. To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend lightly applying cooking oil along their outer edges",
"classificationClasses" : [ "use & care" ],
"code" : "11",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 4,
"question" : "How do I keep my luxury-glide® oven racks gliding smoothly?"
}, {
"answer" : "Electrolux stylish, high-quality refrigerator doors are produced from 201-grade stainless steel.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "General" ],
"code" : "111",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 8,
"question" : "What grade of stainless steel is used in my Electrolux refrigerator?"
}, {
"answer" : "If your ice maker won’t stop making ice, it might be because its wire signal arm is being held down by an item in the freezer, or by ice cubes that have frozen together over the arm. If you see that this is the case, simply release the arm by moving the item or removing any ice cubes.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "use & care" ],
"code" : "106",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 5,
"question" : "Is it normal to hear a popping or cracking sound when the freezer motor comes on?"
}, {
"answer" : "If no ice is coming out of your refrigerator’s ice dispenser, it might be because there is not enough ice in the ice maker. To make sure your freezer is producing enough ice: \n \n • Be sure your water supply is connected to the refrigerator (see the Installation Instructions).\n • Check that the ice maker is turned on. After ice is made, your dispenser should work.\n • Turn your freezer control to a colder setting, so that ice will be made more quickly. After ice is made, your dispenser should work.\n • If your refrigerator is equipped with a Fast Ice™ setting or a Fast Freeze™ button, you can turn on either of these features to help make ice more quickly.\n • Open the water line valve. Allow enough time for ice to be made; when it has been made, the dispenser should work.\n • Be sure that your freezer door is closed. \n Note: If the ice dispenser’s paddle has been held in for four to five minutes, the motor will become overloaded. It will reset in approximately three minutes, after which you can get ice from the dispenser.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "108",
"displayOrder" : 0,
"helpful" : 8,
"notHelpful" : 37,
"question" : "Why am I not getting ice from my ice dispenser?"
}, {
"answer" : "Yes, this is normal. Bubbling or gurgling sounds can occur as the refrigerant, which is used to cool the freezer, circulates throughout the system.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "use & care" ],
"code" : "110",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 2,
"question" : "Is it normal to hear a bubbling or gurgling sound from my refrigerator?"
}, {
"answer" : "To https://electrolux.registria.com/Product-Registration register your refrigerator, simply call Electrolux at 1-877-4ELECTROLUX, visit electroluxappliances.com, or drop your product registration card in the mail. • You will need to know its model and serial number, which can be found on the serial plate, located on the right hand side of the refrigerator. This information can also be found on your product registration card. • You will also need to know the date of product purchase shown on your receipt. Tip: It’s always a good idea to record your refrigerator’s model number, serial number, and the date of purchase, as well as to save your receipt.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "General" ],
"code" : "113",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 2,
"question" : "How do I register my Electrolux refrigerator?"
}, {
"answer" : "If you see an \"E\" and two digits, it means that the cooktop has detected a condition it needs to check. To help correct this, try the following recommendations:\n • Rest the cooktop's main controls by turning the power to your cooktop off, and then back on,\n • Be sure that the time of day is set. The time must be set in order for the cooktop to operate.\n \n If you continue to see the \"E,\" record the number and turn the power supply back off. Then contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.",
"categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "118",
"displayOrder" : 0,
"helpful" : 7,
"notHelpful" : 17,
"question" : "What should I do if my cooktop control displays any \"E\" code error (for example \"E11,\" \"E13,\" or \"E14\")?"
}, {
"answer" : "Counter-depth refrigerators offer distinctive design and generous interior space, plus innovative storage solutions to keep food fresh and organized. The refrigerator’s cabinet is less deep, allowing the cabinet to be flush with your countertop for a built-in look.\n \n Standard-depth refrigerators feature plenty of space for stocking up, with a stylish look both inside and out. They may be a few inches deeper than your cabinets and countertop, extending a bit further into your kitchen space than your counter does.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "General" ],
"code" : "112",
"displayOrder" : 0,
"helpful" : 10,
"notHelpful" : 6,
"question" : "What is the difference between a counter-depth refrigerator and a standard- depth refrigerator?"
}, {
"answer" : "Brown streaks, spots, or other marks are most likely caused by food boiling over and then being cooked onto your oven’s surface. You can remove them by carefully using a razor blade to scrape them off. \n \n Tip: Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. This will make future cleanup of food easier, and the special cooktop cleansing cream leaves a protective finish that helps prevent scratches.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "116",
"displayOrder" : 0,
"helpful" : 6,
"notHelpful" : 2,
"question" : "How can I prevent or remove brown streaks or marks on my electric or induction cooktop surface?"
}, {
"answer" : "If your cooktop’s electric burners don’t turn on, check the following:\n \n • The control. Be sure to the use correct control for the element needed and ensure that it is ON.\n • The heat setting. Turn the control to a slightly higher setting until the element comes on.\n • Power to appliance. Reset the cooktop by turning the breaker off and on again.\n • Your electricity source. If a power outage has occurred, you might want to call your local electric company.\n \n If the burners still do not turn on then contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "115",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 10,
"question" : "What should I do if my electric burners don’t turn on?"
}, {
"answer" : "If you have cast-iron grates, follow these steps:\n • Wash the grates in the dishwasher.\n • Coat the grates with a thin layer of cooking oil.\n • Bake the grates in the oven on 350°F for 10 minutes.\n \n If you have porcelain-coated grates, simply place them in the dishwasher and coat any unfinished areas with a thin layer of cooking oil after washing.",
"categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "114",
"displayOrder" : 0,
"helpful" : 12,
"notHelpful" : 2,
"question" : "How can I clean my gas cooktop grates?"
}, {
"answer" : "Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "117",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 2,
"question" : "I see discolored areas on my electric or induction cooktop that have a metallic sheen. How can I prevent or remove these?"
}, {
"answer" : "If your burner is only partially lit, it could be because it is clogged. Be sure to turn the burner off, then use a small-gauge wire or needle to clean its openings. A partial flame might also be caused by moisture remaining in the burner after it has been cleaned. If you think this might be the case, lightly fan the flame and allow the burner to operate until the flame is full.",
"categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "122",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 1,
"question" : "What should I do if only part of my gas burner shows a flame?"
}, {
"answer" : "To close an open door when it’s in the locked position and the door is open, press and hold the oven door light switch while following these simple steps:\n • Program the oven to self-clean.\n • Wait 20 seconds.\n • Cancel self-clean.\n • Wait 20 seconds.\n You should then be able to close the door.",
"categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "12",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 2,
"question" : "My range door is open and in the locked position. How can I close it?"
}, {
"answer" : "For your safety, there are a few conditions that will cause your cooktop to automatically turn off, including:\n \n • Fluids have spilled onto the cooktop, or an object is lying on its control area. Simply clean any spills or remove any objects, then turn your cooktop back on.\n • Your cooktop has been in use continuously for over 12 hours. Sensing this extended use will cause the cooktop to turn off.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "119",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 2,
"question" : "Why does my induction cooktop turn off while I ’m cooking?"
}, {
"answer" : "If your cooktop’s burners don’t light, check the following:\n • The control knob. Be sure the control knob is completely turned on. Push it in and turn it to “Light” until the burner ignites, then turn the knob to the desired flame level.\n • The burners. Check your burners for clogs. Be sure to turn them off, then use a small-gauge wire or needle to clean their openings.\n • Your electricity source. If a power outage has occurred, you might want to call your local electric company.\n \n If the burners still do not light, contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.",
"categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "121",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 5,
"question" : "What should I do if my gas burners don’t light?"
}, {
"answer" : "With faster, more responsive heating, more energy-efficient cooking and easier cleaning, induction takes cooking to a whole new level. It combines the benefits of gas and electric cooktops – merging with the power of gas with the easy cleanup of electric.\n \n Using electromagnetic energy, heat is transferred directly to the cookware, so the cooktop remains cooler. And induction allows for more precise control when cooking – you can instantly adjust the heat to a delicate simmer or bring it to a quick boil.",
"categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "General" ],
"code" : "120",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 3,
"question" : "What is induction and how does it work?"
}, {
"answer" : "Designed with a dual-flame, sealed burner, this cooktop offers the widest range of BTU performance in the industry, for the utmost versatility – from a roaring 18,000-BTU boil to a gentle 450-BTU simmer so you can easily go from simmer to boil.",
"classificationClasses" : [ "General" ],
"code" : "123",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 2,
"question" : "How does the min-2-max™ burner work on my gas cooktop?"
}, {
"answer" : "Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. The special cooktop cleansing cream leaves a protective finish that helps prevent scratches and abrasions. To further prevent scratches on your cooktop surface: Be sure that the cooktop and any pots, pans, or utensils you use are clean. If coarse particles (such as salt) come between your cooktop and utensils, scratches can result. Use pots and pans that have a smooth, flat bottom. Use cleaning materials that are recommended for ceramic/glass cooktops. Any small scratches that occur will not affect your cooktop’s performance, and will become less visible over time.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "124",
"displayOrder" : 0,
"helpful" : 8,
"notHelpful" : 6,
"question" : "How can I prevent scratches on my electric or induction cooktop?"
}, {
"answer" : "If your induction cooktop doesn’t seem to be heating, it might be because:\n • You need to check the placement of your cookware. If you have an induction cooktop, be sure that the bottom of your pot or pan is large enough for the cooking zone you’re using, and that it is centered on it.\n • Your cookware isn’t compatible with an induction cooktop. Our induction cooktop surfaces are compatible with most cookware you might use—if a magnet sticks to the bottom of your pot or pan, it will work on an induction cooktop.\n • No cookware was placed on your induction cooktop. If you’re using an induction cooktop, it will not turn on unless a pot or pan has been placed on it.\n • The cooktop’s control needs to be adjusted. Make sure the right control is turned on for the element you’re using, and that the setting isn’t too low. (Try turning it to a slightly higher setting until the element turns on.)\n • The wiring is not complete. Contact your local dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "125",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 6,
"question" : "What should I do if my induction cooktop doesn’t seem to be heating?"
}, {
"answer" : "Electrolux ranges offer Perfect Convect3®, which features a third convection element for consistently even results, up to 30% faster cooking times, and even more baking options.\n \n Convection cooking is cooking with the added advantage of airflow circulation, which allows for a more even distribution of heat. By using the forced flow of hot air, convection cooking produces the following benefits:\n • Cooking time is approximately 25 – 30% faster than in conventional ovens, saving energy.\n • The more even distribution of heat results in food that is more evenly baked.\n • Generally, less heat is required than with a conventional oven – a convection oven usually cooks at 25°F below a conventional oven's required temperature. So simply program your oven according to your recipe’s temperature requirements and press “Convection Conversion,” and the oven will automatically convert the temperature.",
"classificationClasses" : [ "General" ],
"code" : "13",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 2,
"question" : "What is perfect convect3®, and how does convection cooking work?"
}, {
"answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:\n \n • Use heavier, high-quality cookware that is suitable for induction cooktops. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.\n • Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring each cooking zone is helpful to determine the maximum pan size.\n • Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. Perfect for melting chocolate and cooking delicate foods and sauces.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "126",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 1,
"question" : "What can I do to ensure the best results when cooking with my induction cooktop?"
}, {
"answer" : "Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "129",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 5,
"question" : "I see discolored areas on my electric or induction cooktop that have a metallic sheen. How can I prevent or remove these?"
}, {
"answer" : "You might see an orange flame if there are dust particles in your main gas line. Simply turn your burner on for a few minutes, until the flame turns blue. \n \n Note: In coastal areas, it is normal to regularly see a flame that is slightly orange. This is caused by the salt in the air.",
"categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "General" ],
"code" : "128",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 7,
"question" : "Why is my gas burner’s flame orange instead of blue?"
}, {
"answer" : "With its remarkable range of configurations and options, the Electrolux cooktop collection offers almost limitless possibilities.\n • Full induction cooktops provide powerfully efficient induction elements, offering more responsive cooking, exceptional temperature control, and more energy efficiency.\n • Induction hybrid cooktops combine two powerfully efficient induction elements with up to three electric elements to give you ultimate versatility and the latest technology – all within a sophisticated, smooth-top surface.\n • Gas cooktops have long been the favorite of home and commercial chefs due to their powerful heat and quick, precise temperature control. The Min-2-Max™ burner goes from 450 to 18,000 BTU – offering the widest performance range in the industry.\n • Electric cooktops adapt to any size or type of cookware while offering a sleek, glass ceramic cooking surface.",
"categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "General" ],
"code" : "127",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 9,
"question" : "What are the advantages of an Electrolux cooktop?"
}, {
"answer" : "Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. The special cooktop cleansing cream leaves a protective finish that helps prevent scratches and abrasions.\n \n To further prevent scratches on your cooktop surface:\n • Be sure that the cooktop and any pots, pans, or utensils you use are clean. If coarse particles (such as salt) come between your cooktop and utensils, scratches can result.\n • Use pots and pans that have a smooth, flat bottom.\n • Use cleaning materials that are recommended for ceramic/glass cooktops.\n \n Any small scratches that occur will not affect your cooktop’s performance, and will become less visible over time.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "130",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 3,
"question" : "How can I prevent scratches on my electric or induction cooktop?"
}, {
"answer" : "If your induction cooktop control is flashing an “F,” it could be because:\n • The cooktop is not sensing compatible cookware. Our induction cooktops are compatible with most cookware you might use – if a magnet sticks to the bottom of the pot or pan, it will work.\n • Cookware was removed from the cooktop, but the cooktop wasn’t turned off. If this is the case, place the pot or pan back on the cooktop or, if you’re finished cooking, simply turn off the cooktop.\n • The cookware isn’t centered over the element.\n • The cookware is the incorrect size.",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "131",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 4,
"question" : "What should I do if my induction cooktop control flashes an “f”?"
}, {
"answer" : "The serial tag is located on the inside of the door or door well, depending on the model.\n \n Don’t forget to register your Electrolux product. Once you have registered, you will receive the Electrolux e-newsletter filled with expert advice. You will also have easy access to your warranty information and product care tips.\n \n Download the Owner’s Manual on the Owner Support page for additional information on your product.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "General" ],
"code" : "135",
"displayOrder" : 0,
"helpful" : 20,
"notHelpful" : 27,
"question" : "Where can I locate my Model and Serial number?"
}, {
"answer" : "To https://electrolux.registria.com/Product-Registration your cooktop, simply call Electrolux at 1-877-4 ELECTROLUX, visit electroluxappliances.com, or drop your product registration card in the mail. • You will need to know your model number and serial number, which can be found on the serial plate located under the cooktop (electric and induction) or under the burner box (gas). This information can also be found on your product registration card. • You will also need to know the date of product purchase shown on your receipt. Tip: It’s always a good idea to record your cooktop’s model, serial number, and the date of purchase, as well as to save your receipt.",
"categories" : [ "M_FoodPreparation_Cooktops", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops", "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "General" ],
"code" : "133",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 2,
"question" : "How do I register my Electrolux cooktop?"
}, {
"answer" : "Electrolux Dryers have amazing features that allow you to effortlessly keep up with your family’s wardrobe changes. The large capacity and fast dry times of our newer models save on energy-use and time.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "General" ],
"code" : "134",
"displayOrder" : 0,
"helpful" : 32,
"notHelpful" : 36,
"question" : "What are the advantages of an Electrolux Dryer?"
}, {
"answer" : "Electrolux Pedestal Drawers can help you organize your entire laundry room. They’re perfect for storing laundry supplies, extra towels, cleaning supplies and more. They can also ensure your washer is at the optimal height for loading and unloading.\n \n If Pedestal Drawers won’t work in your laundry room, you may also consider using a Stacking Kit.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ],
"classificationClasses" : [ "use & care" ],
"code" : "138",
"displayOrder" : 0,
"helpful" : 19,
"notHelpful" : 15,
"question" : "What are Pedestal Drawers and what are the benefits of using them?"
}, {
"answer" : "Electrolux induction hybrid cooktops include a combination of electric elements that are compatible with all cookware and induction elements that are compatible with most cookware. If a magnet sticks to the bottom of the pot or pan, it will work with induction cookware.\n \n Cookware made of aluminum, copper, or glass (including Pyrex) is not compatible with an induction cooktop. In addition, some types of stainless steel may not work on an induction surface, or may heat very slowly.\n \n Tip: Do not let your pots or pans boil dry. Doing so may cause permanent damage to a ceramic cooktop (breakage, fusion, or marring that is not covered by your warranty).",
"categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
"classificationClasses" : [ "use & care" ],
"code" : "132",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 4,
"question" : "What type of pots and pans should I use with my induction cooktop?"
}, {
"answer" : "Once you have https://electrolux.registria.com/Product-Registration, you’ll receive the Electrolux e-newsletter filled with expert advice. You will also have easy access to your warranty information and product care tips. To Register Your Product you will need your Model and Serial number which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information. You can drop your product registration care in the mail. If you have any questions, please contact Electrolux at 1-877-435-3287.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "General" ],
"code" : "136",
"displayOrder" : 0,
"helpful" : 10,
"notHelpful" : 10,
"question" : "What are the benefits of registering my Electrolux Product?"
}, {
"answer" : "For optimal care of your dryer, please refer to the guidelines included in your Use & Care Guide.\n \n However, here are some quick tips:\n \n Interior -\n \n It’s very important to clean the lint filter after every load. Lint build-up on the filter restricts air flow, which causes longer drying times.\n Occasionally a waxy build-up may form on the lint filter and/or moisture sensing bars from using dryer-added fabric softener sheets. To remove this build-up, simply wash or wipe them with warm, soapy water. Dry the filter thoroughly before placing back in the dryer.\n Every 18 months it is recommended to have a qualified service professional clean the dryer cabinet interior, lint screen housing and exhaust duct. These areas can collect lint and dust over time. An excessive amount of lint build-up could result in inefficient drying and possible fire hazard.\n Exterior –\n \n Clean the dryer cabinet with mild soap and water. Do not use harsh, gritty or abrasive cleaners as they may damage the finish.\n When cleaning chrome parts, it is best to use only a damp cloth.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "use & care" ],
"code" : "137",
"displayOrder" : 0,
"helpful" : 33,
"notHelpful" : 21,
"question" : "What is the best way to care and clean for my Electrolux dryer?"
}, {
"answer" : "Predictive Dry is a feature available on some models to help detect the dampness levels of your load. Models equipped with the Predictive Dry feature use the first 90 seconds of Auto Dry cycles to sense the load in the dryer. During this 90 second period, the LED display will show 3 dots (…) cycling one to the next. When the sensing is complete, the LED display will show the remaining cycle time in minutes and will accurately count down to the end of the cycle.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "use & care" ],
"code" : "144",
"displayOrder" : 0,
"helpful" : 25,
"notHelpful" : 12,
"question" : "What is Predictive Dry?"
}, {
"answer" : "All Electrolux dryers have reversible doors. However, not all Electrolux Front Load Washers have reversible doors. You can check your model here or find it in the Installation Guide section of your Complete Owner's Guide, which is also available on-line.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "General" ],
"code" : "139",
"displayOrder" : 0,
"helpful" : 22,
"notHelpful" : 7,
"question" : "How can I tell if my unit has reversible doors?"
}, {
"answer" : "Products that are Energy Star qualified are equivalent to or better than standard products, with one important difference: they use less energy. To earn the Energy Star rating, products must meet strict energy efficient criteria set by the U.S. Environmental Protection Agency or the U.S. Department of Energy. These products can help save money on your electricity bill and protect the environment by reducing harmful emissions from power plants, as well as providing all the features and quality you expect.\n \n When shopping for an appliance, it’s easy to recognize the Energy Star label that identifies qualified products. This label signifies that the product passed stringent standards set by the U.S. Department of Energy. Additionally, manufacturers are required to display their products test results on the Energy Star label. The label will tell you about the product’s efficiency level, including approximately how much energy the appliance uses, its average annual operating cost and how its energy use compares with that of similar products.\n \n For more information, click here.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "General" ],
"code" : "140",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 8,
"question" : "What does Energy Star qualified mean and how can I tell if it applies to my unit?"
}, {
"answer" : "If you have cast-iron grates, follow these steps:\n • Wash the grates in the dishwasher.\n • Coat the grates with a thin layer of cooking oil.\n • Bake the grates in the oven at 350°F for 10 minutes.\n \n If you have porcelain-coated grates, simply place them in the dishwasher and coat any unfinished areas with a thin layer of cooking oil after washing",
"categories" : [ "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "use & care" ],
"code" : "14",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 3,
"question" : "How can I clean my gas range grates?"
}, {
"answer" : "Electrolux’s Perfect Steam™ technology is a feature that is available on some models. It reduces wrinkles and freshens clothes, and has an “Add Steam” option that can be selected with many cycles.\n \n Download the Owner’s Manual on the Owner Support page for additional information on your product.\n \n Friendly reminder: It is not recommended to use fabric softener sheets with steam cycles or steam options as it may cause staining on your clothes.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "use & care" ],
"code" : "142",
"displayOrder" : 0,
"helpful" : 23,
"notHelpful" : 16,
"question" : "What is Perfect Steam™ and when is it best to use?"
}, {
"answer" : "Electrolux Dryers come with a variety of dry options. Your Owner’s Manual will give you more information on those applicable to your model.\n \n For 400, 500 and 600 series models:\n To select or delete an option, press Options; scroll through the options until the indicator light for the desired option flashes, then press Set. The indicator will be illuminated when the option has been selected and the light will go off when the option has been deleted. \n \n To change a cycle option once the cycle as begun, simply press the Start/Pause button, make a new selection and press Start/Pause again",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ],
"classificationClasses" : [ "General" ],
"code" : "141",
"displayOrder" : 0,
"helpful" : 4,
"notHelpful" : 24,
"question" : "How do I select my Options?"
}, {
"answer" : "Our Instant Refresh cycle can be used to refresh fabrics, remove odors and reduce static by injecting the perfect amount of steam into clothing that has been left in the dryer, stored in closets, drawers or unpacked luggage. Please refer to your Owner’s Manual for more information on your dryer options.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "use & care" ],
"code" : "143",
"displayOrder" : 0,
"helpful" : 15,
"notHelpful" : 10,
"question" : "What is Instant Refresh and when is it best to use?"
}, {
"answer" : "Fast Dry cycles are recommended to quickly dry small loads. The Fast Dry times vary by model. Please refer to your Owner’s Manual for more information on your dryer options.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "use & care" ],
"code" : "145",
"displayOrder" : 0,
"helpful" : 10,
"notHelpful" : 6,
"question" : "What is Fast Dry and when is it best to use?"
}, {
"answer" : "A Ventless or Condensation Dryer is an eco-friendly unit that does not recycle heat from your home. It’s smaller than a traditional dryer and easy to install.\n \n The condensation process requires access to cool air. Therefore, the laundry room or closet door where the unit is located should be kept open to allow for proper air circulation.\n \n This type of dryer may have extended drying times compared to a traditional front load dryer.\n \n The water container should be emptied after every load – unless the draining kit has been installed. The condenser also requires periodic cleaning. Please refer to your Owner’s Manual for detailed care and cleaning instructions.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ],
"classificationClasses" : [ "use & care" ],
"code" : "149",
"displayOrder" : 0,
"helpful" : 19,
"notHelpful" : 16,
"question" : "How is a Ventless (Condensation) Dryer different than other Electrolux Dryers and what do I need to know to optimize the performance?"
}, {
"answer" : "The Wrinkle Release option helps prevent wrinkles and tangling by tumbling the dry load without heat for 5 out of every 10 minutes. The cycle of 5 minutes on and 5 minutes off is repeated for a total of 45 minutes.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare" ],
"classificationClasses" : [ "use & care" ],
"code" : "147",
"displayOrder" : 0,
"helpful" : 6,
"notHelpful" : 3,
"question" : "What is Wrinkle Release?"
}, {
"answer" : "To keep your water tasting and smelling fresh, follow these steps:\n \n • Draw and discard 10 to 12 glasses of water to freshen the supply in the dispenser and completely rinse out the tank.\n • Connect the unit to the cold water line that supplies water to the kitchen faucet.\n • For best results, use copper tubing for water connections.\n • Replace your PureAdvantage™ water filtration system every six months.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "use & care" ],
"code" : "92",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 4,
"question" : "How do I keep the water from my water dispenser tasting and smelling fresh?"
}, {
"answer" : "Your refrigerator might seem to run more than normal if:\n \n • The room or outdoor temperature is hot. It's normal for the refrigerator to work harder, and run longer, under these conditions.\n • You use the ice maker, which can cause the unit to run more.\n • The door has been opened frequently. If warm air has been allowed in to the refrigerator, simply leave the door closed for awhile-the temperature will return to its desired setting.\n • Your refrigerator doors need to be completely closed.\n • Your refrigerator has recently been disconnected for a period of time. After it starts up again, it will work harder to cool down completely (which can take up to 12 hours).\n To stabilize, set your freezer control to a warmer setting, until your refrigerator is at a comfortable setting, and allow 24 hours for the temperature to stabilize.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "use & care" ],
"code" : "94",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 8,
"question" : "Why does my refrigerator seem to run too much, or for too long?"
}, {
"answer" : "French door models feature a two-door refrigerator on top and freezer drawer on the bottom. The lower freezer is a pull-out basket. Many French door models also offer filtered ice and water dispensers in the door.\n \n Side-by-side models feature two doors; the freezer is on the left and the refrigerator is on the right. The simple, yet stylish design makes it easy to organize and find items. Often they have ice and water dispensers in the door, and they work well when you don’t have a lot of space for the door to swing open.\n \n Top freezer models with the freezer on top are good for smaller kitchens, offering roomy storage on wide shelves and a lower cost of operation. The direction the door opens can often be reversed to meet your specific needs.",
"categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
"classificationClasses" : [ "General" ],
"code" : "96",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 3,
"question" : "What are the differences between refrigerator styles?"
}, {
"answer" : "Some noises are perfectly normal with your Electrolux dryer.\n \n The dryer drum is supported by a set of suspension rollers. At times there may be a thumping or rolling sound when the dryer starts. This may happen if the dryer has not been in use for a period time, or after a heavy load has remained in the dryer drum for an extended period time. The noise should go away as the dryer operates.\n Your dryer is equipped with a high volume air handling system. In some cases there may be sounds associated with air movement throughout the dryer, including the air duct, blower, and exhaust system. This is normal and can vary with the load size.\n For Gas models: You may hear a clicking sound during operation as the valve opens and closes to control the gas flow.\n For Gas models: When the gas burner is operating, there may be sounds generated as the air flow mixes with the gas flame. This noise is normal and will only occur when the gas is ignited.\n Some additional tips if you are experiencing other types of noises:\n \n Check for belt buckles or other fasteners on clothing items being dried that may cause rattling or clanking sounds. TIP: Fasten these items or turn your clothing inside out to reduce sounds.\n Check the pockets! Rattling and clanking can also be caused by loose or foreign objects such as coins in the dryer drum.\n Simply stop the dryer and check for any objects. If you don’t find anything and the noises continue, try running an empty load to see if the noise persists. This will allow you to determine if the noise is coming from the dryer or an article of clothing.\n If you are unable to resolve an issue or need more information, please contact us.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "use & care" ],
"code" : "154",
"displayOrder" : 0,
"helpful" : 10,
"notHelpful" : 37,
"question" : "Is it normal for my dryer to make sounds or noises?"
}, {
"answer" : "You can also check the following:\n \n Cycle or temperature setting. Please note that some cycles will tumble with low heat.\n Outlet wiring. Have a qualified electrician or installer verify that the voltage supplied is correct (240V).\n Gas supply value (for gas models only). Be sure the gas supply valve to the dryer is open.\n Gas supply tank (for gas models only). If you have a gas dryer and your LP gas tank is empty, refill or replace the tank. If there has been an interruption in the natural gas supply, call your natural gas company.\n Air supply around a gas dryer. The dryer needs space around it for proper ventilation to support the gas burner. Do not stack or place laundry or rugs against the front or back of the dryer.\n If you are unable to resolve an issue or need more information, please contact us.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "156",
"displayOrder" : 0,
"helpful" : 4,
"notHelpful" : 48,
"question" : "My dryer is running but does not seem to be heating. What should I do?"
}, {
"answer" : "Yes, this is normal. The fan stays on for a period of time in order to help cool the oven.",
"categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "use & care" ],
"code" : "159",
"displayOrder" : 0,
"helpful" : 16,
"notHelpful" : 1,
"question" : "Is it normal for my oven’s fan to run after the oven has been turned off?"
}, {
"answer" : "Most alarms are designed to alert of you of changes in your washer or an action on your part is required. For more information, please refer to your Owner’s Manual as they may vary by model.\n \n If your washer displays the following alarms, here is some additional information to guide you:\n \n SUdS – The display will show “SU” followed by “dS” and then remaining cycle time (0 min) for 60 seconds and then repeat. If this occurs, it indicates that oversudsing has been detected by the washer and additional rinses will be will be required until the suds have cleared. Each extra rinse the washer performs to clear the suds will add approximately 5 minutes to the cycle duration. You can press CANCEL to turn off the alert message.\n HOSE – The display will show “HO” followed by “SE” and then the remaining cycle time (0 min) for 60 seconds and then repeat. If this occurs, a condition has been detected where the inlet hoses have been installed incorrectly (hot supply to cold inlet and cold supply to hot inlet). You will need to acknowledge the reversed hose condition by pressing the CANCEL button. Shut off each water supply valve and attach each supply hose to the correct inlet connection on the washer.\n CLEAN – A friendly reminder to run a Clean Washer Cycle. Running the Clean Washer Cycle provides preventative care to your washer – it allows you to clean and freshen the washer.\n Dn – The display will show “dn” if the unit has been put in demo mode. To reset the unit back to the factory settings, follow these steps:\n Press POWER to turn off unit. Press POWER again to turn unit on. Look for console to light up.\n Wait at least 10 seconds, then simultaneously press and hold SOIL and OPTIONS buttons for 3 seconds.\n Lights will turn OFF and ON, indicating the unit has been reset to the factory default settings.\n If you experience any other alarm or error code, try the tips below and if the alarm or error code reappear you may need to schedule service with an authorized repair technician.\n \n E11 – Indicates Long Fill Time. It is recommended to check the water connections per the Installation instructions. Note: If your unit experiences this error code, the door may lock up to 6 minutes. If you unplug the unit and plug it back in, the 6 minute lock will restart.\n \n E21 – Indicates Long Pump Out Time. It is recommended to check the drain line and ensure it is not kinked and installed properly. Check your Installation instructions for more information.\n \n E35 – Indicates the Pressure Sensor has detected water overfill. It is recommended to first press CANCEL which will cause the error code to disappear from the display, then resume the cycle by pressing START. A hard reset can be performed by disconnecting the power cord, reconnecting and waiting a few seconds until the cycle ends or beeps. You will then be able to restart the cycle. \n \n E41 – Indicates the Door is Open. Check to determine if the door is completely closed and not prevented from closing due to clothing, etc. Ensure you hear the door lock (clicking sound).\n \n If you are unable to resolve an issue or need more information, please contact us.",
"categories" : [ "M_FabricCare_Dryer", "M_FabricCare", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "152",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 167,
"question" : "What should I do if my dryer does not start?"
}, {
"answer" : "Electrolux ovens have Luxury-Glide® oven racks, which are designed to move effortlessly. To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend lightly applying cooking oil along their outer edges.",
"categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "use & care" ],
"code" : "157",
"displayOrder" : 0,
"helpful" : 29,
"notHelpful" : 17,
"question" : "How do I keep my luxury-glide® oven racks gliding smoothly?"
}, {
"answer" : "To close an open door when it’s in the locked position and the door is open, press and hold the oven door light switch while following these simple steps:\n • Program the oven to self-clean.\n • Wait 20 seconds.\n • Cancel self-clean.\n • Wait 20 seconds.\n You should then be able to close the door.",
"categories" : [ "M_FoodPreparation_WallOvens", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Single", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_MicrowaveCombination", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection", "M_FoodPreparation_WallOvens_Double", "M_FoodPreparation", "View-All-Smudgeproof", "M_FoodPreparation_WallOvens", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "158",
"displayOrder" : 0,
"helpful" : 14,
"notHelpful" : 8,
"question" : "My oven door is open and in the locked position. How can I close it?"
}, {
"answer" : "Electrolux connected appliances enable you to remotely control and monitor your appliance using your smart phone, the Electrolux Oven app and wireless technology.",
"code" : "201",
"displayOrder" : 0,
"helpful" : 14,
"notHelpful" : 10,
"question" : "What is an Electrolux Connected Appliance?"
}, {
"answer" : "Monitor and control your connect Electrolux Wall Oven anywhere, anytime. Key features include: · Remote Oven Control: Save time and start delicious dishes from almost anywhere by preheating and setting your oven temperature remotely. · Connected Cooking: Make air fried crispy shrimp tacos, baked heirloom tomato tarts and decadent coffee cakes – all from the touch of a button! Mouthwatering meals are effortless when using cooking modes such as Air Fry, Bake, Convection Bake, Convection Roast, Keep Warm and No Preheat from your smart device. · Smart Phone Notifications: Receive real-time updates and cooking notifications when Preheat and Cook Times are complete. · Cooking Reimagined: Enhance your culinary creativity and get the most out of your Electrolux Wall Oven by accessing helpful cooking tips, tricks, premium Electrolux recipes and helpful how-to videos. · At Your Fingertips: Access important product and warranty information, troubleshooting assistance and customer support directly from the app.",
"code" : "202",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 4,
"question" : "What are the benefits of an Electrolux Connected Appliance?"
}, {
"answer" : "Currently three Electrolux appliances can connect and be remote controlled from the Electrolux app: · The Electrolux Single Wall Oven (ECWS3011AS) · The Electrolux Double Wall Oven (ECWD3011AS) · The Electrolux Microwave Combination (ECWM3011AS)",
"code" : "203",
"displayOrder" : 0,
"helpful" : 4,
"notHelpful" : 4,
"question" : "Which Electrolux appliances are remote controlled by the app?"
}, {
"answer" : "Download the Electrolux Oven app from the Apple App Store or the Google Play Store, depending on which device you have: · Apple App Store · Google Play Store",
"code" : "204",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 1,
"question" : "Which Electrolux app should I use for my Connected Wall Oven appliance?"
}, {
"answer" : "The app titled Electrolux Oven is correct for wall ovens and micro-combi ovens. For your air purifier or robotic vacuum, please download the Electrolux Wellbeing App.",
"code" : "205",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 5,
"question" : "It says to download the Electrolux App, but I see multiple Apps? Which is correct?"
}, {
"answer" : "If the Frequently Asked Questions listed do not address your issue or question, you can contact Electrolux Customer Care Monday – Friday, 8:30AM – 8PM (EST) at (877) 435-3287 or via email SmartHelpUS@electrolux.com.",
"code" : "206",
"displayOrder" : 0,
"helpful" : 34,
"notHelpful" : 16,
"question" : "How do I reach Electrolux customer care for assistance with my Connected Wall Oven?"
}, {
"answer" : "After downloading the Electrolux app: · Select “Sign Up” on the app home screen · Create a new account using a valid email address and password of at least 6 characters and one number (no spaces) · Once your account has been created, you will receive an email to very your email address within 24 hours",
"code" : "207",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 4,
"question" : "How do I create an account in the Electrolux app?"
}, {
"answer" : "Log in to the app and follow the in-app prompts to connect your appliance and the Electrolux app. You will also find a Get Connected Card in your literature packet. This is a great tool to help you connect. We also suggest checking out our provisioning videos. Android: LINK Apple: LINK Or try these steps: 1. Download our free Electrolux App 2. Open the app and follow the prompts: · Have your home Wi-Fi and password ready. · Press ON/OFF on your oven. Select Menu Options by tapping the three bar menu icon. · Select Connectivity. Make sure the Connect option is turned on. · Follow the steps in the app to connect your wall oven to your home Wi-Fi. · Complete registration in the app. 3. Go back to your oven and select the Menu Options by tapping the three bar menu icon, then select Connectivity. · Turn on Remote Operation to allow for remote control of the oven. · The remote icon will appear on the oven control screen once the oven is connected and remote enabled. · Some controls may vary slightly. Check your Use & Care Manual. 4. Enjoy your connected appliance! If you experience issues connecting your appliance, please contact Electrolux Customer Care Monday – Friday, 8:30AM – 8PM (EST) at (877) 435-3287 or via email SmartHelpUS@electrolux.com.",
"code" : "217",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 2,
"question" : "How do I connect my appliance to the Electrolux app?"
}, {
"answer" : "Absolutely! You can down the Electrolux app on multiple devices in the same household. However, you will need to use the same email and password to log in.",
"code" : "209",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 2,
"question" : "Can multiple people in the same household use the Electrolux app on multiple devices?"
}, {
"answer" : "Log in to the app and follow the in-app prompts to connect your appliance and the Electrolux Oven app. You will also find a Get Connected Card in your literature packet. This is a great tool to help you connect. We also suggest checking out our provisioning videos. Android: LINK Apple: LINK Or try these steps: 1.\tDownload our free Electrolux Oven App 2.\tOpen the app and follow the prompts: •\tHave your home Wi-Fi and password ready. •\tPress ON/OFF on your oven. Select Menu Options by tapping the three-bar menu icon. •\tSelect Connectivity. Make sure the Connect option is turned on. •\tFollow the steps in the app to connect your wall oven to your home Wi-Fi. •\tComplete registration in the app. 3.\tGo back to your oven and select the Menu Options by tapping the three-bar menu icon, then select Connectivity. •\tTurn on Remote Operation to allow for remote control of the oven. •\tThe remote icon will appear on the oven control screen once the oven is connected and remote enabled. •\tSome controls may vary slightly. Check your Use & Care Manual. 4.\tEnjoy your connected appliance! If you experience issues connecting your appliance, please contact Electrolux Customer Care Monday – Friday, 8:30AM – 8PM (EST) at (877) 435-3287 or via email SmartHelpUS@electrolux.com.",
"code" : "208",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 1,
"question" : "How do I connect my appliance to the Electrolux Oven app?"
}, {
"answer" : "Absolutely! You can download the Electrolux Oven app on multiple devices in the same household. However, you will need to use the same email and password to log in.",
"code" : "210",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 0,
"question" : "Can multiple people in the same household use the Electrolux Oven app on multiple devices?"
}, {
"answer" : "Yes, if power is lost to the entire house, your router will be disconnected from the internet as well, thus disconnecting the connection to your appliance. The good news is that as soon as power is restored, the appliance should re-connect and function normally without user intervention. This may take up to a minute. You may receive a “lost connection” notification in the Electrolux app.",
"classificationClasses" : [ "Troubleshooting", "use & care" ],
"code" : "211",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 0,
"question" : "If I lose power, does my appliance lose its connection to the Electrolux Oven app?"
}, {
"answer" : "The following cooking modes are remote controlled in the app: · Air Fry · Bake · Convection Bake · Convection Roast · Keep Warm · No Preheat",
"classificationClasses" : [ "Troubleshooting", "use & care" ],
"code" : "212",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 0,
"question" : "What cooking modes are remote controlled with the Electrolux Oven app?"
}, {
"answer" : "On the Log In page, select “Forgot password” and enter your email address. Select the “Reset Password” button. Note – a link to reset your password may take up to 4 hours to receive.",
"classificationClasses" : [ "Troubleshooting", "use & care" ],
"code" : "213",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 2,
"question" : "How do I change my Electrolux Oven app password?"
}, {
"answer" : "On the app home screen, select your appliance. Select the Support menu in the bottom right corner, then select “Remove Appliance” towards the bottom of the screen.",
"classificationClasses" : [ "Troubleshooting", "use & care" ],
"code" : "214",
"displayOrder" : 0,
"helpful" : 1,
"notHelpful" : 1,
"question" : "How do I disconnect my appliance?"
}, {
"answer" : "We highly recommend allowing for new releases so you have the most up-to-date app experience.",
"classificationClasses" : [ "use & care", "Troubleshooting" ],
"code" : "215",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 0,
"question" : "I received a notification to update my app to a new release, do I need to do this?"
}, {
"answer" : "1. Open the App Store or Google Play Store. 2. Tap your profile icon at the top of the screen. 3. For iOS: Scroll to see pending updates and release notes. Tap Update next to your app to update. For Android: Tap Manage apps & device. Apps with an update available are labeled \"Update available.”",
"classificationClasses" : [ "Troubleshooting", "use & care" ],
"code" : "216",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 0,
"question" : "How do I force update my app?"
}, {
"answer" : "That is correct, we are working through one branded app experience in the future but for now the Electrolux Oven App is the correct one to use.",
"code" : "218",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 1,
"question" : "My app was originally called just Electrolux and now it’s saying Electrolux Oven is that correct?"
}, {
"answer" : "No this update is just regarding the name change and a new app graphic. However, we recommend always updating to the new release so you have the most up-to-date experience.",
"code" : "219",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 0,
"question" : "Does the new app change anything?"
}, {
"answer" : "We apologize for the inconvenience and confusion. The correct app for your oven is the Electrolux Oven App. Our current Electrolux App supports other connected products. We are working to bring a more simple approach to our apps, please stay tuned as we continue to work to make the experience better for you.",
"code" : "220",
"displayOrder" : 0,
"helpful" : 0,
"notHelpful" : 2,
"question" : "I downloaded the Electrolux App and it doesn’t give me the option to add my Electrolux oven?"
}, {
"answer" : "Electrolux Warranty Corporation (EWC) has transferred its obligations on its service contract portfolio. Your agreement was between you, the purchaser, and EWC. All existing active service contracts will now be agreements between you, the purchaser, and OnPoint Warranty Solutions LLC, 1400 Main St, Suite 132, Clarksville IN 47129. Electrolux will continue to administer your contract and the process to obtain service will stay the same. ",
"code" : "225",
"displayOrder" : 1,
"helpful" : 5,
"notHelpful" : 3,
"question" : "What does the service contract transfer mean to me? "
}, {
"answer" : "OnPoint Warranty Solutions LLC provides warranty service solutions across a wide range of consumer and commercial products, such as appliances, electronics, home systems and HVAC, mobile and computing devices, among others. OnPoint enables Electrolux to offer its consumers a fully underwritten service contract program, which relies on the strength of Electrolux’s quality of product, as well as its employed and contracted 3rd party service technicians. ",
"classificationClasses" : [ "General" ],
"code" : "226",
"displayOrder" : 2,
"helpful" : 7,
"notHelpful" : 4,
"question" : "Who is OnPoint Warranty? "
}, {
"answer" : "No, your coverage remains intact until the renewal or expiration of your contract and does not affect your contract benefits. Your rights under the terms and conditions of your current contract will remain the same.",
"classificationClasses" : [ "General" ],
"code" : "222",
"displayOrder" : 3,
"helpful" : 4,
"notHelpful" : 0,
"question" : "Does the transfer change my coverage? "
}, {
"answer" : "The process to purchase or renew service contract coverage remains the same. To renew coverage on your current Electrolux product, or add coverage for an additional product, please call our customer care team at 1-866-386-5286 (toll free). The benefits and exclusions may differ under your renewed contract. ",
"classificationClasses" : [ "General" ],
"code" : "224",
"displayOrder" : 4,
"helpful" : 9,
"notHelpful" : 5,
"question" : "How do I renew my service contract?"
}, {
"answer" : "The process to request service remains the same. Simply call 1-866-386-5286 (toll free) to request service. Electrolux and its team are ready and waiting to help you if your covered appliance needs to be repaired under the agreement. Nothing changes in the service experience you have had to date, including any claims for which service has already been scheduled. ",
"classificationClasses" : [ "General" ],
"code" : "223",
"displayOrder" : 5,
"helpful" : 17,
"notHelpful" : 4,
"question" : "How do I request service? "
}, {
"answer" : "A recipe for success in any kitchen, Electrolux built-in and freestanding ranges serve up a variety of cooking options in a stylishly designed range that looks good anywhere. From the oven to the cooktop, our ranges are full of thoughtful features that help serious multi-taskers in their kitchens.\n \n Available in electric, gas and dual-fuel configurations, Electrolux ranges are perfect for replacement, remodels or new construction.",
"categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "19",
"displayOrder" : 0,
"helpful" : 15,
"notHelpful" : 23,
"question" : "What are the advantages of an Electrolux range?"
}, {
"answer" : "The third level rack, or cutlery rack, is designed for flatware and most cooking or serving utensils. However, if the utensils or items are heavily soiled, it's best to place them in the upper rack or silverware basket for best washing performance. The separators on the cutlery racks help keep flatware separated to avoid damage and improve cleaning.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "191",
"displayOrder" : 0,
"helpful" : 25,
"notHelpful" : 13,
"question" : "What items are best to put in the Third-Level Rack?"
}, {
"answer" : "Depending on your model, you’ll know that the cycle is complete if you see the LED light shining on the floor, or if CLEAN is illuminated in the dishwasher’s display.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "192",
"displayOrder" : 0,
"helpful" : 10,
"notHelpful" : 9,
"question" : "How do I know when the dishwasher cycle is complete?"
}, {
"answer" : "Yes, you can! Once you open the door while a cycle is running, the dishwasher will stop. The display will show \"PRESS START\". You can now add your forgotten item and simply press START and immediately close the door to resume the cycle. A tone will sound indicating the dishwasher is continuing from the point of interruption.\n \n Note: If the dishwasher door is kept open for too long, or the door is closed without pressing START, the running cycle may be cancelled.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "190",
"displayOrder" : 0,
"helpful" : 20,
"notHelpful" : 2,
"question" : "Can I add a forgotten item if the dishwasher cycle has already started?"
}, {
"answer" : "Rinse aid greatly improves drying, reduces water spots and filming. With, water \"sheets\" off dishes rather than forming water droplets that cling and leave spots.\n \n A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse during the last rinse. If spotting or poor drying results occur, it's recommended to increase the amount of rinse aid dispensed. \n \n To add rinse aid, open the cover and pour until the liquid touches the indicated fill level. Remember to close the cover when done. Be sure not to overfill since this cause oversudsing. Gently wipe up any spills with a damp cloth.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "General" ],
"code" : "193",
"displayOrder" : 0,
"helpful" : 8,
"notHelpful" : 5,
"question" : "What are the benefits of rinse aid?"
}, {
"answer" : "You can find the rinse aid dosage level in the display window by pressing and holding RINSE for 5 seconds. The rinse aid dosage level will be displayed as L1 (the lowest), L2, L3 or L4 (the highest). Press DELAY to toggle through to the desired level. The selected setting will start blinking in the display and a beeping sound will confirm that the setting has been saved.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "194",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 3,
"question" : "How do I adjust the rinse aid level?"
}, {
"answer" : "If your dishwasher was just installed, there are few things you will want to check if it's not starting:\n - Ensure the water supply and/or circuit breaker have been turned ON.\n - If your kitchen is equipped with an On/Off switch for your dishwasher, make sure it's flipped on.\n \n Some additional tips:\n - Check to see if Child Lock or Delay Start have been activated\n - After pressing Start, the door must be completely closed within a few seconds. If not, the cycles and options selected will be cancelled and you will need to reselect in order for the dishwasher to start.\n \n If your display is showing an error message or these steps did not address your concern, you may need to contact Electrolux's Consumer Care team for assistance.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "195",
"displayOrder" : 0,
"helpful" : 3,
"notHelpful" : 35,
"question" : "What can I do if my dishwasher is not starting?"
}, {
"answer" : "To ensure your dishes are dry after your dishwasher cycle is complete, follow these easy steps:\n - Check the racks are loaded correctly. Cups and bowls should be loaded facing down, to allow for maximum drying and to prevent water from collecting in them. For additional recommendations on proper loading, refer to your Use & Care Manual.\n - Check the rinse aid and see if it needs to refilled. Rinse aid is a very important part of maximizing your dishwasher's drying capability.\n - Use Hi-Temp, Sanitize and/or Max Dry options\n \n Tip: It's recommended that your water heater setting is at least 120° F (49°C).",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "196",
"displayOrder" : 0,
"helpful" : 5,
"notHelpful" : 5,
"question" : "How can I improve the drying results with my dishwasher?"
}, {
"answer" : "If your range does not appear to be level, try the following:• Adjust the range’s leveling legs. It’s possible that your oven was not level when it was installed. To check this, simply place a rack in the center of the oven, then place a level on the rack and adjust the leveling legs.• Check your kitchen cabinet alignment. The position of your cabinets may make your oven appliance appear to not be level. Be sure your cabinets are square, and that they leave sufficient room for appliance clearance.
• Be sure your kitchen floor is level. Check your floor to be sure it’s level, strong, and stable enough to adequately support the appliance. If the floor is sagging or sloping, you might want to contact a carpenter to correct it.",
"categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "2",
"displayOrder" : 0,
"helpful" : 2,
"notHelpful" : 4,
"question" : "What should I do if my range does not appear to be level?"
}, {
"answer" : "If your dishwasher was recently installed and hooked up to a food waste disposer, make sure the disposer is empty and the knockout plug has been removed. It is usually located inside the food waste disposer inlet.\n \n - You will also want to ensure the sink spigot is not clogged. \n - Ensure the drain hose is free of kinks and bends. \n - Check to see if the cycle is complete, not in a pause. \n - Check the cylinder fine and coarse filter for food debris. For instructions to clean the filters, refer to your Use & Care Manual.\n \n If these tips do not address your concerns, please contact Electrolux's Consumer Care Center.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "199",
"displayOrder" : 0,
"helpful" : 4,
"notHelpful" : 19,
"question" : "What should I do if my dishwasher is not draining?"
}, {
"answer" : "To self-clean your oven, follow these simple steps:\n • Remove the oven racks.\n • Set your oven control to “Clean.”\n • Select a cleaning time or choose a cleaning level: light, medium, or heavy. For typical cleaning needs, we recommend that you select a cleaning time of three hours or choose the medium setting.\n • Select “Start.” (To set a delayed start, see your Use & Care Guide.)\n Note: For safety reasons, the over door will remain locked until the oven cools down. When it is sufficiently cool, the door will automatically unlock.",
"categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "use & care" ],
"code" : "20",
"displayOrder" : 0,
"helpful" : 17,
"notHelpful" : 20,
"question" : "How do I set my oven or range to self-clean?"
}, {
"answer" : "Error messages can vary. Refer to your Use & Care Manual to see if possible causes and solutions are listed for the error you are experiencing. In all error message instances, try pressing the cancel button or turning power off at the breaker for 5 minutes to see if the code clears. If the code reappears, please contact Electrolux's Consumer Care Center.",
"categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
"classificationClasses" : [ "Troubleshooting" ],
"code" : "200",
"displayOrder" : 0,
"helpful" : 12,
"notHelpful" : 28,
"question" : "What does it mean if my dishwasher display is showing an error message?"
} ],
"gtin" : "",
"images" : [ {
"altText" : "Counter-Depth Refrigerator",
"code" : "438221",
"imageType" : "PRIMARY",
"url" : "https://frigidaire.bynder.com/transform/7c237eb4-992d-4aa1-8cf3-53bfbd333cba/E23CS78HSS_843_S02-psd"
} ],
"inStockMsg" : " ",
"includedObjects" : [ ],
"isConsumerVisUS" : false,
"isEsaProduct" : false,
"isInstallService" : false,
"isLaundryPackage" : false,
"isPedestal" : false,
"isPickUpEligbile" : false,
"isRacProduct" : false,
"manual" : "https://frigidaire.bynder.com/m/6dd4cf59ba9f73f9/original/241540105en-pdf.pdf",
"manufacturer" : "Electrolux ICON Designer Series",
"msrpCADFormattedValue" : "$0.00",
"multidimensional" : false,
"name" : "Counter-Depth Refrigerator",
"nonStandardSize" : false,
"numberOfReviews" : 0,
"ownerManuals" : [ {
"altText" : "Complete Owner's Guide",
"code" : "53328",
"displayOrder" : "1",
"downloadUrl" : "https://frigidaire.bynder.com/m/6dd4cf59ba9f73f9/original/241540105en-pdf.pdf",
"language" : "en",
"mime" : "application/pdf",
"url" : "https://frigidaire.bynder.com/m/6dd4cf59ba9f73f9/original/241540105en-pdf.pdf"
}, {
"altText" : "Guide d'utilisation complet",
"code" : "54366",
"displayOrder" : "3",
"downloadUrl" : "https://frigidaire.bynder.com/m/5b91c498ca203284/original/241540105fr-pdf.pdf",
"language" : "fr",
"mime" : "application/pdf",
"url" : "https://frigidaire.bynder.com/m/5b91c498ca203284/original/241540105fr-pdf.pdf"
}, {
"altText" : "Propietario completa Guía",
"code" : "55211",
"displayOrder" : "2",
"downloadUrl" : "https://frigidaire.bynder.com/m/66ceaf11d6d617a7/original/241540105sp-pdf.pdf",
"language" : "sp",
"mime" : "application/pdf",
"url" : "https://frigidaire.bynder.com/m/66ceaf11d6d617a7/original/241540105sp-pdf.pdf"
}, {
"altText" : "Energy Guide",
"code" : "55595",
"displayOrder" : "40",
"downloadUrl" : "https://frigidaire.bynder.com/m/2d033d7884e5bb7d/original/E23CS78HS_EG-pdf.pdf",
"language" : "en,fr",
"mime" : "application/pdf",
"url" : "https://frigidaire.bynder.com/m/2d033d7884e5bb7d/original/E23CS78HS_EG-pdf.pdf"
}, {
"altText" : "Installation Instructions",
"code" : "56850",
"displayOrder" : "20",
"downloadUrl" : "https://frigidaire.bynder.com/m/6508b781bf427c6a/original/241540204-pdf.pdf",
"language" : "en,fr,sp",
"mime" : "application/pdf",
"url" : "https://frigidaire.bynder.com/m/6508b781bf427c6a/original/241540204-pdf.pdf"
}, {
"altText" : "Product Specifications Sheet",
"code" : "60915",
"displayOrder" : "10",
"downloadUrl" : "https://frigidaire.bynder.com/m/67b82ed5f748aa0f/original/E23CS78HSS_0411_EN-pdf.pdf",
"language" : "en",
"mime" : "application/pdf",
"url" : "https://frigidaire.bynder.com/m/67b82ed5f748aa0f/original/E23CS78HSS_0411_EN-pdf.pdf"
} ],
"ownersGuide" : "https://frigidaire.bynder.com/m/6dd4cf59ba9f73f9/original/241540105en-pdf.pdf",
"pdpTopHat" : [ ],
"pdpWarranty" : [ ],
"pdpWhatWeOffer" : [ {
"icon" : "https://5ypbvxa39ihl3fage541b0i.blob.core.windows.net/media/ElectroluxMedia/icons/elx-truck.png",
"name" : "Free delivery"
}, {
"icon" : "https://mediablob.electrolux.com/media/ElectroluxMedia/icons/ELX%20free%20parts%20with%20installation%20icon.png",
"name" : "Professional installation*"
}, {
"icon" : "https://5ypbvxa39ihl3fage541b0i.blob.core.windows.net/media/ElectroluxMedia/icons/elx-haulaway.png",
"name" : "Haul away*"
}, {
"icon" : "https://5ypbvxa39ihl3fage541b0i.blob.core.windows.net/media/ElectroluxMedia/icons/Icon_elx-pdp.png",
"name" : "Required installation parts (included in professional installation cost)"
}, {
"name" : "*Installation and services may not be available in all areas"
} ],
"plpImage" : "https://frigidaire.bynder.com/transform/7c237eb4-992d-4aa1-8cf3-53bfbd333cba/E23CS78HSS_843_S02-psd",
"potentialPromotions" : [ ],
"priceRange" : {
},
"productFeatures" : [ ],
"productReferences" : [ {
"referenceType" : "CONSUMABLE",
"target" : {
"code" : "EWF2CBPA",
"isConsumerVisCA" : true,
"isConsumerVisUS" : true,
"isInstallService" : false,
"mapUSD" : 39.0,
"msrpCAD" : 89.0,
"msrpCADFormattedValue" : "$89.00",
"msrpUSD" : 51.99,
"name" : "PureAdvantage™ Water Filter",
"price" : {
"bestValue" : false,
"currencyIso" : "USD",
"formattedValue" : "$58.99",
"priceType" : "BUY",
"value" : 58.99
},
"prices" : [ ],
"selected" : false,
"soldIndividually" : false,
"url" : "/c//p/EWF2CBPA"
},
"preselected" : false
}, {
"referenceType" : "CONSUMABLE",
"target" : {
"code" : "EAF1CB",
"isConsumerVisCA" : false,
"isConsumerVisUS" : true,
"isInstallService" : false,
"msrpCADFormattedValue" : "$0.00",
"msrpUSD" : 18.49,
"name" : "PureAdvantage® Air Filter",
"price" : {
"bestValue" : false,
"currencyIso" : "USD",
"formattedValue" : "$18.49",
"priceType" : "BUY",
"value" : 18.49
},
"prices" : [ ],
"selected" : false,
"soldIndividually" : false,
"url" : "/c//p/EAF1CB"
},
"preselected" : false
}, {
"referenceType" : "REQUIREDBEST",
"target" : {
"code" : "5308815072",
"isConsumerVisCA" : false,
"isConsumerVisUS" : true,
"isInstallService" : false,
"msrpCAD" : 22.99,
"msrpCADFormattedValue" : "$22.99",
"msrpUSD" : 18.99,
"name" : "6' Stainless Steel Refrigerator Waterline Kit ",
"price" : {
"bestValue" : false,
"currencyIso" : "USD",
"formattedValue" : "$18.99",
"priceType" : "BUY",
"value" : 18.99
},
"prices" : [ ],
"selected" : false,
"soldIndividually" : false,
"url" : "/c//p/5308815072"
},
"preselected" : false
}, {
"referenceType" : "REQUIREDBEST",
"target" : {
"code" : "5304520428",
"isConsumerVisCA" : false,
"isConsumerVisUS" : true,
"isInstallService" : false,
"msrpCADFormattedValue" : "$0.00",
"msrpUSD" : 13.99,
"name" : "5' Braided Stainless Steel Waterline",
"price" : {
"bestValue" : false,
"currencyIso" : "USD",
"formattedValue" : "$13.99",
"priceType" : "BUY",
"value" : 13.99
},
"prices" : [ ],
"selected" : false,
"soldIndividually" : false,
"url" : "/c//p/5304520428"
},
"preselected" : false
}, {
"referenceType" : "REQUIREDBEST",
"target" : {
"code" : "5304490728",
"isConsumerVisCA" : false,
"isConsumerVisUS" : false,
"isInstallService" : false,
"msrpCADFormattedValue" : "$0.00",
"msrpUSD" : 28.49,
"name" : "6' Stainless Steel Refrigerator Waterline Kit",
"price" : {
"bestValue" : false,
"currencyIso" : "USD",
"formattedValue" : "$28.49",
"priceType" : "BUY",
"value" : 28.49
},
"prices" : [ ],
"selected" : false,
"soldIndividually" : false,
"url" : "/c//p/5304490728"
},
"preselected" : false
} ],
"productType" : "FINISHED_GOODS",
"purchasable" : false,
"quickSpecs" : {
"classifications" : [ {
"features" : [ ],
"name" : "Quick Specification"
} ]
},
"rebate" : false,
"refProducts" : [ ],
"replacementParts" : [ ],
"reviewVisibility" : true,
"reviews" : [ ],
"selected" : false,
"showFilterCTA" : false,
"soldIndividually" : true,
"stock" : {
"isValueRounded" : false,
"stockLevel" : 0,
"stockLevelStatus" : "inStock"
},
"subscriptions" : [ ],
"summary" : "",
"unit" : "EA",
"url" : "/c//p/E23CS78HSS",
"volumePrices" : [ ],
"willItWork" : false
}