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   "color" : "Stainless Steel",
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      "isConsumerVisCA" : false,
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      "manufacturer" : "Electrolux ICON Professional Series",
      "mapCAD" : 3299.0,
      "mapUSD" : 3299.0,
      "msrpCAD" : 3699.0,
      "msrpCADFormattedValue" : "$3,699.00",
      "msrpUSD" : 3699.0,
      "name" : "French Door Refrigerator",
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   "configurable" : false,
   "description" : "FINISHED_GOODS",
   "faqData" : [ {
      "answer" : "If the temperature display is flashing, it means that the refrigerator’s electronic control system has detected a performance issue. Contact an Electrolux service provider for information about what the display means and what steps to take.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "101",
      "displayOrder" : 0,
      "helpful" : 13,
      "notHelpful" : 30,
      "question" : "What does it mean if my refrigerator’s digital temperature display is flashing?"
   }, {
      "answer" : "The humidity control is located on the inside of the warmer drawer. You can choose any position between Moist and Crispy. To set the control:\n 1. Unscrew the knob slightly.\n 2. Slide the controller to the desired location.\n 3. Screw the knob back in place.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "34",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "How do I set the warmer drawer’s humidity control?"
   }, {
      "answer" : "For best results when cleaning the interior of your warmer drawer and its door, we recommend the following:\n 1. Use a cleaner made especially for stainless steel, and follow the manufacturer's instructions.\n 2. Be sure to thoroughly rinse the cleaner from the warmer drawer interior and door. \n 3. Do NOT clean the door gasket. The gasket is essential to maintaining a good seal, so it’s best not to rub or remove it.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "36",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "How should I clean the warmer drawer’s interior and stainless steel door?"
   }, {
      "answer" : "If you are not running your dishwasher until later, perform the Rinse cycle. This will prevent food particles from hardening and creating odors.\n \n Check the cylinder fine and coarse filter for food debris that cause odors and hinder proper draining. For instructions to clean the filters, refer to your Use & Care Manual.\n \n Try running an empty load using detergent or 1 cup white vinegar (directly in the dishwasher tub). Use Normal or Heavy cycles with Hi-Temp or Sanitize options.\n \n To clean the exterior door, try using warm, soapy water. Rinse thoroughly and dry with a soft cloth.",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting", "Clean and Care" ],
      "code" : "198",
      "displayOrder" : 0,
      "helpful" : 4,
      "notHelpful" : 7,
      "question" : "How do I clean and care for my dishwasher to avoid odors?"
   }, {
      "answer" : "Closing the humidity control vent will keep your food from drying out while it’s being kept warm for serving. To keep food crispy while it’s in the warming drawer, turn on the humidity control.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "37",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "How should I use the humidity control on my warmer drawer?"
   }, {
      "answer" : "Here are our top tips to improving your cleaning results:\n - Use a cycle and options that are appropriate for the soil level of your dishes. Try using the Heavy cycle or Hi-Temp option.\n - Check the rinse aid and see if it needs to refilled. Rinse aid \"sheets\" off dishes rather than forming water droplets that cling and leave spots. \n - Run hot water at your kitchen faucet right before starting the dishwasher\n - Be sure the dishwsher racks are properly loaded. Avoid overcrowding.\n - Ensure the spray arms and detergent dispenser are not blocked.\n - Use fresh detergent, because old detergent is not always effective.\n - Check water heating setting is at least 120°F (49°C).\n \n Tip: Perform the Rinse cycle if you are not running your dishwasher until later. This will prevent food particles from hardening on your dishes.",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting", "Clean and Care" ],
      "code" : "197",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 5,
      "question" : "How can I improve the cleaning results with my dishwasher?"
   }, {
      "answer" : "To ensure the most effective performance, turn on your ventilation hood a few minutes before cooking. This will establish the upward air currents that will carry away the heat, smoke, moisture, grease, or cooking aromas that might be produced. Keep your ventilation hood turned on for about five minutes after you have finished cooking.",
      "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "41",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "When should I turn on the ventilation hood?"
   }, {
      "answer" : "To register your warmer drawer, simply call Electrolux at 1-877-4 ELECTROLUX, visit  our <a href=https://electrolux.registria.com/Product-Registration target=”_blank”>registration page</a> or drop your product registration card in the mail. \n • You will need to know your model and serial number, which can be found on the serial plate located on the right side of the drawer frame. This information can also be found on your product registration card.\n • You will also need to know the date of purchase of your appliance, shown on your receipt.\n \n Tip: It's always a good idea to record your warmer drawer’s model number, serial number, and the date of purchase, as well as to save your receipt.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "General" ],
      "code" : "38",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "How do I register my Electrolux warmer drawer?"
   }, {
      "answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:• Use heavier, high-quality cookware that is compatible with induction. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.</span• Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring around each cooking zone is helpful to determine the maximum pan size.• Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. It’s perfect for melting chocolate and cooking delicate foods and sauces.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "4",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 5,
      "question" : "How can I ensure the best results when baking?"
   }, {
      "answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:\n • Use heavier, high-quality cookware that is compatible with induction. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.\n • Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring around each cooking zone is helpful to determine the maximum pan size.\n • Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. It’s perfect for melting chocolate and cooking delicate foods and sauces.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "General" ],
      "code" : "39",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 0,
      "question" : "What can I do to ensure the best results when cooking with my warmer drawer?"
   }, {
      "answer" : "Electrolux refrigerators feature stylish European design and are loaded with ingenious features for the ultimate in fresh-food and beverage storage. When you want to stock up – whether it’s for a block party, the holidays, or just your weekly grocery shopping – Electrolux is the answer.\n • Our counter-depth refrigerators offer a sleek, built-in look without sacrificing capacity. In fact, our 23-cubic-foot side-by-sides offer the same amount of shelf space as a typical 26-foot standard-depth mode.\n • Our standard-depth refrigerators offer 23 and 26 cubic feet of ultra-efficient space.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "General" ],
      "code" : "104",
      "displayOrder" : 0,
      "helpful" : 11,
      "notHelpful" : 6,
      "question" : "What are the advantages of an Electrolux refrigerator?"
   }, {
      "answer" : "If your ice dispenser is blocked or jammed, try these steps:\n • Infrequent use of the dispenser can result in ice cubes becoming stuck together and then getting stuck in the dispenser system. Check to see if any ice cubes are blocking the dispenser and remove any that might be.\n • Remove the ice container from the freezer, allow it to thaw, and empty the contents. Clean the container, wipe it dry, and then put it back in the proper position. When new ice is made, your ice dispenser should work again.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "107",
      "displayOrder" : 0,
      "helpful" : 5,
      "notHelpful" : 15,
      "question" : "What can I do if my ice dispenser appears to be jammed?"
   }, {
      "answer" : "Electrolux connected appliances enable you to remotely control and monitor your appliance using your smart phone, the Electrolux Oven app and wireless technology.",
      "code" : "201",
      "displayOrder" : 0,
      "helpful" : 14,
      "notHelpful" : 10,
      "question" : "What is an Electrolux Connected Appliance?"
   }, {
      "answer" : "Monitor and control your connect Electrolux Wall Oven anywhere, anytime. Key features include:  · Remote Oven Control: Save time and start delicious dishes from almost anywhere by preheating and setting your oven temperature remotely.  · Connected Cooking: Make air fried crispy shrimp tacos, baked heirloom tomato tarts and decadent coffee cakes – all from the touch of a button! Mouthwatering meals are effortless when using cooking modes such as Air Fry, Bake, Convection Bake, Convection Roast, Keep Warm and No Preheat from your smart device.  · Smart Phone Notifications: Receive real-time updates and cooking notifications when Preheat and Cook Times are complete.  · Cooking Reimagined: Enhance your culinary creativity and get the most out of your Electrolux Wall Oven by accessing helpful cooking tips, tricks, premium Electrolux recipes and helpful how-to videos.  · At Your Fingertips: Access important product and warranty information, troubleshooting assistance and customer support directly from the app.",
      "code" : "202",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 4,
      "question" : "What are the benefits of an Electrolux Connected Appliance?"
   }, {
      "answer" : "Currently three Electrolux appliances can connect and be remote controlled from the Electrolux app:  · The Electrolux Single Wall Oven (ECWS3011AS)  · The Electrolux Double Wall Oven (ECWD3011AS)  · The Electrolux Microwave Combination (ECWM3011AS)",
      "code" : "203",
      "displayOrder" : 0,
      "helpful" : 4,
      "notHelpful" : 4,
      "question" : "Which Electrolux appliances are remote controlled by the app?"
   }, {
      "answer" : "Download the Electrolux Oven app from the Apple App Store or the Google Play Store, depending on which device you have: · Apple App Store · Google Play Store",
      "code" : "204",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 1,
      "question" : "Which Electrolux app should I use for my Connected Wall Oven appliance?"
   }, {
      "answer" : "The app titled Electrolux Oven is correct for wall ovens and micro-combi ovens. For your air purifier or robotic vacuum, please download the Electrolux Wellbeing App.",
      "code" : "205",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 5,
      "question" : "It says to download the Electrolux App, but I see multiple Apps? Which is correct?"
   }, {
      "answer" : "If the Frequently Asked Questions listed do not address your issue or question, you can contact Electrolux Customer Care Monday – Friday, 8:30AM – 8PM (EST) at (877) 435-3287 or via email SmartHelpUS@electrolux.com.",
      "code" : "206",
      "displayOrder" : 0,
      "helpful" : 34,
      "notHelpful" : 16,
      "question" : "How do I reach Electrolux customer care for assistance with my Connected Wall Oven?"
   }, {
      "answer" : "After downloading the Electrolux app:  · Select “Sign Up” on the app home screen  · Create a new account using a valid email address and password of at least 6 characters and one number (no spaces)  · Once your account has been created, you will receive an email to very your email address within 24 hours",
      "code" : "207",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 4,
      "question" : "How do I create an account in the Electrolux app?"
   }, {
      "answer" : "Log in to the app and follow the in-app prompts to connect your appliance and the Electrolux app. You will also find a Get Connected Card in your literature packet. This is a great tool to help you connect. We also suggest checking out our provisioning videos. Android: LINK Apple: LINK  Or try these steps:  1. Download our free Electrolux App  2. Open the app and follow the prompts:  · Have your home Wi-Fi and password ready.  · Press ON/OFF on your oven. Select Menu Options by tapping the three bar menu icon.  · Select Connectivity. Make sure the Connect option is turned on.  · Follow the steps in the app to connect your wall oven to your home Wi-Fi.  · Complete registration in the app.  3. Go back to your oven and select the Menu Options by tapping the three bar menu icon, then select Connectivity.  · Turn on Remote Operation to allow for remote control of the oven.  · The remote icon will appear on the oven control screen once the oven is connected and remote enabled.  · Some controls may vary slightly. Check your Use & Care Manual.  4. Enjoy your connected appliance!  If you experience issues connecting your appliance, please contact Electrolux Customer Care Monday – Friday, 8:30AM – 8PM (EST) at (877) 435-3287 or via email SmartHelpUS@electrolux.com.",
      "code" : "217",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 2,
      "question" : "How do I connect my appliance to the Electrolux app?"
   }, {
      "answer" : "Absolutely! You can down the Electrolux app on multiple devices in the same household. However, you will need to use the same email and password to log in.",
      "code" : "209",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 2,
      "question" : "Can multiple people in the same household use the Electrolux app on multiple devices?"
   }, {
      "answer" : "Log in to the app and follow the in-app prompts to connect your appliance and the Electrolux Oven app. You will also find a Get Connected Card in your literature packet. This is a great tool to help you connect. We also suggest checking out our provisioning videos.  Android: LINK Apple: LINK Or try these steps:  1.\tDownload our free Electrolux Oven App 2.\tOpen the app and follow the prompts:  •\tHave your home Wi-Fi and password ready.  •\tPress ON/OFF on your oven. Select Menu Options by tapping the three-bar menu icon.  •\tSelect Connectivity. Make sure the Connect option is turned on.  •\tFollow the steps in the app to connect your wall oven to your home Wi-Fi.  •\tComplete registration in the app.  3.\tGo back to your oven and select the Menu Options by tapping the three-bar menu icon, then select Connectivity.  •\tTurn on Remote Operation to allow for remote control of the oven.  •\tThe remote icon will appear on the oven control screen once the oven is connected and remote enabled.  •\tSome controls may vary slightly. Check your Use & Care Manual.  4.\tEnjoy your connected appliance!  If you experience issues connecting your appliance, please contact Electrolux Customer Care Monday – Friday, 8:30AM – 8PM (EST) at (877) 435-3287 or via email SmartHelpUS@electrolux.com.",
      "code" : "208",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 1,
      "question" : "How do I connect my appliance to the Electrolux Oven app?"
   }, {
      "answer" : "Absolutely! You can download the Electrolux Oven app on multiple devices in the same household. However, you will need to use the same email and password to log in.",
      "code" : "210",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "Can multiple people in the same household use the Electrolux Oven app on multiple devices?"
   }, {
      "answer" : "Yes, if power is lost to the entire house, your router will be disconnected from the internet as well, thus disconnecting the connection to your appliance. The good news is that as soon as power is restored, the  appliance should re-connect and function normally without user intervention. This may take up to a minute. You may receive a “lost connection” notification in the Electrolux app.",
      "classificationClasses" : [ "Troubleshooting", "use & care" ],
      "code" : "211",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "If I lose power, does my appliance lose its connection to the Electrolux Oven app?"
   }, {
      "answer" : "The following cooking modes are remote controlled in the app:  · Air Fry  · Bake  · Convection Bake  · Convection Roast  · Keep Warm  · No Preheat",
      "classificationClasses" : [ "Troubleshooting", "use & care" ],
      "code" : "212",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "What cooking modes are remote controlled with the Electrolux Oven app?"
   }, {
      "answer" : "On the Log In page, select “Forgot password” and enter your email address. Select the “Reset Password” button. Note – a link to reset your password may take up to 4 hours to receive.",
      "classificationClasses" : [ "Troubleshooting", "use & care" ],
      "code" : "213",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 2,
      "question" : "How do I change my Electrolux Oven app password?"
   }, {
      "answer" : "On the app home screen, select your appliance. Select the Support menu in the bottom right corner, then select “Remove Appliance” towards the bottom of the screen.",
      "classificationClasses" : [ "Troubleshooting", "use & care" ],
      "code" : "214",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 1,
      "question" : "How do I disconnect my appliance?"
   }, {
      "answer" : "We highly recommend allowing for new releases so you have the most up-to-date app experience.",
      "classificationClasses" : [ "use & care", "Troubleshooting" ],
      "code" : "215",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "I received a notification to update my app to a new release, do I need to do this?"
   }, {
      "answer" : "1. Open the App Store or Google Play Store.  2. Tap your profile icon at the top of the screen.  3. For iOS: Scroll to see pending updates and release notes. Tap Update next to your app to update. For Android: Tap Manage apps & device. Apps with an update available are labeled \"Update available.”",
      "classificationClasses" : [ "Troubleshooting", "use & care" ],
      "code" : "216",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "How do I force update my app?"
   }, {
      "answer" : "That is correct, we are working through one branded app experience in the future but for now the Electrolux Oven App is the correct one to use.",
      "code" : "218",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "My app was originally called just Electrolux and now it’s saying Electrolux Oven is that correct?"
   }, {
      "answer" : "No this update is just regarding the name change and a new app graphic. However, we recommend always updating to the new release so you have the most up-to-date experience.",
      "code" : "219",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "Does the new app change anything?"
   }, {
      "answer" : "We apologize for the inconvenience and confusion. The correct app for your oven is the Electrolux Oven App. Our current Electrolux App supports other connected products. We are working to bring a more simple approach to our apps, please stay tuned as we continue to work to make the experience better for you.",
      "code" : "220",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 2,
      "question" : "I downloaded the Electrolux App and it doesn’t give me the option to add my Electrolux oven?"
   }, {
      "answer" : "Electrolux Warranty Corporation (EWC) has transferred its obligations on its service contract portfolio. Your agreement was between you, the purchaser, and EWC. All existing active service contracts will now be agreements between you, the purchaser, and OnPoint Warranty Solutions LLC, 1400 Main St, Suite 132, Clarksville IN 47129. Electrolux will continue to administer your contract and the process to obtain service will stay the same.  ",
      "code" : "225",
      "displayOrder" : 1,
      "helpful" : 5,
      "notHelpful" : 3,
      "question" : "What does the service contract transfer mean to me? "
   }, {
      "answer" : "No, your coverage remains intact until the renewal or expiration of your contract and does not affect your contract benefits. Your rights under the terms and conditions of your current contract will remain the same.",
      "classificationClasses" : [ "General" ],
      "code" : "222",
      "displayOrder" : 3,
      "helpful" : 4,
      "notHelpful" : 0,
      "question" : "Does the transfer change my coverage? "
   }, {
      "answer" : "The process to request service remains the same. Simply call 1-866-386-5286 (toll free) to request service. Electrolux and its team are ready and waiting to help you if your covered appliance needs to be repaired under the agreement.  Nothing changes in the service experience you have had to date, including any claims for which service has already been scheduled.  ",
      "classificationClasses" : [ "General" ],
      "code" : "223",
      "displayOrder" : 5,
      "helpful" : 17,
      "notHelpful" : 4,
      "question" : "How do I request service? "
   }, {
      "answer" : "The process to purchase or renew service contract coverage remains the same. To renew coverage on your current Electrolux product, or add coverage for an additional product, please call our customer care team at 1-866-386-5286 (toll free). The benefits and exclusions may differ under your renewed contract. ",
      "classificationClasses" : [ "General" ],
      "code" : "224",
      "displayOrder" : 4,
      "helpful" : 9,
      "notHelpful" : 5,
      "question" : "How do I renew my service contract?"
   }, {
      "answer" : "OnPoint Warranty Solutions LLC provides warranty service solutions across a wide range of consumer and commercial products, such as appliances, electronics, home systems and HVAC, mobile and computing devices, among others.    OnPoint enables Electrolux to offer its consumers a fully underwritten service contract program, which relies on the strength of Electrolux’s quality of product, as well as its employed and contracted 3rd party service technicians.  ",
      "classificationClasses" : [ "General" ],
      "code" : "226",
      "displayOrder" : 2,
      "helpful" : 7,
      "notHelpful" : 4,
      "question" : "Who is OnPoint Warranty? "
   }, {
      "answer" : "A recipe for success in any kitchen, Electrolux built-in and freestanding ranges serve up a variety of cooking options in a stylishly designed range that looks good anywhere. From the oven to the cooktop, our ranges are full of thoughtful features that help serious multi-taskers in their kitchens.\n \n Available in electric, gas and dual-fuel configurations, Electrolux ranges are perfect for replacement, remodels or new construction.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "19",
      "displayOrder" : 0,
      "helpful" : 15,
      "notHelpful" : 23,
      "question" : "What are the advantages of an Electrolux range?"
   }, {
      "answer" : "Depending on your model, you’ll know that the cycle is complete if you see the LED light shining on the floor, or if CLEAN is illuminated in the dishwasher’s display.",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "192",
      "displayOrder" : 0,
      "helpful" : 10,
      "notHelpful" : 9,
      "question" : "How do I know when the dishwasher cycle is complete?"
   }, {
      "answer" : "Yes, you can! Once you open the door while a cycle is running, the dishwasher will stop. The display will show \"PRESS START\". You can now add your forgotten item and simply press START and immediately close the door to resume the cycle. A tone will sound indicating the dishwasher is continuing from the point of interruption.\n \n Note: If the dishwasher door is kept open for too long, or the door is closed without pressing START, the running cycle may be cancelled.",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "190",
      "displayOrder" : 0,
      "helpful" : 20,
      "notHelpful" : 2,
      "question" : "Can I add a forgotten item if the dishwasher cycle has already started?"
   }, {
      "answer" : "Rinse aid greatly improves drying, reduces water spots and filming. With, water \"sheets\" off dishes rather than forming water droplets that cling and leave spots.\n \n A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse during the last rinse. If spotting or poor drying results occur, it's recommended to increase the amount of rinse aid dispensed. \n \n To add rinse aid, open the cover and pour until the liquid touches the indicated fill level. Remember to close the cover when done. Be sure not to overfill since this cause oversudsing. Gently wipe up any spills with a damp cloth.",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "193",
      "displayOrder" : 0,
      "helpful" : 8,
      "notHelpful" : 5,
      "question" : "What are the benefits of rinse aid?"
   }, {
      "answer" : "You can find the rinse aid dosage level in the display window by pressing and holding RINSE for 5 seconds. The rinse aid dosage level will be displayed as L1 (the lowest), L2, L3 or L4 (the highest). Press DELAY to toggle through to the desired level. The selected setting will start blinking in the display and a beeping sound will confirm that the setting has been saved.",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "194",
      "displayOrder" : 0,
      "helpful" : 5,
      "notHelpful" : 3,
      "question" : "How do I adjust the rinse aid level?"
   }, {
      "answer" : "If your dishwasher was just installed, there are few things you will want to check if it's not starting:\n  - Ensure the water supply and/or circuit breaker have been turned ON.\n  - If your kitchen is equipped with an On/Off switch for your dishwasher, make sure it's flipped on.\n \n Some additional tips:\n  - Check to see if Child Lock or Delay Start have been activated\n  - After pressing Start, the door must be completely closed within a few seconds. If not, the cycles and options selected will be cancelled and you will need to reselect in order for the dishwasher to start.\n \n If your display is showing an error message or these steps did not address your concern, you may need to contact Electrolux's Consumer Care team for assistance.",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "195",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 35,
      "question" : "What can I do if my dishwasher is not starting?"
   }, {
      "answer" : "To ensure your dishes are dry after your dishwasher cycle is complete, follow these easy steps:\n - Check the racks are loaded correctly. Cups and bowls should be loaded facing down, to allow for maximum drying and to prevent water from collecting in them. For additional recommendations on proper loading, refer to your Use & Care Manual.\n - Check the rinse aid and see if it needs to refilled. Rinse aid is a very important part of maximizing your dishwasher's drying capability.\n - Use Hi-Temp, Sanitize and/or Max Dry options\n \n Tip: It's recommended that your water heater setting is at least 120° F (49°C).",
      "categories" : [ "M_DishCare_Dishwasher", "M_DishCare", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "196",
      "displayOrder" : 0,
      "helpful" : 5,
      "notHelpful" : 5,
      "question" : "How can I improve the drying results with my dishwasher?"
   }, {
      "answer" : "If your range does not appear to be level, try the following:• Adjust the range’s leveling legs. It’s possible that your oven was not level when it was installed. To check this, simply place a rack in the center of the oven, then place a level on the rack and adjust the leveling legs.• Check your kitchen cabinet alignment. The position of your cabinets may make your oven appliance appear to not be level. Be sure your cabinets are square, and that they leave sufficient room for appliance clearance.<br />• Be sure your kitchen floor is level. Check your floor to be sure it’s level, strong, and stable enough to adequately support the appliance. If the floor is sagging or sloping, you might want to contact a carpenter to correct it.</p>",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "2",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 4,
      "question" : "What should I do if my range does not appear to be level?"
   }, {
      "answer" : "• A built-in range is designed to slide in and fit flush with your countertop. This is ideal for an island and can also be used in a regular setting to showcase a decorative backsplash. With a built-in range (also called a slide-in range), the cooktop and oven controls are at the front of the appliance.• A freestanding range is used in traditional installations (against the kitchen wall), and typically has controls at the back of the cooktop.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "10",
      "displayOrder" : 0,
      "helpful" : 16,
      "notHelpful" : 4,
      "question" : "What is the difference between a built-in and a freestanding range or stove?"
   }, {
      "answer" : "Designed with a dual-flame, sealed burner, this cooktop offers the widest range of BTU performance in the industry, for the utmost versatility – from a roaring 18,000-BTU boil to a gentle 450-BTU simmer.",
      "classificationClasses" : [ "General" ],
      "code" : "24",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 2,
      "question" : "How does the min-2-max™ burner work on my gas cooktop?"
   }, {
      "answer" : "With faster, more responsive heating, more energy-efficient cooking and easier cleaning, induction takes cooking to a whole new level. It combines the benefits of gas and electric cooktops – merging the power of gas with the easy cleanup of electric.\n \n Using electromagnetic energy, heat is transferred directly to the cookware, so the cooktop remains cooler. And induction allows for more precise control when cooking – you can instantly adjust the heat to a delicate simmer or bring it to a quick boil.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "27",
      "displayOrder" : 0,
      "helpful" : 5,
      "notHelpful" : 3,
      "question" : "What is induction and how does it work?"
   }, {
      "answer" : "For your safety, there are a few conditions that will cause your cooktop to automatically turn off, including:\n • The heat sensor has detected a high temperature inside the oven. We recommend that you check to be sure the appliance’s vent holes are not blocked.\n • Fluids have spilled onto the cooktop, or an object is lying on its control area. Simply clean any spills or remove any objects, then turn your cooktop back on.\n • Your cooktop has been in use continuously for over 12 hours. Sensing this extended use will cause the cooktop to turn off.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "26",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 5,
      "question" : "Why does my induction cooktop turn off while I’m cooking?"
   }, {
      "answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:\n • Use heavier, high-quality cookware that is compatible with induction. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.\n • Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring around each cooking zone is helpful to determine the maximum pan size.\n • Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. It’s perfect for melting chocolate and cooking delicate foods and sauces.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "28",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 1,
      "question" : "What can I do to ensure the best results when cooking with my range with induction cooktop?"
   }, {
      "answer" : "To register your freestanding or built-in range, simply call Electrolux at 1-877-4 ELECTROLUX, visit our  <a href=https://electrolux.registria.com/Product-Registration target=”_blank”>registration page</a>, or drop your product registration card in the mail.\n • You will need to know your model number and serial number, which can be found on the serial plate located on the right side of the lower drawer. This information can also be found on your product registration card.\n • You will also need to know the date of product purchase shown on your receipt.Tip: It’s always a good idea to record your range’s model, serial number, and the date of purchase, as well as to save your receipt.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "29",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 0,
      "question" : "How do I register my Electrolux range?"
   }, {
      "answer" : "If you need to remove the warmer drawer, follow these steps:\n 1. First, turn the power off the circuit breaker.\n 2. Open the warmer drawer to the “fully opened” position.\n 3. Locate the glide levers on each side of the drawer.\n 4. Pull up on the right glide lever, and push down on the left glide lever.\n 5. Pull the warmer drawer away from the range.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "31",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 3,
      "question" : "How can I remove the warmer drawer?"
   }, {
      "answer" : "For best results, we recommend heating your bowls and plates at 140°F. Place empty dishes on the rack, keeping them off the bottom of the warmer drawer.\n \n To heat a dish more than 140°F, or to heat your fine china, be sure to check the manufacturer’s guidelines for maximum heat tolerance.\n \n Not all types of cookware/dinnerware are recommended for use in your warmer drawer. Please consult your owner's manual for information.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "General" ],
      "code" : "30",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "What is the best way to warm empty serving bowls or plates?"
   }, {
      "answer" : "The temperature settings you can choose for your warmer drawer are:\n • Auto (default): 170°F / 76°C\n • Minimum to keep warm: 150°F / 66°C\n • Maximum to keep warm: 190°F / 88°C",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "32",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "What is the temperature range of the warmer drawer?"
   }, {
      "answer" : "To put your warmer drawer back in place: \n Pull the plastic slider to the front of the glide slots on each side of the warmer drawer cavity.Align the glide on each side of the warmer drawer with the glide slot in the drawer cavity.Push the warmer drawer into the drawer cavity approximately two inches, until the glide levers click.If you do not hear the glide levers click, or if the warmer drawer does not feel like it is secured in place, remove the drawer and repeat steps 1 through 3.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "33",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "How do I put the warmer drawer back in after I’ve removed it?"
   }, {
      "answer" : "<p class=\"answer\">Yes, this is normal. The fan stays on for a period of time in order to help cool the oven.</p>",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "3",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 4,
      "question" : "Is it normal for my oven's fan to run after the oven has been turned off?"
   }, {
      "answer" : "The Electrolux warmer drawer keeps food or plates warm and ready to serve. It’s the perfect solution when dinner is delayed, or when multicourse meals are on the menu.",
      "categories" : [ "M_FoodPreparation_WarmerDrawer", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "General" ],
      "code" : "35",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 0,
      "question" : "What are the advantages of an Electrolux warmer drawer?"
   }, {
      "answer" : "Electrolux’s French door refrigerators make up to 9 pounds of ice in 24 hours – twice the ice of any refrigerator ice maker. With Electrolux’s French door refrigerator, you’ll always have filtered, restaurant-quality ice in a new drink-friendly shape.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "103",
      "displayOrder" : 0,
      "helpful" : 8,
      "notHelpful" : 7,
      "question" : "How much ice does my french door refrigerator produce?"
   }, {
      "answer" : "For the best ventilation of your kitchen, the only air currents should be those that are created by the ventilation hood.\n \n While you’re cooking, try to reduce drafts in your kitchen as much as you can. A draft that blows across your range or cooktop can cause the heat, steam, moisture, grease, and aromas to escape from your ventilation hood.",
      "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "40",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "Will a draft blowing through my kitchen affect my ventilation hood’s performance?"
   }, {
      "answer" : "For best results, use a fan speed that’s just high enough to draw steam and cooking odors up and out of your kitchen, adjusting the fan as needed during the cooking process.\n \n For gas cooktops, it’s best to use the lowest fan setting on your ventilation hood. In general, you’ll know you need to lower the fan speed if the gas flame is being blown by the air movement, if the burner continually sparks or clicks, or if the burner flame repeatedly blows out.",
      "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "42",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 0,
      "question" : "What is the best fan speed to use if I have a gas range/stove or a gas cooktop?"
   }, {
      "answer" : "Add elegance and innovation to your kitchen with an Electrolux ventilation hood. It quietly and swiftly whisks away cooking aromas, while adding a splash of sophistication to your surroundings. Available in 42\", 36\", and 30\" configurations, Electrolux ventilation hoods:\n • Swiftly whisk steam and cooking odors out of your kitchen.\n • Operate quietly, leaving plenty of room for conversation in your kitchen.\n • Can be mounted above your island, above your peninsula, or on your wall.",
      "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "General" ],
      "code" : "43",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 3,
      "question" : "What are the advantages of an Electrolux ventilation hood?"
   }, {
      "answer" : "There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:\n • Use heavier, high-quality cookware that is compatible with induction. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.\n • Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring around each cooking zone is helpful to determine the maximum pan size.\n • Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. It’s perfect for melting chocolate and cooking delicate foods and sauces.",
      "categories" : [ "M_FoodPreparation_Ventilation", "M_FoodPreparation", "View-All-Smudgeproof" ],
      "classificationClasses" : [ "General" ],
      "code" : "44",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 1,
      "question" : "What can I do to ensure the best results when cooking with my vent?"
   }, {
      "answer" : "The racks of the wine cooler allow for horizontal storage of wine – your bottles will be positioned so that the wine remains in contact with the cork, assuring that the cork does not dry out.\n \n For best results when stocking your wine cooler:\n • Store white and sparkling wines on the bottom to middle racks.\n • Store red wine on the top racks. \n • Stock your wine cooler starting from the bottom rack and work to the top, and stock each rack starting from the back.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "45",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 3,
      "question" : "What is the recommended method for arranging my wine bottles?"
   }, {
      "answer" : "In the event of a power failure, an audible alert will sound, and the “Power Fail” indicator on the right side of the wine cooler’s display will blink. \n \n The “Mute Sounds” indicator will also blink. You can press this to acknowledge the alert and turn off the alert sound. Once you do, the Power Fail indicator will turn off and the wine cooler will resume normal operation. \n \n Note: Until you acknowledge the alert, you cannot adjust any other functions on the control panel.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "46",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 4,
      "question" : "How will the wine cooler alert me in case of a power failure?"
   }, {
      "answer" : "If wine is your passion – or if you just like having your favorite vintages close at hand – our wine cooler is a must. With an ample 46-bottle capacity, exceptionally precise temperature control, and versatile installation options, the wine cooler lets you confidently store – and proudly display – your favorite vintages.",
      "categories" : [ "M_FoodPreservation_Refrigerators_WineStorage", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "M_FoodPreservation_Refrigerators_BeverageCenter", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ],
      "classificationClasses" : [ "General" ],
      "code" : "47",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "What are the advantages of an Electrolux wine cooler?"
   }, {
      "answer" : "To register your wine cooler, simply call Electrolux at 1-877-4 ELECTROLUX, visit our <a href=https://electrolux.registria.com/Product-Registration target=”_blank”>registration page</a>, or drop your product registration card in the mail.\n • You will need to know your model and serial number, which can be found on the serial plate located on the ceiling of your unit. This information can also be found on your product registration card.\n • You will also need to know the date of purchase of your appliance, shown on your receipt.\n \n Tip: It’s always a good idea to record your wine cooler’s model number, serial number, and the date of purchase, as well as to save your receipt.",
      "categories" : [ "M_FoodPreservation_Refrigerators_WineStorage", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "M_FoodPreservation_Refrigerators_BeverageCenter", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation" ],
      "classificationClasses" : [ "General" ],
      "code" : "48",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "How do I register my Electrolux wine cooler?"
   }, {
      "answer" : "The Electrolux Premium Laundry Collection has amazing features that allow you to effortlessly keep up with your family’s wardrobe changes.\n \n Electrolux front load washers have many advantages over standard top-load washers:\n \n Front load washers have no center agitator and rely on tumbling to wash gently and rinse completely. This helps your clothes feel fresher and last longer.\n Front load washers save energy and water by automatically sensing the amount of water your laundry load requires and adjusting the water level accordingly.\n The installation options for front load washers are more flexible than standard top-load units, to better suit the style of your home and lifestyle. Many Electrolux models have reversible washer and dryer doors and all of them can be stacked. You can also create a more ergonomically friendly space by installing pedestal drawers if you prefer the washer and dryer side by side.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ],
      "classificationClasses" : [ "General" ],
      "code" : "49",
      "displayOrder" : 0,
      "helpful" : 139,
      "notHelpful" : 51,
      "question" : "What are the advantages of a Front Load Washer over standard top-load washers?"
   }, {
      "answer" : "<p><span>Imagine stress-free holiday cooking. Select models offer the Perfect Turkey® Button, which ensures moist, delicious poultry every time. The oven can be programmed for Perfect Turkey® at any temperature between 170°F and 550°F, with a default temperature of 325°F. The probe default temperature for the Perfect Turkey® feature is 180°F.</span></p>",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "General" ],
      "code" : "5",
      "displayOrder" : 0,
      "helpful" : 6,
      "notHelpful" : 3,
      "question" : "What is the Perfect Turkey® Button?"
   }, {
      "answer" : "The model number and serial number are located on a sticker that you’ll see in the interior space of the unit when the door is open, depending on the model.\n \n Don’t forget to  <a href=https://electrolux.registria.com/Product-Registration target=”_blank”>register</a> your Electrolux product. Once you have registered, you will receive the Electrolux e-newsletter filled with product tips, and useful information. It will also give you easy access to your warranty information and product care tips.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ],
      "classificationClasses" : [ "General" ],
      "code" : "50",
      "displayOrder" : 0,
      "helpful" : 52,
      "notHelpful" : 55,
      "question" : "Where can I locate my Model number and Serial number?"
   }, {
      "answer" : "Once you have  <a href=https://electrolux.registria.com/Product-Registration target=”_blank”>registered</a>, you’ll receive the Electrolux e-newsletters filled with product tips and useful information. You will also have easy access to your warranty information and product care tips.\n \n To   <a href=https://electrolux.registria.com/Product-Registration target=”_blank”>register</a> your product you will need your model and serial number, which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information.\n \n You can also drop your product registration card in the mail. If you have any questions, please contact Electrolux at 1-877-435-3287 or open the Live Chat Icon",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ],
      "classificationClasses" : [ "General" ],
      "code" : "51",
      "displayOrder" : 0,
      "helpful" : 30,
      "notHelpful" : 10,
      "question" : "What are the benefits of registering my Electrolux Product?"
   }, {
      "answer" : "<a target=\"_blank\" href=\"https://5ypbvxa39ihl3fage541b0i.blob.core.windows.net/media/gen2-washer-quick-start-guide---en%20(1).pdf\">Quick Start Guide</a>",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ],
      "classificationClasses" : [ "General" ],
      "code" : "52",
      "displayOrder" : 0,
      "helpful" : 121,
      "notHelpful" : 185,
      "question" : "I am a new owner of an Electrolux Front Load Washer and would like a Quick Start Guide"
   }, {
      "answer" : "For optimal care of your washer, please refer to the guidelines included in your Use & Care Guide. However, here are some quick tips:\n \n Promptly remove finished loads\n Clean the top and sides of the washer with a damp cloth or mild soap and water. Be sure to avoid hard, gritty or abrasive cleansers.\n Crack the door open when your washer is not in use to keep it fresh. Some models have a feature that props the door open when the washer is not in use.\n When washing heavily soiled items, shake or brush off excess dirt and sand before putting them in the washer. If any dirt remains in the drum after washing, wipe it with a non-abrasive cleaner, then rinse.\n Most models have a System Clean Cycle or Clean Washer Cycle and will automatically prompt you to run the cycle every 50 wash cycles. This feature uses hot water and two rinses to remove any odor-causing residue in your washer. Your Use & Care Guide will provide more information.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "53",
      "displayOrder" : 0,
      "helpful" : 185,
      "notHelpful" : 210,
      "question" : "What is the best way to care and clean for my Electrolux Front Load Washer?"
   }, {
      "answer" : "Electrolux stylish, high-quality refrigerator doors are produced from 201-grade stainless steel.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "General" ],
      "code" : "111",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 8,
      "question" : "What grade of stainless steel is used in my Electrolux refrigerator?"
   }, {
      "answer" : "If your ice maker won’t stop making ice, it might be because its wire signal arm is being held down by an item in the freezer, or by ice cubes that have frozen together over the arm. If you see that this is the case, simply release the arm by moving the item or removing any ice cubes.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "106",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 5,
      "question" : "Is it normal to hear a popping or cracking sound when the freezer motor comes on?"
   }, {
      "answer" : "If no ice is coming out of your refrigerator’s ice dispenser, it might be because there is not enough ice in the ice maker. To make sure your freezer is producing enough ice: \n \n • Be sure your water supply is connected to the refrigerator (see the Installation Instructions).\n • Check that the ice maker is turned on. After ice is made, your dispenser should work.\n • Turn your freezer control to a colder setting, so that ice will be made more quickly. After ice is made, your dispenser should work.\n • If your refrigerator is equipped with a Fast Ice™ setting or a Fast Freeze™ button, you can turn on either of these features to help make ice more quickly.\n • Open the water line valve. Allow enough time for ice to be made; when it has been made, the dispenser should work.\n • Be sure that your freezer door is closed. \n Note: If the ice dispenser’s paddle has been held in for four to five minutes, the motor will become overloaded. It will reset in approximately three minutes, after which you can get ice from the dispenser.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "108",
      "displayOrder" : 0,
      "helpful" : 8,
      "notHelpful" : 37,
      "question" : "Why am I not getting ice from my ice dispenser?"
   }, {
      "answer" : "Yes, this is normal. Bubbling or gurgling sounds can occur as the refrigerant, which is used to cool the freezer, circulates throughout the system.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "110",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 2,
      "question" : "Is it normal to hear a bubbling or gurgling sound from my refrigerator?"
   }, {
      "answer" : "To https://electrolux.registria.com/Product-Registration register your refrigerator, simply call Electrolux at 1-877-4ELECTROLUX, visit electroluxappliances.com, or drop your product registration card in the mail.  • You will need to know its model and serial number, which can be found on the serial plate, located on the right hand side of the refrigerator. This information can also be found on your product registration card. • You will also need to know the date of product purchase shown on your receipt.  Tip: It’s always a good idea to record your refrigerator’s model number, serial number, and the date of purchase, as well as to save your receipt.",
      "categories" : [ "M_FoodPreservation_Refrigerators", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_FrenchDoor", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "Frigidaire-Gallery-Collection", "M_FoodPreservation", "M_FoodPreservation_Freezers_AllFreezer", "View-All-Smudgeproof", "M_FoodPreservation_Freezers", "M_FoodPreservation", "M_FoodPreservation_Refrigerators_BeverageCenter", "CC_Majors_FrigNav", "View-All-Smudgeproof", "M_FoodPreservation_Refrigerators", "CC_Majors", "Frigidaire-Gallery-Collection", "Wine_Beverage_Refrigerator_Combo", "M_FoodPreservation", "M_FoodPreservation_IceMaker", "View-All-Smudgeproof", "M_FoodPreservation" ],
      "classificationClasses" : [ "General" ],
      "code" : "113",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 2,
      "question" : "How do I register my Electrolux refrigerator?"
   }, {
      "answer" : "Some noises are perfectly normal and part of the washer’s operations:\n \n Drain hose:  The washer has a flexible drain hose to carry water from the washer to the stand pipe of your home. You may hear water flowing into your stand pipe.\n Water Valves / Dispenser: As water enters the dispenser, it is common to hear a water flowing sound. This sound may vary slightly based on the water pressure in your home.\n Door lock: Your washer is equipped with a door lock with an electric solenoid. There will be a clicking sound as the washer door is being locked and unlocked.\n Drain / Pumps: Your washer is equipped with multiple high velocity system pumps. It is normal to hear humming and gurgling sounds as water is either pumped from the washer during the drain phase or recirculated during the prewash and wash phases. Both of these sounds are normal and indicate your pump is functioning correctly.\n High Speed motor: A powerful motor is used to drive the washer tub to high spin speeds to extract water from your load. You will hear a sound associated with these higher spin speeds. This sound is normal and may vary slightly as the spin speed varies with the load size and cycle selected\n \n  \n \n It is also normal for a heavy wash load to occasionally produce a thumping sound at the beginning of the Spin cycle. Belt buckles or other metal fasteners on items being washed may cause rattling or clanking sounds, too. You can fasten these items or turn garments inside out to reduce the sounds.\n \n Rattling or clanking may also be caused by foreign objects (such as coins) in the drum. If you think this is the issue, stop the washer and check for any objects in the drum. If none are present and the sound continues, we recommend running an empty load to see if the noise still continues. This will allow you to determine if the noise is coming from the unit or an article that was being washed. If the noise is still present during the empty load, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "67",
      "displayOrder" : 0,
      "helpful" : 19,
      "notHelpful" : 19,
      "question" : "Is it normal for my washer to make sounds or noises?"
   }, {
      "answer" : "The Sanitize temperature option on your washing machine is designed to reduce the amount of microorganisms on your clothing and prevent them from contaminating subsequent loads of laundry.\n \n It is recommended that you set your water heater to 120 degrees or higher to ensure proper performance during this cycle. If the setting is lower or the load is extra-large, the cycle time may be extended.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "65",
      "displayOrder" : 0,
      "helpful" : 34,
      "notHelpful" : 10,
      "question" : "What is the Sanitize setting and when is it best to use?"
   }, {
      "answer" : "If your washer does not start, check the following:\n \n Some models have a Power button that must be pressed before you select the wash cycle and options.\n Once you have selected the wash cycle and options, don’t forget to press Start.\n Some models have touch screens (similar to smartphones), which means you must use your fingertip to make selections on the control panel.\n Make sure you have not unintentionally activated the Delay Start option.\n The wash cycle is in a pause stage. This is normal, a pause occurs between the Wash and Spin cycles, with a longer pause occurring during the Soak cycle. With front load washers, normal pauses also occur as part of the reverse tumbling action. If the light next to the Start/Pause button is flashing, this may be an indication that the unit is paused. Press the Start/Pause button again to resume the cycle.\n The power cord may not be plugged in or the connection may be loose. Check that your washer’s plug fits tightly into the wall outlet. Note: Do not use an extension cord. The power to the washer may be greatly reduced and not allow your washer to perform properly.\n The door may not be closed. For your safety, the washer will not operate when the door is not closed properly.\n The water valves must be turned on and water available to the unit.\n Ensure the water pressure in your house is high enough for the unit to operate properly.\n A fuse may be blown in your home, or a circuit breaker tripped. If this is the case, reset the circuit breaker or replace the fuse (but do not increase the fuse capacity). If you have an overloaded circuit, please contact a qualified electrician.\n If you are unable to resolve an issue or need more information, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "General" ],
      "code" : "68",
      "displayOrder" : 0,
      "helpful" : 15,
      "notHelpful" : 45,
      "question" : "What should I do if my washer does not start?"
   }, {
      "answer" : "<p><span>If your cooktop’s electric burners don’t turn on, check the following:</span><br /><span>• The control. Be sure to use the correct control for the element needed and ensure that it is ON.</span><br /><span>• The heat setting. Turn the control to a slightly higher setting until the element comes on.</span><br /><span>• Power to appliance. Reset the cooktop by turning the breaker off and then on again.</span><br /><span>• Your electricity source. If a power outage has occurred, you might want to call your local electric company.</span><br /><span>If the burners still do not turn on, contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.</span></p>",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "7",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 4,
      "question" : "What should I do if my electric burners don't turn on?"
   }, {
      "answer" : "If water is flowing slowly into your washer, or not flowing at all, you might find a solution by checking the following:\n \n Hot and cold water faucets. Be sure that your water supply faucets are completely open.\n Water fill hoses. Check your water hoses to see if they are kinked. If so, simply straighten the hoses. You may need to replace the hoses if they do not remain straight.\n Water pressure. Your washer needs sufficient water pressure to fill up properly. Depending on the water pressure in your home, which varies, you may want to avoid excessive water use elsewhere in your home while the washer is filling.\n Water supply. Turn on another faucet in your home to check the water supply in your area. You may need to wait until your water supply and pressure increase before running your washer.\n The filter on the water valve. If the filter screens on your water valve are clogged, turn off your water faucets and remove the hoses from the water valve connections on the back of the washer. Clean the filter screens, then reconnect the hoses and turn on the water. Check for any leaks at the connections and tighten if necessary.\n If you are unable to resolve an issue or need more information, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "70",
      "displayOrder" : 0,
      "helpful" : 18,
      "notHelpful" : 21,
      "question" : "How can I increase the water flow to my washer?"
   }, {
      "answer" : "Your Electrolux Front Load washer will automatically determine the proper water level for each load, you don’t have to do anything to adjust it. Because this type of washer is water efficient, it’s normal for the water level to always be below the bottom of the door.\n \n Electrolux Front Load washers are designed to both maximize water usage and the cleaning of your laundry. You will notice significantly less water usage in your front load washer than you are used to seeing in other units, especially top-load washers. The addition of extra water may actually result in your laundry not being cleaned as well. Tumbling action and recirculating pumps help distribute the water and detergent to clean your laundry more efficiently.\n \n If you are unable to resolve an issue or need more information, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "69",
      "displayOrder" : 0,
      "helpful" : 51,
      "notHelpful" : 12,
      "question" : "My washer’s water level does not cover my laundry load. Is this normal?"
   }, {
      "answer" : "If water is flowing into your washer, but the drum does not fill, it might be due to one of the following reasons:\n \n Water pressure. Your washer needs sufficient water pressure to fill. Depending on the water pressure in your home, which varies, you may want to avoid excessive water use elsewhere in your home while the washer is filling.\n The drain standpipe length. To prevent siphoning off of incoming water, the standpipe cannot be too short, it must be at least 24 inches high.\n The drain hose fit. If the drain hose fits too tightly in the standpipe, siphoning could result. Be sure there is a gap between the drain hose and the standpipe, and that the standpipe is at least one-and-one quarter inches in diameter.\n The drain hose pushed too far down the standpipe. The drain hose should be securely inserted into the standpipe, but not so far down that it reaches the trap area of the standpipe plumbing.\n If you have additional questions please refer to the Installation Instruction manual for your model.\n \n Or you may <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "71",
      "displayOrder" : 0,
      "helpful" : 4,
      "notHelpful" : 12,
      "question" : "If water is entering my washer but not filling it up, what should I do?"
   }, {
      "answer" : "Yes, it is normal for a small amount of water to remain in the dispenser drawer. This is a result of the siphoning action and part of the operation of the washer. If you like, you can simply remove the dispenser drawer and empty the water. Don’t forget to regularly clean your dispenser drawer to prevent clogs and buildup. For more information, please refer to your Use & Care Guide in the Care and Cleaning section.\n \n If you are unable to resolve an issue or need more information, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "72",
      "displayOrder" : 0,
      "helpful" : 28,
      "notHelpful" : 14,
      "question" : "Is it normal for water to collect in the dispenser compartment?"
   }, {
      "answer" : "If your load is out of balance, it may prevent the washer from spinning. Rearrange the items in your load to allow proper spinning, possibly adding one or two similar items to help balance the load. \n \n If the load is comprised of items that cannot be distributed around the drum, such as a single pillow or stuffed animal, the washer will not spin. Additional items will need to be added to the unit to better balance the weight of the load.\n \n If you are unable to resolve an issue or need more information, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "74",
      "displayOrder" : 0,
      "helpful" : 7,
      "notHelpful" : 25,
      "question" : "What should I do if my washer is not spinning?"
   }, {
      "answer" : "If your clothes seem wetter than they should be after the Spin cycle, please check the following:\n \n The drain hose should be straight and unclogged. It should be securely inserted into the standpipe, but not so far in that it reaches the trap area of the standpipe plumbing. Inserting the drain hose too far can cause water from the drain to slowly siphon back into the washer.\n The load might be too small. If so, add a few similar items.\n The load might be too big. The drum of our washer should not be tightly packed with clothes (door should close easily).\n If this doesn’t happen often, select the Rinse and Spin cycle and deselect Extra Rinse as an option. This will allow the washer to perform only the Spin cycle on the load.\n If you are unable to resolve an issue or need more information, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "73",
      "displayOrder" : 0,
      "helpful" : 27,
      "notHelpful" : 21,
      "question" : "If my clothes are too wet after the Spin cycle, what can I do?"
   }, {
      "answer" : "If your washer is draining water slowly, you can check the following:\n \n The drain hose. If it’s kinked, straighten it to improve water flow to the drain.\n The drain. Be sure it’s clear and not clogged.\n The height of the standpipe (drain hose). It cannot be more than 96 inches high.\n The drain hose seal. If the drain hose has been taped (or sealed) into the standpipe, the seal should not be completely tight, because the standpipe needs air for proper draining. If necessary, remove some of the tape on the seal to make an air path.\n The drain hose fit. If it fits too tightly in the standpipe, create an air gap between the drain hose and the standpipe so that it can drain properly. The standpipe needs to be at least one-and-one-quarter inches in diameter.\n The amount of detergent. Using too much detergent can also inhibit draining.\n The pump. It’s possible that your pump, drain hose or coin trap filter may be clogged. If you suspect this is the case, you should contact an authorized service provider.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "75",
      "displayOrder" : 0,
      "helpful" : 8,
      "notHelpful" : 14,
      "question" : "What should I do if my washer is draining slowly?"
   }, {
      "answer" : "Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.",
      "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "117",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 2,
      "question" : "I see discolored areas on my electric or induction cooktop that have a metallic sheen. How can I prevent or remove these?"
   }, {
      "answer" : "If water is leaking from your washer, check the list below:\n \n Is the drain clogged? If so, it will need to be cleaned, you may need to contact a plumber.\n Is the drain hose restricted or out of the standpipe? If it is out of the standpipe, you will need to secure it. You can do this by bending the end to form a hook, placing the hooked end into the standpipe, and tying the hose to the standpipe or a faucet with a cable tie (one was supplied with the washer), strong filament tape or duct tape.\n Are the fill hose connections loose or cross-threaded at the faucet or washer? Check by realigning the threads, make sure that the rubber sealing washers are in good shape and seated properly, and tighten the hose connections. If they are loose, you might need to reinstall or replace the rubber sealing washers.\n Are you using a non-HE detergent or too much detergent or do you have soft water? Using a non-HE detergent, or using too much detergent in soft water, can cause suds to overflow the washer. This may seem like a leak if the suds flow or drip onto the floor. To avoid this, use an HE detergent, and reduce the amount of detergent you use if your water is soft.\n If you are unable to resolve an issue or need more information, please <a href=”/Owner-Support/Contact-Us/”>contact us</a>.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "76",
      "displayOrder" : 0,
      "helpful" : 11,
      "notHelpful" : 60,
      "question" : "What should I do if my washer is leaking water?"
   }, {
      "answer" : "A number of things can increase the amount of suds produced when you wash a load of laundry, including:\n \n Detergent amount. For the best results, follow directions on the detergent bottle for the recommended amount of detergent, with adjustments for type and amount of soil, load size, and water hardness and temperature. The following scenarios may require the use of less detergent: small loads, less-soiled loads, hot water and soft water. Likewise, the following scenarios may result in the need for slightly more detergent: large loads, heavier-soiled loads, hard water or cold water.\n Soft water. You need less detergent when the water supply is naturally soft or mechanically softened.\n Detergent type. Your detergent should be compatible with your washer type. High-efficiency (HE) detergents are recommended for front load washers. They are formulated to reduce suds and ensure proper cleaning.\n Pretreated items. Because pretreated products remain on items that go in the wash, they can add to the amount of suds that your detergent normally produces. When using these products, simply use less than the recommended amount of detergent.\n Other laundry products. Products such as oxygen bleach can produce extra suds. Simply reduce the amount of detergent you use when you are also using products such as oxygen bleach.\n \n You can remove excess suds by stopping the washer and performing one of the following procedures:\n \n Rewash the load in cold water without detergent and repeat, if necessary, until the final rinse water is clear.\n Select the Rinse and Spin cycle, which will cause the unit to run a short cycle that will rinse the extra detergent from the load. If the suds are excessive, this may need to be done multiple times before the clothes are fully rinsed of the excessive detergent.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "78",
      "displayOrder" : 0,
      "helpful" : 14,
      "notHelpful" : 10,
      "question" : "My washer produces a lot of suds. How can I reduce them?"
   }, {
      "answer" : "Detergent residue can be caused by any of the below:\n \n Powder detergent that does not dissolve.\n Using too much detergent.\n Incomplete rinsing caused by an overloaded drum.\n Misuse of liquid fabric softener.\n Hard water.\n Low water pressure.\n Placing detergent, fabric softener or bleach in the wrong compartment of the dispenser.\n To remove detergent residue, rewash the load in cold water without detergent and, if necessary, repeat until the final rinse water is clear. Or you may select the Rinse and Spin cycle, which will cause the unit to run a short cycle that will rinse the extra detergent from the load. If the suds are excessive, this may need to be done multiple times before the clothes are fully rinsed of the excessive detergent.",
      "categories" : [ "M_FabricCare_Washers", "M_FabricCare", "M_FabricCare_Washers_FrontLoad", "M_FabricCare", "M_FabricCare_Washers", "M_FabricCare_LaundryTower", "M_FabricCare", "Laundry_Center_Tower_Combo" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "79",
      "displayOrder" : 0,
      "helpful" : 10,
      "notHelpful" : 9,
      "question" : "What causes detergent residue on fabric/clothing?"
   }, {
      "answer" : "If your burner is only partially lit, it could be because it is clogged. Be sure to turn the burner off, then use a small-gauge wire or needle to clean its openings. A partial flame might also be caused by moisture remaining in the burner after it has been cleaned. If you think this might be the case, lightly fan the flame and allow the burner to operate until the flame is full.",
      "categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "122",
      "displayOrder" : 0,
      "helpful" : 0,
      "notHelpful" : 1,
      "question" : "What should I do if only part of my gas burner shows a flame?"
   }, {
      "answer" : "To close an open door when it’s in the locked position and the door is open, press and hold the oven door light switch while following these simple steps:\n • Program the oven to self-clean.\n • Wait 20 seconds.\n • Cancel self-clean.\n • Wait 20 seconds.\n You should then be able to close the door.",
      "categories" : [ "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Induction", "M_FoodPreparation_Ranges", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Ranges_DualFuel", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Ranges_Gas", "M_FoodPreparation_Ranges", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "12",
      "displayOrder" : 0,
      "helpful" : 2,
      "notHelpful" : 2,
      "question" : "My range door is open and in the locked position. How can I close it?"
   }, {
      "answer" : "For your safety, there are a few conditions that will cause your cooktop to automatically turn off, including:\n \n • Fluids have spilled onto the cooktop, or an object is lying on its control area. Simply clean any spills or remove any objects, then turn your cooktop back on.\n • Your cooktop has been in use continuously for over 12 hours. Sensing this extended use will cause the cooktop to turn off.",
      "categories" : [ "M_FoodPreparation_Cooktops_Induction", "CC_Majors_FrigNav", "M_FoodPreparation", "View-All-Smudgeproof", "CC_Majors", "Frigidaire-Gallery-Collection", "Induction-Cooktops-Ranges", "M_FoodPreparation_Cooktops" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "119",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 2,
      "question" : "Why does my induction cooktop turn off while I ’m cooking?"
   }, {
      "answer" : "If your cooktop’s burners don’t light, check the following:\n • The control knob. Be sure the control knob is completely turned on. Push it in and turn it to “Light” until the burner ignites, then turn the knob to the desired flame level.\n • The burners. Check your burners for clogs. Be sure to turn them off, then use a small-gauge wire or needle to clean their openings.\n • Your electricity source. If a power outage has occurred, you might want to call your local electric company.\n \n If the burners still do not light, contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.",
      "categories" : [ "M_FoodPreparation_Cooktops_Gas", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Cooktops" ],
      "classificationClasses" : [ "Troubleshooting" ],
      "code" : "121",
      "displayOrder" : 0,
      "helpful" : 1,
      "notHelpful" : 5,
      "question" : "What should I do if my gas burners don’t light?"
   }, {
      "answer" : "Electrolux over-the-range microwave ovens double as a hood and offer an outstanding array of features and performance. Designed to complement your other Electrolux appliances, they are a versatile, space-saving addition to any kitchen.",
      "categories" : [ "M_FoodPreparation_Microwaves_OverTheRange", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "CC_FrigNav_Vents_OTR_Inserts_Undercabinet", "M_FoodPreparation_Microwaves", "M_FoodPreparation_Ventilation" ],
      "classificationClasses" : [ "General" ],
      "code" : "82",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 8,
      "question" : "What are the advantages of the Electrolux over-the-range microwave?"
   }, {
      "answer" : "The interior bulb is a krypton lightbulb.",
      "categories" : [ "M_FoodPreparation_Microwaves", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Microwaves_OverTheRange", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "CC_FrigNav_Vents_OTR_Inserts_Undercabinet", "M_FoodPreparation_Microwaves", "M_FoodPreparation_Ventilation", "M_FoodPreparation_Microwaves_BuiltIn", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Microwaves" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "83",
      "displayOrder" : 0,
      "helpful" : 6,
      "notHelpful" : 25,
      "question" : "What kind of lightbulb does my microwave use?"
   }, {
      "answer" : "Electrolux built-in microwave ovens don’t just look great – their high performance power takes the work out of preparing quick, convenient meals. Space-saving design makes them a perfect fit for your kitchen, giving you a look you’ll truly love.",
      "categories" : [ "M_FoodPreparation_Microwaves_BuiltIn", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Microwaves" ],
      "classificationClasses" : [ "General" ],
      "code" : "84",
      "displayOrder" : 0,
      "helpful" : 3,
      "notHelpful" : 14,
      "question" : "What are the advantages of an Electrolux built-in microwave?"
   }, {
      "answer" : "The Control Lock/Child Lock prevents unwanted oven operation by small children. The oven can be set so that the control panel is deactivated or locked. To set, press User Pref, the number 1, and then press the START pad. Should a pad be touched, CONTROL LOCK/CHILD LOCK ON will appear in the display. \n \n To cancel, press User Pref and STOP/CLEAR pad.",
      "categories" : [ "M_FoodPreparation_Microwaves", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Microwaves_OverTheRange", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "CC_FrigNav_Vents_OTR_Inserts_Undercabinet", "M_FoodPreparation_Microwaves", "M_FoodPreparation_Ventilation", "M_FoodPreparation_Microwaves_BuiltIn", "M_FoodPreparation", "View-All-Smudgeproof", "Frigidaire-Gallery-Collection", "M_FoodPreparation_Microwaves" ],
      "classificationClasses" : [ "use & care" ],
      "code" : "85",
      "displayOrder" : 0,
      "helpful" : 5,
      "notHelpful" : 58,
      "question" : "How does the control lock/child lock work?"
   } ],
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